Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Odessa, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2636 John Ben Sheppard Parkway for the ultimate SONIC experience!
Customers frequently reported slow service, with many waiting excessively long for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about stale or poorly prepared items.
Staff Attitude
While some customers noted friendly and courteous staff, others experienced rude or impatient service.
YG
Yvette Gonzalez
Feb 15, 2026
1.0
On Friday night I got home to see my order was all wrong. The pudgy girl who came to give me my food was horrible. I've been here a handful of time and have gotten good service from other people, but this time it was horrendous. The burgers weren't made right, fries were cold and one of the drinks tasted watered down. Worst part was when I drove by the back to leave thru the hobby lobby you could smell weed and no surprise there was someone in a sonic shirt by the trashcans. This place is such a disaster and it starts with management. If they aren't good leaders then you just have a body filling a spot. I'm surprised this location is still open at this point.
KB
Kwamee Blackmon
Feb 10, 2026
5.0
Good Slushy
LD
Louis and Duncan
Dec 14, 2025
3.0
Better check your bag. Make sure your order is all there
BB
bobby bobby
Nov 14, 2025
1.0
Sonic is going down!! Slow service takes 30 minutes every time. Not just this location but All. But this one is one of the worst. Pay your employees more. This will be my last time doing Sonic, until they fix there issues. Order screens are always down. Why? You don't pay the employees enough not to fix your systems.
Welcome to the New World Order BS- 2030 right around the corner
SP
Shawn Polk
Nov 10, 2025
5.0
The people who take your order, & bring it to you were fast, courteous (SUPER NICE), efficientl, thoughtful. The food was great & hot by the time I made it home. 😋🤤 I'd go back to the John Ben Sheppard Pkwy location again & again. 🥰