Business Details
About
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 120 E Mile 3rd in Palmhurst, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
3,228 reviews
5 stars
2,493
4 stars
471
3 stars
126
2 stars43
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude interactions and poor management.
Order Accuracy
Multiple customers expressed frustration over missing items in their orders, indicating a recurring issue with order accuracy.
Cleanliness and Organization
Many reviews highlight the store's cleanliness and organization, contributing positively to the shopping experience.
Curbside Experience
Curbside service is generally appreciated, though some customers noted delays and issues with order fulfillment.
Product Quality
While many customers enjoy the fresh produce and variety, there are complaints about expired items and poor quality in specific departments.
- NSNoah SolizJan 5, 20265.0Things did get a little crazy today but Jose Luis and the other managers stepped up and helped everyone out right away. This is why I like going to the specific H-E-B only. Angie from Flaming bird is amazing as well.
- NCNoe CJan 3, 20265.0Had a good experience and made a new friend named Jude . Nice cashier . Very friendly and super nice young man. H e b is always a good place to get whatever u need
- LRLilly RJan 2, 20262.0Bakery staff need customer training! I went again this morning to purchase a cake for coworker bday and 3-4 bakery employees ignored me standing RIGHT in front of them holding a cake for them to write on. They never acknowledge customers except when upper management is standing by. This is the 3rd time this happens at this location (closest to my house) HEB plus on Shary is further and out of my way but their bakery staff is great! They are helpful and courteous and assisted me this morning with their great customer service.
- SPSavannah PankratzDec 31, 20255.0We always shop at HEB and have a great experience, the employees are always friendly and give stickers and buddy bucks to our toddler at the check out. We went shopping with our toddler the other day, and Albert in the floral department went above and beyond to make my toddlers day. After walking away with a bouquet, we picked up our items and headed back to the registers. Albert stopped us to give my toddlers a few flowers just for herself after he noticed her having a great time in his department. Truly kind and the reason we CHOOSE THIS HEB OVER ALL THE OTHERS IN MISSION AND MCALLEN.
- ZBZuxey BarajasDec 5, 20251.0I am writing this review because I had a disappointing experience at your store yesterday, which has unfortunately become a recurring issue. H-E-B is my favorite grocery store, and I hope this feedback helps prevent future bad experiences for loyal customers like me. Yesterday was not the first time that items I paid for were forgotten or left out of my cart during checkout. This time, it was the plastic bags I had purchased. While the bags themselves are not a significant expense, the real problem is the inconvenience of having to drive back to the store for items that should have been included. In the past, other items have been forgotten as well, including a specific sauce and a bottle of shampoo. When this happened initially, I thought I was misplacing the items or forgetting to purchase them myself. However, because this is a frequent occurrence, I now realize it is an issue with the packing process at the store. I wouldn't usually complain if this had only happened once. However, when I am consistently missing products that I have already paid for with my own money, it becomes frustrating. I hope you can address this issue with your staff to ensure all paid items make it into the customer's cart or bags before they leave the store.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the store hours for H-E-B in Palmhurst?
The H-E-B in Palmhurst is open daily from 6:00 AM to 11:00 PM.
Does H-E-B in Palmhurst offer curbside pickup?
Yes, H-E-B in Palmhurst offers convenient curbside pickup services.
Where can I find weekly deals for H-E-B Palmhurst?
You can find weekly deals in H-E-B's weekly ad available online at https://www.heb.com/weekly-ads/weekly-deals/674.
What types of payment does H-E-B in Palmhurst accept?
H-E-B accepts various payment options including American Express, Apple Pay, Cash, Check, Discover, Mastercard, Visa, Samsung Pay, Android Pay, contactless payments, and debit cards.
Does the H-E-B store have facilities for customers with disabilities?
Yes, the H-E-B store has wheelchair accessible entrances and parking.
Where does H-E-B source its meat products?
H-E-B sources fresh and frozen meats mainly from Texas suppliers, ranchers, and farmers with some products from across the USA, Canada, and Mexico, all clearly labeled with origin.
Are there any nearby ATMs I can use when visiting H-E-B Palmhurst?
Yes, nearby ATMs include Coinme and Margo Bitcoin ATM, convenient for cash needs during your visit.
Can I visit other shops for home and furniture needs near H-E-B Palmhurst?
Yes, nearby stores like Buddy's Home Furnishings, Flexi Furniture, and Alasa Furniture are close by for your home and furniture shopping.
What dining options are available near H-E-B in Palmhurst?
Nearby dining includes Flaming Bird by H-E-B, Domino's Pizza, Velmas Midway Sports Bar, Tacos y Gorditas 'Las Wera’s', and El Barecito for a variety of food and drink experiences.
Are there any fitness or recreational venues near H-E-B Palmhurst?
Yes, Pro-FIT, a gym and active life sports venue, is located nearby for fitness enthusiasts.