McDonald's

3.6
1581 reviews
Get DirectionsCallWebsite

Business Details

1347 W University Blvd, Odessa, TX
79764, United States
(432) 337-9338
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1347 W University Blvd, Odessa, TX
79764, United States

Hours

Reviews

3.6
1,581 reviews
5 stars
681
4 stars
285
3 stars
234
2 stars
117
1 star
264

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and disrespectful attitudes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Customers frequently complained about cold, soggy, or poorly prepared food, with inconsistent quality noted across visits.

Wait Times

Long wait times in both drive-thru and in-store were a common complaint, with some customers waiting over 20 minutes for their orders.
  • TT
    Tina Thomas
    Dec 21, 2025
    1.0
    The guy at the window was cussing at another worker while the drive thru window was open and paid no attention to my when I pulled up to pay. The kids meal was incomplete and my double meat cheeseburger add bacon had a single patty and no bacon and no cheese. This is the worst location ive ever been to. Ive tried multiple times to give benefit of doubt but it gets worse
  • EL
    Eliel Lopez
    Dec 12, 2025
    5.0
    Awesome service, specially that tall skinny dude, i think his name is xiovanny, he is such a cutie, he gives out awesome customer service.
  • UU
    Ulises
    Dec 8, 2025
    1.0
    I asked for sauces twice didnt get sauce and my order was wrong
  • CA
    Chrissy Tellez Almaguer
    Dec 7, 2025
    1.0
    Had to wait in drive thru for 20 min. And it is only 4pm. Go to open my bag and the fries were just thrown in there so the were all over the bottom of the bag. Did not get one damn napkin, ordered a coke and got Dr. Pepper. This I will never do again. Horrible restaurant all around.
  • MR
    Maria Rodriguez
    Dec 3, 2025
    5.0
    Went during the chaos of the grinch meal release and had such wonder service and customer care from Harmony! She was such a big help!!
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 1347 W University Blvd, Odessa, TX?

McDonald's is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to 10:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:00 AM to 11:30 PM.