Brand Certified
McDonald's
3.5(1011 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5900 E I-20, Odessa, TX
79761, United States
Certified by McDonald's • Mar 01, 2026
(432) 362-0283
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,011 reviews
5 stars
426
4 stars
153
3 stars
136
2 stars
66
1 star
230
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some customers expressing dissatisfaction with the overall quality.
Cleanliness
Some customers noted that the restaurant was clean, while others pointed out issues with cleanliness and food handling.
Staff Competence
Several reviews highlighted a lack of staff understanding of orders and mobile app usage, leading to further service delays.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
- NMNely Marcantel1 day ago5.0I don't get all the complaints. Some people just can't be pleased. I stay at the Flying J and eat at this McDonald's every time I come to Odessa. My food is always out in a reasonable amount of time. I always order the double quarter pounder. It's always hot and the patties are juicy like they should be. For as constantly busy as this McDonald's is they do a helluva good job. Do they have some bad days? I'm sure they do. I have off days at work myself. Everyone does whether they admit it or not. Keep up the good work folks. You're one of the better McDonald's out there.
- CMCarlos MirelesFeb 22, 20265.0Always fast and orders are spot on!
- SMsar mimsFeb 22, 20262.0The hash brown was great but my pies were burnt and not even hot
- VRVincent RuckerFeb 22, 20265.0The lady manager was nice, service was good.
- RLRuben LopezFeb 12, 20261.0I ordered on doordash and food was sealed but was missing almost all my items please hire responsible people, i only got my breakfast plate and was missing all other 4 meals i ordered
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website