Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,071 reviews
5 stars
437
4 stars
277
3 stars
164
2 stars
72
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor communication and attitude.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and misunderstandings regarding menu items.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or stale food, while others enjoyed fresh meals.
Drive-Thru Experience
Numerous issues with drive-thru service, including long wait times and incorrect orders, leading to frustration.
Cleanliness
Reports of unsanitary conditions in the restaurant, including dirty booths and unkempt areas.
- MSmarilyn smithNov 14, 20252.0I usually don't write reviews, but I thought I would write this one, today i went and got my favorite salad from my favorite Wendy's, well, I ordered my salad and then drove home and got there and found out that I didn't have my my dressing and my pecans. I then got back in my car and drove back to my favorite.Wendy's only to be disrespected by the an employee at the drive through window, it was very uncalled for the way I was treated when I asked to get my dressing, and pecans, I guess they thought I was lying... you would have thought that the worker had to pay for it ! My suggestion is to take that worker off the window and have nothing to do with customer care service, that worker probably should be working in the back of the store washing dishes or mopping floors! Or maybe even take a class on how to treat customers when they are being served..... My message to everyone is don't take your personal problems out on customers. Just be kind to others, that mean you no harm!
- JLJohn LyonNov 2, 20253.0My double double was dry and the lettuce was old. The fries were luke warm.
- AMAmbry MossNov 1, 20251.0Employees are very unprofessional and do not know what they’re doing. Gave my order to the wrong customer and made me wait. Manager has no clue of what she’s managing!
- VEVice EstradaOct 30, 20255.0It was a while since last time I was there,now I found a clean restaurant and a really good service.
- RMR MedOct 25, 20251.0Why have a drive thru if you still have to get down to get your things D U M B guess i shouldn’t expect much from odessa and completely refused to give me my receipt or tell me my total thats a bit strange almost like they didnt want me to see what they were charging
Frequently Asked Questions About Wendy's
Is Odessa Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Odessa, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Odessa, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (432) 227-0008.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Odessa Wendy’s serve breakfast?
Yes, this Wendy’s location in Odessa, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Odessa, TX?
The drive-thru at Wendy's Odessa is open Monday to Friday from 7:00 AM to 1:00 AM and on Saturday and Sunday from 8:00 AM to 1:00 AM.
Does Wendy's Odessa offer breakfast, lunch, and dinner?
Yes, Wendy's in Odessa serves breakfast, lunch, and dinner.
Can I order Wendy's food for delivery near Odessa, TX?
Delivery is available depending on your location. Use the Wendy's app or visit order.wendys.com to check delivery availability by entering your delivery address.
Where can I find Wendy's menu pricing and nutritional information?
Menu prices and nutrition details vary by location and can be found on the Wendy's website or mobile app by selecting your location and viewing each menu item.
What payment methods are accepted at Wendy's in Odessa?
Wendy's Odessa accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru option available at Wendy's Odessa?
Yes, Wendy's Odessa offers drive-thru service for your convenience.
How can I provide feedback or contact Wendy's Odessa?
You can reach Wendy's customer care through live chat or phone at 888-624-8140, complete their Customer Satisfaction Survey referencing your receipt, or call the Odessa location directly at (432) 227-0008.
Which nearby restaurants can I visit before or after Wendy's on John Ben Shepard Pkwy?
Nearby restaurants include Hooters for American food and sports bar ambiance, Sonic Drive-In for classic fast food, Zucchi's Ristorante offering a sports bar and dining, Red Lobster for seafood, and Pho House for Pan Asian cuisine.
Are there any nearby services like car wash or dental care close to Wendy's Odessa?
Yes, Tommy's Express® Car Wash and several dental and medical providers such as Permian Basin Endodontics and Odessa Family Care are located near Wendy's at 2646 John Ben Shepard Pkwy.
What nearby recreational or banking facilities can customers find near Wendy's Odessa?
Customers can visit the Odessa Soccer Association for sports activities and Community National Bank for banking services nearby Wendy's on John Ben Shepard Pkwy.