McDonald's

3.7
2770 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1901 County Road FM 1882, Odessa, TX
79763, United States

Hours

Reviews

3.7
2,770 reviews
5 stars
1,206
4 stars
536
3 stars
402
2 stars
210
1 star
416

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times for orders.

Food Quality

Many reviews mentioned issues with food temperature and incorrect orders, leading to dissatisfaction.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.

Convenience

The location's convenience for travelers was highlighted positively, especially its 24-hour availability.

Management Issues

Several reviews pointed out unprofessional behavior from management and staff, contributing to negative experiences.
  • LL
    Lynn Lopez
    5 days ago
    2.0
    Yall give me the wrong sandwich!!
  • KG
    Kenwood Gary
    Nov 12, 2025
    1.0
    This the worst McDonald in the country. Mobile app allowed me to make an oder arrived the sign on door said closed for maintenance. They were just sitting at tables 3 employees were laying on floor sleeping. Niether employe would even look up at. Wish I could speak directly to owner of this location
  • ER
    Eduardo Rosas
    Nov 11, 2025
    1.0
    Like always...shitty food
  • AA
    Antonio Aguilar
    Nov 6, 2025
    5.0
    I walked in for takeout and then went through the drive-thru for the Buffalo wraps. They were so good. I was starving. My only meal of the day was two two visits to the same place without leaving thoroughly. Enjoyed my Big Mac meal And substitute the drink for a shake cuz a small upgraded which is great and my next visit was through the drive-thru to the same McDonald's and my two Buffalo wraps for my second meal . The visit was just what I needed and right on time I was hungry and didn't want to wait at all. Thank goodness It was in my hand within 4 min. It had been awhile since I visited McDonald's. I don't know why and I'm glad I went and I had no clue they had so many different things in the menu. Y'all should check it out yourself and enjoydome new to me anyway, as much as I did ❤️.
  • EH
    E H
    Nov 1, 2025
    1.0
    These people completely messed up my order then wanted me to get back in line because they didn’t charge me for an order that I clearly told them about so I tried to give them my card and they said they couldn’t charge it at the 2nd window and wanted me to get back in the long line that they caused because of my messed up order so I told them I wanted my refund gave them the food back and the female manager was very rude she snatched the bags out of my hand this manager needs to be reported!

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, seven days a week.

Does this McDonald's offer delivery services?

Yes, this McDonald's offers delivery, same-day delivery, and no-contact delivery services.