Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Palestine, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 220 W. Palestine Avenue for the ultimate SONIC experience!
Location
Hours
Reviews
3.7
794 reviews
5 stars
328
4 stars
179
3 stars
133
2 stars
46
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, unresponsive staff, and incorrect orders, leading to frustration.
Food Quality
Mixed reviews on food quality, with some praising the taste while others complained about cold, old, or poorly prepared items.
Staff Performance
While some staff members received praise for their friendliness and service, others were criticized for rudeness and lack of professionalism.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor communication regarding their requests.
- TMThe Master2 days ago5.0Great service nice people.
- KAKrystle AtkinsonDec 19, 20255.0Michelle works her butt off and always has a smile on her face even when she is doing the work of 3 people. I adore her and she deserves more than what i am sure she gets.
- JDJessica DiazDec 1, 20251.0Pressed the button & waited, no one ever answered. You could clearly see Staff was on their phones. Should’ve read the reviews before stopping.
- MAM AveryNov 29, 20255.0This was a great meal. Full breakfast burritos. Hot. Not skimpy. Tasted good. Server was great. I wish I had asked her name. Just passing through town. 7:45 am.
- CMClara MeyersNov 23, 20251.0This is my 3rd time going to this location. First visit for Togo was fine. Second visit was also fine. This last visit tonight, was interesting. I ordered 2 double smash pretzel bacon burgers. I added pickles which one had no pickles and the other had just one slice. I ordered a coco berry cream drink which is a sprite and isn’t a slushy. I received a strawberries and cream slushy. Like I said, I ordered 2 combos, I only received 1 box of fries for the combos. It didn’t seem like she knew her menu either. I shouldn’t have had to of paid almost $30 for my order to be this wrong.