Wendy's

3.6
1200 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3801 Andrews Hwy, Odessa, TX
79762, United States

Hours

Reviews

3.6
1,200 reviews
5 stars
481
4 stars
246
3 stars
182
2 stars
96
1 star
195

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues like cold burgers, stale fries, and old ingredients.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times for orders.

Customer Service

Numerous complaints about rude staff and poor customer service experiences were noted.

Order Accuracy

Frequent issues with incorrect orders and missing items were reported, leading to customer frustration.

Cleanliness

Several customers mentioned unsanitary conditions in the restaurant, including dirty tables and unkempt staff.
  • LR
    Lynna Ray
    Nov 1, 2025
    5.0
    Always something good at Wendy's.
  • JM
    Joshua M
    Oct 29, 2025
    1.0
    I’m leaving a negative review because Wendy’s has started charging customers for their sauces. I don’t mean that they are charging for additional sauces but ANY requested sauce for nuggets, burgers and fries, etc. This information was not disclosed of course until after I paid for my meal and then was required to make a second transaction for two packets of sauce!!!
  • RS
    Rogelio Saenz
    Oct 19, 2025
    5.0
    Bien rica las burger 🍔
  • KL
    Kallandra Rhodes Lopez
    Sep 30, 2025
    5.0
    Cashier was super attentive. A manager was super nice helping us figure out coupons.
  • AR
    Ashley Rangel
    Sep 26, 2025
    1.0
    Waited in drive thru for 10 min for them to take my order mind you there was no one in front of me

Frequently Asked Questions About Wendy's

Is Andrews Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.