Business Details
About
Fast Food RestaurantIce Cream Shop
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.8
885 reviews
5 stars
388
4 stars
204
3 stars
120
2 stars
60
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, with specific mentions of employees going above and beyond to assist.
Food Quality
Feedback on food quality was mixed; while some enjoyed the burgers and ice cream, others reported issues with cold or poorly prepared items.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, although some customers noted that restrooms and dining areas could use more attention.
Service Speed
There were complaints about slow service and long wait times, particularly during busy periods, which affected overall customer satisfaction.
Overall Experience
While many customers had positive experiences, there were notable instances of dissatisfaction regarding food quality and service, indicating inconsistency.
- KBKatie Bass3 days ago1.0Not yall marking yourself as closed on DoorDash so no one can order from there again. What about the people who can’t drive there?
- UUub54Nov 11, 20255.0In Ozona, TX for weekend activities, popped in to this DQ for an evening meal pf chicken strips. Excellent meal, quiet store, mild evening so we ate in their outdoor dining area. Food was prepared well and tasted very good. Thank u DQ in Ozona, TX for a wonderful dining experience!
- RTRyan TreeshNov 7, 20251.0Service was not good, and my chicken sandwich was so rubbery that it was tossed after a couple of bites. And $.79 for a bbq sauce seems excessive. The sauce had old barbecue sauce caked all over the side of the container. Poor experience today.
- MHMadeline HornOct 26, 20255.0This DQ has good, strong unsweetened and sweetened ice tea. That's the only thing I've had here.
- LBLarry BassOct 19, 20255.0I just want to talk about above and beyond. My wife and I went there and ate and we had a great experience. I got home and realized I couldn't find my wallet. I went back up there. No one had turned one in. The only thing I could think of is that I threw it away with my food trash. They had already taken the trash out to the dumpster so I asked if I could, and then I went out to the dumpster and started to open it up to look for trash. The manager met me there. She handed me a pair of plastic gloves which I really appreciated. Then she put on her own pair of plastic gloves and started to dig through the trash with me. We couldn't reach a few trash bags in another dumpster so I went home to get a reacher grabber. I found my wallet on top of the dresser. I just want to say that, this was customer service at the highest level. We've always had a great experience with you all, but that was the next level. There was even someone who I think was and area manager who said when I got back with the reacher grabber he would help me dig through the trash. Thank you!
Frequently Asked Questions About Dairy Queen
What are the operating hours of Dairy Queen in Ozona, TX?
Dairy Queen in Ozona, TX is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and Friday to Saturday from 10:00 AM to 11:00 PM.
Does Dairy Queen Ozona have drive-through service?
Yes, Dairy Queen Ozona offers a drive-through service for customer convenience.
Is Dairy Queen Ozona wheelchair accessible?
Yes, Dairy Queen Ozona has wheelchair accessible entrance, parking, and seating.
Can I order takeout or delivery from Dairy Queen Ozona?
Yes, Dairy Queen Ozona offers both takeout and delivery services to customers.
Does Dairy Queen Ozona have a children's menu?
Yes, a children's menu is available at Dairy Queen Ozona.
What payment methods are accepted at Dairy Queen Ozona?
Dairy Queen Ozona accepts mobile NFC payments and does not require cash only, so multiple payment options are available.
Where is Dairy Queen Ozona located?
Dairy Queen Ozona is located at 402 14th Street, Ozona, TX 76943, United States.
Are there nearby gas stations near Dairy Queen Ozona?
Yes, nearby gas stations include Chevron Station Ozona, Exxon Little Store, Valero, Little Store, and Sunoco, which can be convenient for fueling up before or after your visit.
Can I find hotels near Dairy Queen Ozona?
Yes, nearby hotels include Holiday Inn Express & Suites Ozona and Quality Inn Ozona I-10, great options if you're visiting the area and want to stay close to Dairy Queen.
Are there other dining options close to Dairy Queen Ozona?
Yes, nearby dining options include The Cafe Next Door, Laredo Taco Company, Godfather's Pizza, Subway, Sonic Drive-In, and Lion's Den Pizza, offering a variety of cuisines.