Taco Bell

Reviews

• MW

  Melissa Waller

  2 days ago
  5.0
  Eric was great! Awesome customer service is what the world needs more of... he has super customer service skills. Kudos to Eric!!
• EL

  Eduardo Lozano

  2 days ago
  5.0
  Eric helped out with information about the kiosk and the explained how the system worked
• BB

  BRIAN BURCH

  4 days ago
  1.0
  Need to open Register I do not use self service it is a a joke I do not work at tacobell I won't to talk a a worker
• WT

  Wendy Turner

  Feb 1, 2026
  1.0
  How many of you order from here online, wait 35 minutes plus for your order, and then get told they're still making it? Just curious about how many people have experienced this.
• SO

  Stevi O

  Jan 7, 2026
  1.0
  I did a mobile order for 3 total items at 7:05 pm, a Crunchwrap supreme, nacho fries and a Baja blast drink. I figured I could do a quick order and then go pick up CFA in the mean time and it would be ready when I’m done there. I finish at CFA by 7:15 and I look at my Taco Bell order and it says it won’t be ready until 7:30 pm. I park and I send my son in to wait. 7:25pm rolls around and I tell him to get in line and let them know he’s there and he says it’s not ready. That’s fine, it’s not supposed to be ready for another 5 minutes. At 7:36pm, I send him back to the counter to ask for it again. The worker told him at 7:40 that there’s 5 more guys in front of him and it’s going to be another 15 minutes. FOR 3 ITEMS. I tell my son to come back to the car and I’ll deal with it. I go inside and I get in line behind some other guy who was in line. Multiple door dash people cut in front of him, where I even told him to scoot up to the counter so that they don’t do that. Then I get up to the counter and I tell the guy I have a mobile order and he thinks he wants to be funny and say “no you don’t” and laughs. I said yes, I absolutely do and told him my name. He says “I told your son it’ll be 15 more minutes”. At this point, it is now 7:50 and we’ve now been waiting 45 minutes for 3 ITEMS. I said I want a refund or I want my food now. This is absolutely ridiculous. He says he can’t cancel it and I would have to call a 1-800 number. I said absolutely not and get me someone to talk to. He’s pretty much moving his hands around the entire time acting like I’m overreacting. He goes to the back and gets the manager, I’m assuming. She comes up front and says she’ll get my order to me right away. It took her 2 minutes to bring me back a Crunchwrap supreme and nacho fries. 2 minutes. After waiting almost an hour. If they can’t handle doing DoorDash and favor and whatever else, they should stop doing it. There is no reason you should have to wait 45-50 minutes for 3 items of food. Absolutely ridiculous.

Frequently Asked Questions About Taco Bell