McDonald's

3.7
1312 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1800 E 8th St, Odessa, TX
79760, United States

Hours

Reviews

3.7
1,312 reviews
5 stars
586
4 stars
253
3 stars
204
2 stars
85
1 star
184

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times to resolve these problems.

Customer Service

Feedback highlighted a mix of experiences, with some praising friendly staff while others reported rude and unhelpful service.

Food Quality

While some customers enjoyed fresh and hot food, others complained about stale items and incorrect orders.

Efficiency

Several reviews noted slow service, particularly during busy times, leading to frustration among customers.
  • JR
    Jere Ramirez
    Dec 25, 2025
    1.0
    Placed an order online. Yes, it’s Christmas. That’s why I checked. The app said they closed at 4:59pm. I placed the order at 4. Paid. Went to pick it up … they’re closed. And you can’t get a refund without calling the store you checked out at. 😭 what a hassle.
  • MD
    Mayte Delgado
    Dec 24, 2025
    1.0
    I placed an order and had choose to pick it up on the curbside. I received a notification saying it was coming. I waited for over 20 minutes then I decided to call and see what was going on with my order. When I called the store the lady that answered said that their doors are closed and I had to pick it up on the drive thru. I checked the mobile app and it stated that curbside was to closed at 6:30pm. I got here at 6:04pm waited over 20 minutes and they couldn’t even came outside to let me know. I called back a second time and told the same lady that I was calling for the Curbside order I wanted to see if I could just pick up at window because drive thru was packed she then dropped my call. I got on the drive thru and its been about 45 minutes now. This is not professional people are waiting out here for orders and then trying to figure it out I get my called dropped. I honestly would’ve left and not pick up my order but my son been waiting on this all day only for him I waited all This time. I have attached screenshot of my order being placed and trying to pick up and the website closing at 6:30pm! This is ridiculous. I am now at the drive thru struggling to get my order since it’s marked as picked up!!
  • DR
    Dominik Rodriguez
    Dec 20, 2025
    5.0
    Had a great experience at this McDonald shout out to Jordan she was amazing and made the experience perfect and seamless love her! Only complaint I have is she needs a Danm raise!!
  • FM
    Fili Moreno
    Dec 10, 2025
    5.0
    Fast service great food
  • MJ
    Matt Jeffers
    Nov 15, 2025
    1.0
    Crazy expensive. Bring back the dollar menu

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1800 E 8th St, Odessa, TX?

The McDonald's at 1800 E 8th St, Odessa, TX is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 10:00 PM on Friday and Saturday.

What are the delivery service hours for this McDonald's location?

Delivery is available daily from 5:00 AM to 11:30 PM at this McDonald's location.