Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect food.
Food Quality
Several customers noted that food was often served cold or not fresh, with complaints about soggy fries and undercooked items.
Customer Experience
While some customers praised individual staff members for their friendliness, overall experiences were marred by negative interactions and service delays.
RT
Reeda Tucker
Feb 22, 2026
5.0
Me and my family went in today before I went to work at Ihop and I had a great experience with ROMY and a JOANNA. These two girls were totally amazing their service I would definitely rate as a 10 these girls definitely need a raise thank you girls for making me and my family feel welcome
AD
Aiden Dezzer
Feb 21, 2026
1.0
Ordered a double quarter pounder meal with bacon told me to pull up to number. One waited there for about 20 minutes till I pulled around again.\n And they told me they gave my food. To the wrong person.\nTen proceeds to give me just a quarter pounder with an apple pie that i'm allergic to
HL
heaven lea
Feb 17, 2026
1.0
we ordered 3 coffees and one mc griddle and it took 20 minutes to get our order. it seems like every time we come we have to wait for 20+ minutes just to get our orders. so much for fast food.
JG
Jackie Gamboa
Feb 14, 2026
1.0
Horrible experience at this location. The crew that worked 2/14/26 at 9 PM. I was at that drive-through for almost an hour. They didn’t know what they were doing at all. I was already missing a drink and the young lady said the machine wasn’t working. A younger man was saying a lot of profanity, racist remarks to his coworkers, and cussing a lot while eating.
AA
Andy
Feb 5, 2026
3.0
They never, ever check your order properly. You have to check everything very, very carefully when you pick up your order. They never include the sauces in the order either.