Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Food Quality
Mixed reviews on food quality; some enjoyed the burgers and ice cream, while others found the food mediocre or poorly prepared.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas.
Customer Experience
Positive experiences noted exceptional customer service, especially in resolving issues, while negative experiences included poor management and lack of attention to customers.
PS
Paul Sanchez
1 day ago
5.0
Food is great service is great, awesome turn around in the business go Daniela your doing a great job as the new manager....
JP
James Pease
Jan 5, 2026
4.0
Stopped by on our way home for dinner and food was great! Came out fast and the environment and people were really nice. Only thing is I couldn’t hear the person taking my order and she got my brothers order wrong when she put it in but it was still great none the less would definitely go again.
JM
J Mancuso
Dec 28, 2025
1.0
My wife and I stopped in for lunch while traveling. 12/27/25 around lunch time. I ordered iced tea. There was (1) sweet & low package at the drink station. I went to the counter and asked the guy if they had any more. He walked over to the drink station, looked in the empty container and said, "I don't think we have anymore." He then proceeded to go and ask someone. The guy he asked seemed like he was in charge. He walked over to the drink station, looked in the empty container and boldly proclaimed, "we are out - we only have regular sugar." No apology no nothing. So after he walked away I took it upon myself to actually open the drink station cabinet - which neither of the two bothered to do and wouldn't you know it a whole box of sweet & low!!! Seriously? How much effort could both of these employees taken to make sure your customer had a good experience??? At least the first guy went to ask someone else. Don't worry about responding to me because next time we will go someplace else - rather use your energy to train your staff to give a crud about the customers that keep them in a job!!!!
TM
Tyler Mackenzie
Dec 23, 2025
2.0
They charge paying customers for water. Largely incompetent staff and decent food, otherwise.
EM
Eric Montelongo
Dec 4, 2025
5.0
This Dairy Queen is by far the best Dairy Queen I have ever been to and I’ve been all over Texas and a few other states. I ate here with a group of friends on a Thursday night and everybody enjoyed their meal. It was the freshest meal I have ever had at a Dairy Queen simply amazing.
What are the operating hours of Dairy Queen in Ozona, TX?
Dairy Queen in Ozona, TX is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and Friday to Saturday from 10:00 AM to 11:00 PM.
Does Dairy Queen Ozona have drive-through service?
Yes, Dairy Queen Ozona offers a drive-through service for customer convenience.
Is Dairy Queen Ozona wheelchair accessible?
Yes, Dairy Queen Ozona has wheelchair accessible entrance, parking, and seating.
Can I order takeout or delivery from Dairy Queen Ozona?
Yes, Dairy Queen Ozona offers both takeout and delivery services to customers.
Does Dairy Queen Ozona have a children's menu?
Yes, a children's menu is available at Dairy Queen Ozona.
What payment methods are accepted at Dairy Queen Ozona?
Dairy Queen Ozona accepts mobile NFC payments and does not require cash only, so multiple payment options are available.
Where is Dairy Queen Ozona located?
Dairy Queen Ozona is located at 402 14th Street, Ozona, TX 76943, United States.
Are there nearby gas stations near Dairy Queen Ozona?
Yes, nearby gas stations include Chevron Station Ozona, Exxon Little Store, Valero, Little Store, and Sunoco, which can be convenient for fueling up before or after your visit.
Can I find hotels near Dairy Queen Ozona?
Yes, nearby hotels include Holiday Inn Express & Suites Ozona and Quality Inn Ozona I-10, great options if you're visiting the area and want to stay close to Dairy Queen.
Are there other dining options close to Dairy Queen Ozona?
Yes, nearby dining options include The Cafe Next Door, Laredo Taco Company, Godfather's Pizza, Subway, Sonic Drive-In, and Lion's Den Pizza, offering a variety of cuisines.