This profile is uncertified and using publicly sourced data
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Business Details
About
Restaurant
Popular hangout serving burgers, chicken-fried steak, salads, and more in a cozy setting. Voted 'Best Burger in East Texas' for 35 years. The Jucys Hamburgers restaurant has been a leader in flavor, quality, and service with a smile since 1980. Our burgers, fries, beans, onion rings, and steaks are always fresh and made with high-quality ingredients.
Location
Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.