McDonald's

Reviews

• JH

  Jonathan Hickerby

  Feb 13, 2026
  5.0
  Great workers. Enjoyed my meal.
• AA

  Alexas

  Feb 12, 2026
  1.0
  McDonalds 8th street in odessa is the WORST. Their customer service is complete shit and they "Do not give refunds on online orders through their app." I ordered through their mobile app somewhere around 7 or 730 am Wednesday February 11, 2026. I got there and waited for 15 minutes inside at the counter and nobody ever came to check on me or anything. I left without my order and called 3 times today February 12, 2026. First call was never answered. I called later and no answer so I followed up by calling again right after for them to answer it in seconds. They then proceeded to tell me that they would let me talk to their boss and left me sitting on the counter. I hung up and called back for them to answer and tell me that they "can not refund items ordered off their app." I worked customer service for over 3 years and would definitely NOT treat my customers like this. Corporate needs to do something to get this location under control.
• IS

  Ivan Stewart

  Jan 29, 2026
  1.0
  Slowest drive thru I’ve ever been in for McDonald’s. It takes me 20-30 min every time I sit in their drive thru.
• PP

  Paul Pace

  Jan 26, 2026
  1.0
  Went to order on the mobile app for breakfast and order gets there to pick up and they tell me that they are no longer doing breakfast and I need to cancel my order and then they start to prep my order so I can no longer cancel my order so now im they are telling me that I am getting a refund in a few days because they refused to complay to there own app and now im having to wait in my refund, and had to deal with a snooby management like it my fault I ordered off there app 1319 is the store number
• AT

  Aliuska Turruellas

  Jan 18, 2026
  5.0
  Me encanta la comida de ai

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