Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Food Quality
While some customers enjoyed the food, others complained about cold or stale items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Speed of Service
Customers frequently noted slow service, especially in the drive-thru.
JH
Jonathan Hickerby
Feb 13, 2026
5.0
Great workers. Enjoyed my meal.
AA
Alexas
Feb 12, 2026
1.0
McDonalds 8th street in odessa is the WORST. Their customer service is complete shit and they "Do not give refunds on online orders through their app." I ordered through their mobile app somewhere around 7 or 730 am Wednesday February 11, 2026. I got there and waited for 15 minutes inside at the counter and nobody ever came to check on me or anything. I left without my order and called 3 times today February 12, 2026. First call was never answered. I called later and no answer so I followed up by calling again right after for them to answer it in seconds. They then proceeded to tell me that they would let me talk to their boss and left me sitting on the counter. I hung up and called back for them to answer and tell me that they "can not refund items ordered off their app." I worked customer service for over 3 years and would definitely NOT treat my customers like this. Corporate needs to do something to get this location under control.
IS
Ivan Stewart
Jan 29, 2026
1.0
Slowest drive thru I’ve ever been in for McDonald’s. It takes me 20-30 min every time I sit in their drive thru.
PP
Paul Pace
Jan 26, 2026
1.0
Went to order on the mobile app for breakfast and order gets there to pick up and they tell me that they are no longer doing breakfast and I need to cancel my order and then they start to prep my order so I can no longer cancel my order so now im they are telling me that I am getting a refund in a few days because they refused to complay to there own app and now im having to wait in my refund, and had to deal with a snooby management like it my fault I ordered off there app 1319 is the store number
What are the regular business hours for McDonald's at 1800 E 8th St, Odessa, TX?
The McDonald's at 1800 E 8th St, Odessa, TX is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 10:00 PM on Friday and Saturday.
What are the delivery service hours for this McDonald's location?
Delivery is available daily from 5:00 AM to 11:30 PM at this McDonald's location.
When is the drive-through open at McDonald's on 1800 E 8th St?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and extends to midnight on Friday and Saturday.
What delivery options does McDonald's near me offer?
This McDonald's offers delivery, same-day delivery, and no-contact delivery services for customer convenience.
Can I order McDonald's through a mobile app?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What payment methods are accepted at the McDonald's located at 1800 E 8th St, Odessa, TX?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa as payment options.
Does this McDonald's have a drive-thru service?
Yes, this location offers drive-thru service for quick and convenient ordering.
What nearby fast food options are close to McDonald's on E 8th St?
Nearby fast food options include Sonic Drive-In, Taco Villa, and Whataburger, providing alternative dining choices close to McDonald's.
Are there any convenient coffee shops near this McDonald's location?
Yes, Starbucks is located nearby, making it easy to enjoy coffee before or after your visit to McDonald's.
What nearby services might be useful for customers visiting McDonald's at 1800 E 8th St, Odessa?
Customers can find nearby services such as Best Cell Phone Repair for tech needs and Farmers Insurance - Brian Vickers for auto insurance near McDonald's.
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