Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,573 reviews
5 stars
678
4 stars
285
3 stars
235
2 stars
114
1 star
261
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially in the drive-thru, with long wait times for orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Customer Service
Feedback indicated a lack of professionalism and rudeness from staff, with several customers expressing dissatisfaction with how they were treated.
Food Quality
There were numerous complaints about food being served cold, stale, or improperly prepared, leading to a negative dining experience.
Cleanliness
Some customers noted cleanliness issues within the restaurant, particularly regarding tables and dining areas.
- JJJesika4 days ago1.0Horrible customer service put my mobile order got there got half my order then they told me to go to window two to wait for a frappe for another 15 more minutes and then they want to be rude about it after I was patiently waiting for my drink! Would give them zero stars if I could! Then my food was cold to top it off!🤦🏻♀️
- MMMarkNov 15, 20254.0cold fries and soggy
- ACArisleydis CaneteNov 8, 20252.0En este lugar y te pueden ver hay esperando y no se acercan a tenderte te pasan por el lado los trabajadores y no te preguntarán que deseas muy mala atención y la comida no es rápida es con su calma
- BBBilly BadassNov 8, 20254.0double check your orderes but I guess that would be any fast food.
- JDJohn DemonStangNov 7, 20255.0Fast and friendly service
Frequently Asked Questions About McDonald's
What are the regular store hours for McDonald's at 1347 W University Blvd, Odessa, TX?
McDonald's is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to 10:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 5:00 AM to 11:30 PM.
Does this McDonald's location have a drive-thru and what are its hours?
Yes, the drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight.
What delivery and pickup services are available at this McDonald's?
The location offers delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available to order from this McDonald's?
Yes, you can order using the McDonald's App available for iOS and Android devices.
What kinds of services does this McDonald's provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there nearby places where I can shop or get other services close to this McDonald's?
Yes, nearby places include Rent-A-Center for retail, Dollar General for discount shopping, and Walgreens for pharmacy and convenience needs.
What nearby options are available if I need a gym or health-related services around McDonald's?
Planet Fitness gym and PhyTEx Rehabilitation & Sports Medicine Associates are close by for fitness and therapy services.
Are there any nearby restaurants or coffee shops near this McDonald's?
Yes, nearby dining options include Sid & Sams Original Steakhouse, Marco's Pizza, and Sun-Cafe coffee shop.