Brand Certified
Wendy's
3.8(1075 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
2646 John Ben Shepard Pkwy, Odessa, TX
79761, United States
Certified by Wendy's • Mar 01, 2026
(432) 227-0008
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/tx/odessa/2646-john-ben-shepard-pkwy
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.8
1,075 reviews
5 stars
440
4 stars
279
3 stars
163
2 stars
72
1 star
121
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted unprofessional and rude behavior from staff, particularly in the drive-thru, leading to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor communication regarding their requests.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared meals, while others praised the freshness of their food.
Cleanliness
Some reviews noted improvements in cleanliness, but others described unsanitary conditions and poorly maintained facilities.
Speed of Service
While some customers appreciated the fast service, others experienced long wait times and delays in receiving their orders.
- CMCarlos MirelesFeb 22, 20265.0Fast service and great workers!
- HAharrison allbrightFeb 16, 20261.0Gross had hair in my food
- JLJacqueline LunaFeb 11, 20261.0The drive through older lady taking orders was super rude unprofessional & rushed you like if there was a long line. When y’all are the only ones in the drive through. Barely let you get a word in before yelling through the intercom “what else” then still getting the order wrong when you repeated it more then three times. These two lady’s at the window had no patience and no professionalism or class.
- CVcecilia veraJan 4, 20265.0Muy buenas personas
- MSmarilyn smithNov 14, 20252.0I usually don't write reviews, but I thought I would write this one, today i went and got my favorite salad from my favorite Wendy's, well, I ordered my salad and then drove home and got there and found out that I didn't have my my dressing and my pecans. I then got back in my car and drove back to my favorite.Wendy's only to be disrespected by the an employee at the drive through window, it was very uncalled for the way I was treated when I asked to get my dressing, and pecans, I guess they thought I was lying... you would have thought that the worker had to pay for it ! My suggestion is to take that worker off the window and have nothing to do with customer care service, that worker probably should be working in the back of the store washing dishes or mopping floors! Or maybe even take a class on how to treat customers when they are being served..... My message to everyone is don't take your personal problems out on customers. Just be kind to others, that mean you no harm!
Frequently Asked Questions About Wendy's
Is Odessa Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Odessa, TX?
The drive-thru at Wendy's Odessa is open Monday to Friday from 7:00 AM to 1:00 AM and on Saturday and Sunday from 8:00 AM to 1:00 AM.
Does Wendy's Odessa offer breakfast, lunch, and dinner?
Yes, Wendy's in Odessa serves breakfast, lunch, and dinner.
Can I order Wendy's food for delivery near Odessa, TX?
Delivery is available depending on your location. Use the Wendy's app or visit order.wendys.com to check delivery availability by entering your delivery address.
Where can I find Wendy's menu pricing and nutritional information?
Menu prices and nutrition details vary by location and can be found on the Wendy's website or mobile app by selecting your location and viewing each menu item.
What payment methods are accepted at Wendy's in Odessa?
Wendy's Odessa accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru option available at Wendy's Odessa?
Yes, Wendy's Odessa offers drive-thru service for your convenience.
How can I provide feedback or contact Wendy's Odessa?
You can reach Wendy's customer care through live chat or phone at 888-624-8140, complete their Customer Satisfaction Survey referencing your receipt, or call the Odessa location directly at (432) 227-0008.
Which nearby restaurants can I visit before or after Wendy's on John Ben Shepard Pkwy?
Nearby restaurants include Hooters for American food and sports bar ambiance, Sonic Drive-In for classic fast food, Zucchi's Ristorante offering a sports bar and dining, Red Lobster for seafood, and Pho House for Pan Asian cuisine.
Are there any nearby services like car wash or dental care close to Wendy's Odessa?
Yes, Tommy's Express® Car Wash and several dental and medical providers such as Permian Basin Endodontics and Odessa Family Care are located near Wendy's at 2646 John Ben Shepard Pkwy.
What nearby recreational or banking facilities can customers find near Wendy's Odessa?
Customers can visit the Odessa Soccer Association for sports activities and Community National Bank for banking services nearby Wendy's on John Ben Shepard Pkwy.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website