Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and long wait times to resolve these problems.
Customer Service
Feedback highlighted a mix of experiences, with some praising friendly staff while others reported rude and unhelpful service.
Food Quality
While some customers enjoyed fresh and hot food, others complained about stale items and incorrect orders.
Efficiency
Several reviews noted slow service, particularly during busy times, leading to frustration among customers.
JR
Jere Ramirez
Dec 25, 2025
1.0
Placed an order online. Yes, it’s Christmas. That’s why I checked. The app said they closed at 4:59pm. I placed the order at 4. Paid. Went to pick it up … they’re closed. And you can’t get a refund without calling the store you checked out at. 😭 what a hassle.
MD
Mayte Delgado
Dec 24, 2025
1.0
I placed an order and had choose to pick it up on the curbside. I received a notification saying it was coming. I waited for over 20 minutes then I decided to call and see what was going on with my order. When I called the store the lady that answered said that their doors are closed and I had to pick it up on the drive thru. I checked the mobile app and it stated that curbside was to closed at 6:30pm. I got here at 6:04pm waited over 20 minutes and they couldn’t even came outside to let me know. I called back a second time and told the same lady that I was calling for the Curbside order I wanted to see if I could just pick up at window because drive thru was packed she then dropped my call. I got on the drive thru and its been about 45 minutes now. This is not professional people are waiting out here for orders and then trying to figure it out I get my called dropped. I honestly would’ve left and not pick up my order but my son been waiting on this all day only for him I waited all
This time. I have attached screenshot of my order being placed and trying to pick up and the website closing at 6:30pm! This is ridiculous. I am now at the drive thru struggling to get my order since it’s marked as picked up!!
DR
Dominik Rodriguez
Dec 20, 2025
5.0
Had a great experience at this McDonald shout out to Jordan she was amazing and made the experience perfect and seamless love her! Only complaint I have is she needs a Danm raise!!
What are the regular business hours for McDonald's at 1800 E 8th St, Odessa, TX?
The McDonald's at 1800 E 8th St, Odessa, TX is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 10:00 PM on Friday and Saturday.
What are the delivery service hours for this McDonald's location?
Delivery is available daily from 5:00 AM to 11:30 PM at this McDonald's location.
When is the drive-through open at McDonald's on 1800 E 8th St?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and extends to midnight on Friday and Saturday.
What delivery options does McDonald's near me offer?
This McDonald's offers delivery, same-day delivery, and no-contact delivery services for customer convenience.
Can I order McDonald's through a mobile app?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What payment methods are accepted at the McDonald's located at 1800 E 8th St, Odessa, TX?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa as payment options.
Does this McDonald's have a drive-thru service?
Yes, this location offers drive-thru service for quick and convenient ordering.
What nearby fast food options are close to McDonald's on E 8th St?
Nearby fast food options include Sonic Drive-In, Taco Villa, and Whataburger, providing alternative dining choices close to McDonald's.
Are there any convenient coffee shops near this McDonald's location?
Yes, Starbucks is located nearby, making it easy to enjoy coffee before or after your visit to McDonald's.
What nearby services might be useful for customers visiting McDonald's at 1800 E 8th St, Odessa?
Customers can find nearby services such as Best Cell Phone Repair for tech needs and Farmers Insurance - Brian Vickers for auto insurance near McDonald's.