Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Odessa, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2636 John Ben Sheppard Parkway for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
1,207 reviews
5 stars
453
4 stars
239
3 stars
183
2 stars
92
1 star
240
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with long wait times for orders and issues with order taking.
Order Accuracy
Many reviews highlighted problems with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Several customers complained about food quality, including stale or cold items, and issues with food preparation.
Staff Attitude
Mixed feedback on staff attitude, with some praising friendliness while others reported rudeness and impatience.
Equipment Issues
Customers noted problems with ordering systems and payment processing, contributing to a frustrating experience.
- LDLouis and DuncanDec 14, 20253.0Better check your bag. Make sure your order is all there
- BBbobby bobbyNov 14, 20251.0Sonic is going down!! Slow service takes 30 minutes every time. Not just this location but All. But this one is one of the worst. Pay your employees more. This will be my last time doing Sonic, until they fix there issues. Order screens are always down. Why? You don't pay the employees enough not to fix your systems. Welcome to the New World Order BS- 2030 right around the corner
- SPShawn PolkNov 10, 20255.0The people who take your order, & bring it to you were fast, courteous (SUPER NICE), efficientl, thoughtful. The food was great & hot by the time I made it home. 😋🤤 I'd go back to the John Ben Sheppard Pkwy location again & again. 🥰
- RRRuben RodriguezNov 6, 20255.0Good food and drink. Aaron was really friendly and brought my drink in a timely manner.
- NNNayeli NicolásNov 5, 20251.0We were excited to get sonic however our experience didn't go all to well. When we were ordering the lady was rushing us to order which yes we did decided what we wanted before hand but I had to ask her for a moment because my nephew changed his mind on a drink and she kept asking what to drink every second after we told her one moment not even a second later she asked again. When we recieved the food she had an annoyed look on her face she kept staring at me rudely. And no it wasnt a rbf you could tell she was annoyed or mad. She didn't even talk to us when giving us our food. We didn't even get the sauce we had asked and paid for we didn't realize it by the time we got home.