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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Odessa, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 8684 Andrews Highway for the ultimate SONIC experience!
Customers frequently reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.
Food Quality
Many reviews highlighted poor food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Management Concerns
Several customers expressed dissatisfaction with management, citing lack of responsiveness and poor staff training as contributing factors to their negative experiences.
Inconsistent Experience
While some customers reported positive experiences with friendly service and good food, these were overshadowed by numerous complaints about service and food quality.
DL
David LeSieur
Jan 2, 2026
5.0
Good food and service
MC
Matt Crad
Dec 31, 2025
1.0
Literally ALWAYS a problem with either the credit card reader or the touch screen on the kiosks so the poor car hop has to go back to take the payment. The fact that you people have not got that smoothed out for years is crazy... Can't even tip em then without cash.
TT
Theresa
Nov 13, 2025
1.0
Car hop was super sweet. But I ordered two sonic burgers with extra pickles, no onions, no ketchup, no mayo, add mustard on both.....made the same way....upcharge for extra pickles....did the mobile app....asked her if she was sure they were made correctly? Was told yes and that's on me for not checking.....no extra pickles on either sandwich let alone any pickles when getting home....tried calling twice and if course no one answered ......
TE
Toby Elizabeth
Oct 12, 2025
1.0
After this location reopened once their remodel was done we loved it! Had no complaints ever! In the recent months it’s been going back down hill. We stopped by tonight and our order was all kinds of wrong. We asked for no onions on the hotdog and it had onions on it, one of our drinks was supposed to have a flavor added in and it didn’t, and one of our burritos was wrong. We’ve been trying to stick it out but after tonight we won’t be back.
JM
jaylen marta
Oct 12, 2025
1.0
I placed an order for 3 drinks and I waited 25 minutes just for drinks. I don’t understand why I had to wait that long for my drinks.