Location.com logo
Brand Certified

McDonald's

3.7
(2825 reviews)

Business Details

1901 County Road FM 1882, Odessa, TX
79763, United States
(432) 332-3481
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1901 County Road FM 1882, Odessa, TX
79763, United States

Hours

Reviews

3.7
2,825 reviews
5 stars
1,231
4 stars
541
3 stars
412
2 stars
214
1 star
427

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with complaints about rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms.

Food Quality

Feedback on food quality was mixed, with some enjoying the meals while others found them cold or poorly prepared.
  • LM
    Leo Masi
    Feb 24, 2026
    1.0
    Burgers were fine but rhe fries were refried and soggy!!!
  • FF
    fathergoose220
    Feb 13, 2026
    3.0
    Cashier was not welcoming. Totally bored or hated her job. The rest of the employees were very good. 2/13/27 4pm
  • AZ
    Alexander Zherdetsky
    Feb 8, 2026
    1.0
    Every time I order double quarter pounder meal #3 I add bacon and never get it. People that make food cannot read English. A 20 dollar meal is expensive for fast food. I require to get order correctly at those rates. Please get rid of people that can't read English because it is imperative to know in service industry of food. I will no longer be a customer at a place where a burger cannot be made correctly as ordered. Sorry I take my money somewhere else.
  • BR
    Brenda Rosas
    Feb 4, 2026
    1.0
    Poor customer service and dirty dining room. Took about 20 min just to get a double cheeseburger. No one is at the register or even wants to get close to it due to them not wanting to deal with customers. Food is always warm and not hot, burger is sloppy like a 4yr did it. Won't be coming back here again...
  • MU
    Melissa Urbina
    Jan 24, 2026
    1.0
    Very poor customer service, no one attentive to front register and leave customers trying to pay cash or because kiosk didn't work.. Then manager starts rudely start speaking another language in front of you to complain about the customer. Plain and rude manager- left without a coffee that I waited patiently for 15min or longer for.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, seven days a week.

Does this McDonald's offer delivery services?

Yes, this McDonald's offers delivery, same-day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: