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H-E-B

4.6
(3232 reviews)

Business Details

120 E Mile 3rd, Palmhurst, TX
78573, United States
(956) 580-7407
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 120 E Mile 3rd in Palmhurst, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B
120 E Mile 3rd, Palmhurst, TX
78573, United States

Hours

Reviews

4.6
3,232 reviews
5 stars
2,499
4 stars
470
3 stars
126
2 stars
41
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, while some reported rude interactions and poor management training.

Product Availability

Customers frequently mentioned the variety and freshness of products, but there were complaints about missing items and inconsistent quality in the bakery.

Curbside Experience

Curbside service received mixed reviews, with some praising the speed and friendliness, while others noted issues with order accuracy and wait times.

Store Cleanliness

Overall, the store was described as clean and organized, contributing to a positive shopping experience.

Checkout Efficiency

Customers expressed frustration with long lines and a lack of cashiers, especially during busy times.
  • SO
    skilynn Osornio
    5 days ago
    1.0
    Their policies always change and customer service is out the window ..
  • LF
    Lic. Salvador Flores
    Feb 24, 2026
    5.0
    The Best
  • NS
    Noah Soliz
    Jan 5, 2026
    5.0
    Things did get a little crazy today but Jose Luis and the other managers stepped up and helped everyone out right away. This is why I like going to the specific H-E-B only. Angie from Flaming bird is amazing as well.
  • LR
    Lilly R
    Jan 2, 2026
    2.0
    Bakery staff need customer training! I went again this morning to purchase a cake for coworker bday and 3-4 bakery employees ignored me standing RIGHT in front of them holding a cake for them to write on. They never acknowledge customers except when upper management is standing by. This is the 3rd time this happens at this location (closest to my house) HEB plus on Shary is further and out of my way but their bakery staff is great! They are helpful and courteous and assisted me this morning with their great customer service.
  • SP
    Savannah Pankratz
    Dec 31, 2025
    5.0
    We always shop at HEB and have a great experience, the employees are always friendly and give stickers and buddy bucks to our toddler at the check out. We went shopping with our toddler the other day, and Albert in the floral department went above and beyond to make my toddlers day. After walking away with a bouquet, we picked up our items and headed back to the registers. Albert stopped us to give my toddlers a few flowers just for herself after he noticed her having a great time in his department. Truly kind and the reason we CHOOSE THIS HEB OVER ALL THE OTHERS IN MISSION AND MCALLEN.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

This information is certified by H-E-B and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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