Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Location
Hours
Reviews
3.9
767 reviews
5 stars
373
4 stars
181
3 stars
86
2 stars
46
1 star
81
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and unresponsive staff, particularly in the drive-thru.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty dining areas and pest issues.
Food Quality
Feedback on food quality was mixed, with some enjoying the meals while others complained about old or poorly prepared items.
Staff Friendliness
While some customers praised the friendliness of the staff, others noted rudeness and lack of attention to customer needs.
Overall Experience
Many customers expressed disappointment with their experiences, indicating a decline in service and quality at this location.
- CPcarl payneNov 11, 20253.0Not real good, had to wait a very long time taking too long tome to get peoples orders out, almost 15 minutes, 2 ice-cream, ice-cream was very good, stuff was very slow, staff had a don't care attitude, stay away, no
- SMSkye McDanielNov 9, 20254.0No complaints with the service or food. Only complaint is they don't do the rewards.
- RHRandy HargroveOct 27, 20251.0The kid at the counter taking orders was too busy playing on a tablet to take my order. I wouldn't waste my time going to this location. The manager on duty didn't seem to care that the kid was playing instead of taking care of business.
- MDMartina DubarOct 19, 20251.0the ice cream is coming out yellow and they say is the right way! nasty restaurant
- RWRick WhitneySep 30, 20255.0Great
Frequently Asked Questions About Dairy Queen
What type of food does Dairy Queen in Palestine, TX serve?
Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of their fast-food menu.
What are the operating hours of Dairy Queen in Palestine on weekdays?
From Monday to Thursday, Dairy Queen is open from 7:00 AM to 10:00 PM. On Friday, it is open from 7:00 AM to 11:00 PM.
Is Dairy Queen in Palestine open on weekends?
Yes, it operates from 7:00 AM to 11:00 PM on Saturdays and from 9:00 AM to 10:00 PM on Sundays.
Where is the Dairy Queen located in Palestine, TX?
Dairy Queen is located at 2101 South Loop 256, Texas 256 Loop, Palestine, TX 75801, USA.
Can I order Dairy Queen's food online for pickup?
Yes, you can place an order for pickup at Dairy Queen via their official order URL.
How can I stay updated on exclusive deals offered by Dairy Queen Palestine?
You can download the DQ Texas App to access exclusive deals and promotions.
What are some nearby restaurants where I can dine before or after visiting Dairy Queen?
Nearby restaurants include Mazzio’s Pizza & Wings, Mazzio's Italian Eatery, El Toro Mexican Restaurant, Papa Murphy's, Chick-fil-A, and McDonald's, providing a variety of pizza, Tex-Mex, chicken, and burger options.
Are there any nearby coffee shops or bakeries near Dairy Queen in Palestine?
Yes, Bonappetit Coffee Shop and Bakery is located nearby, ideal for grabbing a coffee or baked goods.
Where can I find pharmacy services close to Dairy Queen?
CVS Pharmacy and CVS Beauty, offering pharmacy and related services, are both conveniently located near Dairy Queen.
What are some useful nearby services for customers visiting Dairy Queen?
Nearby services include UPS Access Point location for shipping, Health Massage and Palestine Nails & Spa for relaxation, Southside Bank for banking needs, and LibertyX Bitcoin ATM for financial transactions.