Dairy Queen

3.9
772 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Location

Dairy Queen
2101 South Loop 256, Palestine, TX
75801, United States

Hours

Reviews

3.9
772 reviews
5 stars
375
4 stars
181
3 stars
86
2 stars
47
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unprofessional staff behavior.

Food Quality

Mixed reviews on food quality, with some items being praised while others were criticized for being old or poorly prepared.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty dining areas and pest problems.

Positive Experiences

Despite the negatives, some customers had positive experiences with friendly staff and enjoyed specific menu items.
  • DM
    Deb Marie
    Jan 2, 2026
    1.0
    Employees are not consistent in properly dipping an ice cream cone. I used to go here weekly to get a dipped cone. They absolutely must dip it all the way down to where it touches the cone or else it's going to leak ALL OVER YOUR HAND while you're driving. The ice cream at the bottom where it meets the cone needs to be covered up completely so that it doesn't melt and leak all over the place. The last gal argued with me, telling me I was wrong... In my opinion, there's a right way and a wrong way, so it's not worth it to me to go here again. Google a picture of a dipped cone and you'll see that I'm right. Writing this months later and I'm still bothered by how I was treated.
  • TG
    Tresa Gullo
    Dec 16, 2025
    2.0
    Order chicken and dumplings..flavor was good..chicken full of grissel..
  • KC
    KENNETH R COCHRAN
    Nov 30, 2025
    5.0
    Good pit stop as the competition close by was packed for lunch.
  • CP
    carl payne
    Nov 11, 2025
    3.0
    Not real good, had to wait a very long time taking too long tome to get peoples orders out, almost 15 minutes, 2 ice-cream, ice-cream was very good, stuff was very slow, staff had a don't care attitude, stay away, no
  • SM
    Skye McDaniel
    Nov 9, 2025
    4.0
    No complaints with the service or food. Only complaint is they don't do the rewards.

Frequently Asked Questions About Dairy Queen

What type of food does Dairy Queen in Palestine, TX serve?

Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of their fast-food menu.

What are the operating hours of Dairy Queen in Palestine on weekdays?

From Monday to Thursday, Dairy Queen is open from 7:00 AM to 10:00 PM. On Friday, it is open from 7:00 AM to 11:00 PM.