Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service, including rude staff and mistakes with orders.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
Food Quality
Mixed reviews on food quality, with some customers mentioning stale fries and cold food, while others enjoyed their meals.
Cleanliness
Concerns were raised about the cleanliness of the restaurant, with reports of unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and highlighted enjoyable experiences.
CL
Charles Low
3 days ago
5.0
McDonald's is McDonald's.
MA
Marisa G. Alaniz
Nov 8, 2025
1.0
Order was correct when I ordered on screen get to first window she was giving me the wrong drink after a few minutes asked me to move to 3rd window and still had order wrong
VS
Vince Santiago
Nov 5, 2025
1.0
When I do a mobile order it consistently takes 10 minutes or more. This makes me late I thought this was a fast food restaurant
MP
Marisol Porras
Oct 30, 2025
1.0
horrible, asked for a burger with NO pickles, and they put 10 of them I also said I was ALLERGIC to them.🤦🏻♀️🤦🏻♀️
JM
Juan Munoz
Oct 12, 2025
1.0
Went and paid $21 for specific items but Carlitos just decided to give me what he wanted, worse service, 0 customer service
McDonald's delivery service is available every day from 5:00 AM to 11:30 PM.
When is the drive-thru open?
The drive-thru at McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What payment options does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer contactless delivery options?
Yes, McDonald's provides no-contact delivery service to ensure safety and convenience for customers.
How can I place an order for delivery from McDonald's?
You can place a delivery order through McDonald's online delivery link or download the McDonald's App from the Apple App Store or Google Play Store.
What services are available at this McDonald's location?
This McDonald's location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What time does the McDonald's restaurant open and close?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 10:00 PM.
What nearby places can I visit along with McDonald's?
Nearby you can find restaurants like KFC, Arby's, Taco Villa, and Wendy's, as well as convenience stores such as Kent Kwik and Coinsource ATM, offering you options for shopping or dining before or after your visit to McDonald's.
Are there car wash services near McDonald's?
Yes, nearby you can find car wash services such as Best Carwash and Green and Clean Car wash for automotive cleaning and detailing.
Is there a gas station near this McDonald's location?
Yes, the Chevron Station Odessa and Kent Kwik gas stations are located near McDonald's for your fueling needs.