McDonald's

3.8
1637 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4115 N Andrews, Odessa, TX
79762, United States

Hours

Reviews

3.8
1,637 reviews
5 stars
744
4 stars
322
3 stars
238
2 stars
98
1 star
235

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold items, incorrect orders, and stale fries.

Positive Experiences

Some customers praised the friendly staff and quick service during busy times, highlighting specific employees for their excellent service.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty facilities and unsanitary conditions.
  • MM
    Melinda
    Dec 23, 2025
    2.0
    Is it not a common courtesy to put ketchup and napkins in the bag anymore? Or even fill The fries to the size we’re PAYING for? Like what? It happens allll the time.
  • MN
    michael navarrette
    Dec 23, 2025
    4.0
    What can I really say it's McDonald's and everyone has had McDonald's but one thing I can say about this location in particular is that the service is always fairly quick and the employees are always friendly.
  • RC
    Ronald Hughes Hughes Construction (Hughes Construction)
    Dec 23, 2025
    4.0
    They have very good breakfast! Only thing I like there. The sausage is microwaved. Aweful! they have great coffee! Oatmeal is good. I hate the kiosk. I want to order in person. Never order take out! They miss stuff all the time. Pancake with one syrup. You have to ask for a second. 1% milk? They don't diet me! Sometimes no one speaks English!
  • TT
    Tj Ty
    Dec 21, 2025
    1.0
    Come to this location Sunday evening around 8:15 pm come to pick up my mobile order the worsened customer server on drive thur waited 5 minutes nobody said anything finally said hello about 3 minutes a gentleman gets on and say yeah whats up what do u want I want my mobile order sir he needs to go back into training even forget about my 10 piece chicken nuggets nobody answer when you call up there
  • CC
    Celene Cantu
    Dec 9, 2025
    3.0
    We ordered through the kiosk, which i feel is alot faster then waiting in line. Food came fast, but when my daughter went to ask for ketchup due to the dispenser being out, lady at the register (black curly hair in a pony tail) seemed to be more entertained either flirting with the men back there then actually doing her job. But not once did any other employee step up to ask if we needed anything.

Frequently Asked Questions About McDonald's

What are McDonald's delivery hours?

McDonald's delivery service is available every day from 5:00 AM to 11:30 PM.

When is the drive-thru open?

The drive-thru at McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.