Sonic Drive-In

3.8
1122 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Palestine, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2727 S Loop 256 for the ultimate SONIC experience!

Location

Sonic Drive-In
2727 S Loop 256, Palestine, TX
75801, United States

Hours

Reviews

3.8
1,122 reviews
5 stars
478
4 stars
263
3 stars
177
2 stars
79
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and incorrect orders, with some experiencing rude or unhelpful staff.

Food Quality

Mixed reviews on food quality, with complaints about cold items, poor preparation, and inconsistent freshness.

Positive Experiences

Some customers praised the friendly service and enjoyed specific menu items, highlighting good experiences during their visits.

Order Accuracy

Many customers noted issues with order accuracy, including missing items and incorrect orders, leading to frustration.
  • LO
    Leabeth Occhipinti
    6 days ago
    5.0
    Used my app and was able to get 2 drinks for half price and they were ready when I got there.
  • DB
    Dave Brooks
    Dec 30, 2025
    5.0
    I want to say Amanda is a very generous Owner who has not forgotten her roots. She supports her Church and gives back to the community. Her food is good. Her staff is good. Her service is good everytime I go there. I gladly support her.
  • RP
    Raven Perky
    Dec 28, 2025
    1.0
    We waited 40 minutes for a shake, hot fudge sundae, and one hot dog that we had already paid for. After all that waiting, the staff turned the lights off on us and said they were closed, without ever giving us our food. We explained we were waiting, and they gave us cold food and the hot fudge sundae was warmer than the hotdog. Completely unacceptable and very unprofessional. This was an extremely frustrating experience.
  • HT
    Hollis Taylor
    Dec 24, 2025
    5.0
    Fast and friendly
  • PL
    P. LAFAYE
    Nov 28, 2025
    3.0
    Food was cold. The cheese on the burger was not melted and was laid on 2 cold patties. I even ask for fresh fries and the 2nd batch was colder than the fist one. Not sure what fresh means to the folks in Sonic. I probably will just stick to the drinks at this location.