EW
E.T. Willis
Jan 27, 2026
Worse sonic i have ever been to order a mobile order i get there and check in and waited 20 minutes another car pulled up got there order right away had to ask the car hopper about my food finally got food 50 dollars worth and everything was cold I was there on time and checked in just to get horrible food I asked for no onions on all burger every one of them had onion burgers where made sloppy the amount of mayo and ketchup yall put on them is way to much it show the cooks dnt like cooking
EF
Espinoza Family
Jan 23, 2026
All meats breakfast burrito it's so delicious
RS
Ray Shackelford
Dec 30, 2025
Ordered the #1 Smasher burger w/ tater tots and drink. Got fries, called back to get tater-tots, got fries again. Finally, got the attention of our server, she is getting us tater-tots. She said they were making some, as they didn't have any when we ordered. So, they substituted without notification.
MR
Mariana Rios
Nov 20, 2025
TERRIBLE PLACE TO GO!!!! Im honestly so so disappointed by them I waited 45 minutes for two drinks after I ordered I sat there and I sat there for a while and I bring the belt in again and apparently they hid forgotten that I ordered and I saw them laughing the whole time through the windows. And they said that they would bring it back out as long as I didn't give him a bad review so I said fine and sat there for another 5 minutes again they forgot. As I sat there for about nearly an hour entirely waiting for just two drinks it was a youngster laughing in there I'm not sure who she is but she sounded young and kept ignoring my request.
MT
Manual Tavarez
Nov 15, 2025
We usually have great experiences here at this 52nd Street location. Today was horrible! I brought my 2 year old grandson and was ready to enjoy good hot food. Ordered a Smasher, tater tots, hotdog, kids burger and fries with 2 drinks.
Kids fries were HARD! Poured them out and they were ALL the same. The tater tots were warm at best and tasted awful.
Sent them back for new ones. They brought out new one and mentioned that the fry oil needed to be changed and they hoped these were better.
While waiting for the tots and fries I checked the kids burger. I ordered it with mustard, cheese, and pickles and got ketchup, mustard, no cheese but… I also came with yellow thread, yes string!
I thought it might be from the end of the pickle (a piece of the vine) but as I tried to tear it, it didn’t tear. I looked at it closer and it was 3 pieces of string.
I sent that burger back as well and it did come back as ordered originally, but it was extremely well done. We didn’t even try to eat it. Just threw it away.
Totally disappointed, should have gone to Texas Burger instead.
One positive is the Smasher burger was good and the hotdog plain and dry was good. The drinks were good, but overall, a total disaster.
Management and upper management truly need to be more involved and possibly some retraining needed.
Not sure if the manager was the one to come out and ask what the issues were, but if she was, she looked to be 18-20 years old.