Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food freshness, including cold and stale items, as well as incorrect orders.
Cleanliness
Some customers praised the cleanliness of the location, while others noted unsanitary conditions.
Operational Issues
Several reviews mentioned problems with the drive-thru and curbside service, including long wait times and locked doors during business hours.
JM
Jamie Mccravey
4 days ago
2.0
I ordered during the app when they had the Grinch Meal and got my order quickly. Today, I ordered on the app for curbside and waited 30 minutes. I tried to go in because my app said it was delivered but it was 15 minutes after that I finally got it. Needless to say, the fries are cold. What's the purpose of ordering ahead when 9 people went through the drive-thru after we parked.
* Edited- made it home with no cheeseburger. So after all of that, I didn't even get my whole meal and when I called, I heard someone on the phone but they hung up, then wouldn't answer when I called back. I would like a refund, but can't find the store # to put in a request with McDonald's. I will not be returning to this one.
KP
Karina Pilot
Jan 1, 2026
1.0
Not open New years Day, dont bother . Saw 5 cars try the drive-through at 5:20 am. No one there.. parked across the street at the taco place, and I keep seeing car after car drive through and leave.
TT
T.C
Dec 22, 2025
3.0
Good food but poor customer service. Very clean and nice for family dinning. Needs improvement with customer service. They are reluctant and refused to accept discount code from the McDonald's app. If you want to use the code, be ready and double check that discount is applied before payment.
SL
Sodarrific LLC
Dec 3, 2025
2.0
The drive thru is the slowest one I’ve used in a long time. Good quality and the people tend to be nice…
JJ
joselira2001
Nov 24, 2025
1.0
Dine in service is horrible. No one at the counter so I ordered on the kiosk. Food took forever and arrived cold.
Don’t drink all of your drink because you’re not getting a refill here.
What are the typical operating hours for McDonald's in Odessa, TX?
McDonald's in Odessa is typically open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, with shorter hours on Friday and Saturday closing at 10:00 PM.
Can I order delivery from this McDonald's location?
Yes, McDonald's offers delivery service daily from 5:00 AM to 11:30 PM. You can order via their delivery URL or mobile app.
Does this McDonald's have a drive-thru service?
Yes, the drive-thru is available daily starting at 5:00 AM, closing at 11:00 PM on most days and midnight on Fridays and Saturdays.
What payment methods are accepted at this McDonald's?
They accept various payment options including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does the McDonald's provide WiFi and is it kid-friendly?
Yes, free WiFi is available, and the restaurant welcomes children with amenities like children's menus, high chairs, and accessible seating.
Can I use the McDonald's mobile app to access deals and order food?
Yes, McDonald's encourages downloading their mobile app for weekly deals, mobile ordering, and convenient access to their menu.
What types of food and services does this McDonald's offer?
They serve breakfast, lunch, dinner, coffee, desserts, and have services including drive-thru, McDelivery, mobile offers, and free WiFi.
What notable places are near McDonald's at 8000 E 56th, Odessa, TX?
Nearby places include S Presso Coffee Co. for coffee lovers, MawMaw's Kitchen for American desserts, and Chapel Hill Baptist Church for local community events.
How can nearby businesses like Robco Services and American Pest Control be of help when visiting McDonald's?
Robco Services offers transportation and food delivery services, which could facilitate your visit or delivery; American Pest Control services local property maintenance ensuring a comfortable environment near McDonald's.
Are there any recreational or childcare services close to this McDonald's?
Yes, 3C Elite Volleyball Club offers sports activities nearby, and Kayla’s Childcare provides local childcare services for families visiting or residing in the area.