McDonald's

3.1
232 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
8000 E 56th, Odessa, TX
79765, United States

Hours

Reviews

3.1
232 reviews
5 stars
92
4 stars
25
3 stars
20
2 stars
15
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported issues with food freshness, including cold and stale items, as well as incorrect orders.

Cleanliness

Some customers praised the cleanliness of the location, while others noted unsanitary conditions.

Operational Issues

Several reviews mentioned problems with the drive-thru and curbside service, including long wait times and locked doors during business hours.
  • JM
    Jamie Mccravey
    4 days ago
    2.0
    I ordered during the app when they had the Grinch Meal and got my order quickly. Today, I ordered on the app for curbside and waited 30 minutes. I tried to go in because my app said it was delivered but it was 15 minutes after that I finally got it. Needless to say, the fries are cold. What's the purpose of ordering ahead when 9 people went through the drive-thru after we parked. * Edited- made it home with no cheeseburger. So after all of that, I didn't even get my whole meal and when I called, I heard someone on the phone but they hung up, then wouldn't answer when I called back. I would like a refund, but can't find the store # to put in a request with McDonald's. I will not be returning to this one.
  • KP
    Karina Pilot
    Jan 1, 2026
    1.0
    Not open New years Day, dont bother . Saw 5 cars try the drive-through at 5:20 am. No one there.. parked across the street at the taco place, and I keep seeing car after car drive through and leave.
  • TT
    T.C
    Dec 22, 2025
    3.0
    Good food but poor customer service. Very clean and nice for family dinning. Needs improvement with customer service. They are reluctant and refused to accept discount code from the McDonald's app. If you want to use the code, be ready and double check that discount is applied before payment.
  • SL
    Sodarrific LLC
    Dec 3, 2025
    2.0
    The drive thru is the slowest one I’ve used in a long time. Good quality and the people tend to be nice…
  • JJ
    joselira2001
    Nov 24, 2025
    1.0
    Dine in service is horrible. No one at the counter so I ordered on the kiosk. Food took forever and arrived cold. Don’t drink all of your drink because you’re not getting a refill here.

Frequently Asked Questions About McDonald's

What are the typical operating hours for McDonald's in Odessa, TX?

McDonald's in Odessa is typically open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, with shorter hours on Friday and Saturday closing at 10:00 PM.

Can I order delivery from this McDonald's location?

Yes, McDonald's offers delivery service daily from 5:00 AM to 11:30 PM. You can order via their delivery URL or mobile app.