Business Details
About
Fast Food RestaurantIce Cream Shop
Location
Hours
Reviews
3.8
451 reviews
5 stars
203
4 stars
105
3 stars
66
2 stars
26
1 star
51
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and unprofessional behavior from staff, particularly management.
Food Quality
Mixed reviews on food quality; some customers enjoyed their meals while others complained about cold or poorly prepared food.
Cleanliness
The establishment received praise for its cleanliness, especially after recent renovations.
Staff Friendliness
While some staff were noted for being friendly and helpful, others were criticized for rudeness and lack of professionalism.
Management Concerns
Several reviews highlighted issues with management, including poor handling of customer complaints and negative interactions with staff.
- BGBonnie GomezJul 23, 20253.0Service was good. Food was not the best. Burger patties had a weird taste to them. Tasted old in my opinion.
- NVNhi VoJul 2, 20255.0Ordered at the drive thru today. The two girls at the window were so nice. I received my order quickly, and the food was hot & fresh.
- CSCassie SJun 16, 20252.0They had some new girl Working the register . Gave us the wrong change. Took forever to take our order and was rude. Place is going down hill
- CTCaleb TharpJun 2, 20251.0Me and my wife went here yesterday and they got my order wrong and I said no veggies or onions cause I am allergic to onions and my wife went to get them to remake it well all they did was take all the veggies off like I would not check and notice well I went up there the second time one of the worker when I was super upset to told me to chill out well guess what that just made me even angry if this is how you run this place then I feel 100% sorry for this place I lt took everything in me not beat the heck out of this kid that told me to chill out me and my wife will never come back to this DQ ever again beware of this place if you love getting disrespected especially if you have allergies and they don't take it seriously
Frequently Asked Questions About Dairy Queen
What are the operating hours of Dairy Queen in Palacios, TX?
Dairy Queen in Palacios, TX is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Where is Dairy Queen located in Palacios?
Dairy Queen is located at 215 Henderson Ave, Palacios, TX 77465, United States.
What types of food and services does Dairy Queen offer?
Dairy Queen offers fast food and ice cream options, including a variety of treats and meals typical of an ice cream shop and fast food restaurant.
How can I place an order for pickup at Dairy Queen Palacios?
You can place an order for pickup at Dairy Queen Palacios by visiting their online order page at https://www.dairyqueen.com/en-us/order/pickup/n/14464/.
Is there a mobile app for Dairy Queen Texas with deals?
Yes, you can download the DQ Texas App for exclusive deals available at https://dqtexas.com/mobile-app/.
What is the contact phone number for Dairy Queen in Palacios?
The main phone number for Dairy Queen in Palacios is +1 361-972-2554.
Are there any nearby fast food restaurants to Dairy Queen in Palacios?
Yes, nearby fast food options include Subway, Simple Simon's Pizza, and Sonic Drive-In, all within close proximity to Dairy Queen.
What local services or stores can I find near Dairy Queen on Henderson Ave?
Nearby services include Blue Rhino Propane Exchange for propane supplies, Parker's Building Supply for hardware needs, and Royal Cleaners for laundry services.
Can I visit any nearby places of interest before or after dining at Dairy Queen?
Yes, you might visit nearby Trinity Baptist Church, Lou's Gifts flower and gift shop, or stop by the Palacios Police Department if needed while in the area.
Where can I find more information about Dairy Queen Palacios online?
More information can be found on their official website at https://www.dairyqueen.com/en-us/locations/tx/palacios/215-henderson/14464/ or on their Facebook page at https://www.facebook.com/357321144293191.