Wendy's

3.6
1201 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3801 Andrews Hwy, Odessa, TX
79762, United States

Hours

Reviews

3.6
1,201 reviews
5 stars
480
4 stars
247
3 stars
182
2 stars
96
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and incorrect orders, leading to a negative perception of service quality.

Food Quality

Many reviews highlighted problems with food freshness, incorrect items, and overall dissatisfaction with the quality of the meals.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and poor food handling practices.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific employees for their attentive service and friendliness.
  • TA
    Terry Adkins
    1 day ago
    5.0
    Love the chocolate frosty with the brownie batter. Employees are all nice
  • SG
    Sofia Garcia
    Dec 22, 2025
    1.0
    The Dave's single extra veggies was awful today. I received a old patty. Shredded lettuce. Kinda don't want to ever get another burger here.
  • MA
    Michael aguirre
    Dec 14, 2025
    1.0
    This Wendy’s is awful, everytime I go in the morning at 8 am they can never seem to open on time. I will be honking from 8 to 8:30 and no one will answer the drive thru and the front is locked but guess what you can see someone walking around the restaurant. They deliberately don’t open or answer so they won’t have to take any orders so early. They are ridiculous and deserve less than 1 star. Don’t waste your time
  • LR
    Lynna Ray
    Nov 1, 2025
    5.0
    Always something good at Wendy's.
  • JM
    Joshua M
    Oct 29, 2025
    1.0
    I’m leaving a negative review because Wendy’s has started charging customers for their sauces. I don’t mean that they are charging for additional sauces but ANY requested sauce for nuggets, burgers and fries, etc. This information was not disclosed of course until after I paid for my meal and then was required to make a second transaction for two packets of sauce!!!

Frequently Asked Questions About Wendy's

Is Andrews Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's on weekdays?

The drive-thru at Wendy's is open Monday through Friday from 7:00 AM to 1:00 AM.