Keith's Hamburger Station

4.3
1095 reviews

About

Burger Joint

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Keith's Hamburger Station
4324 Andrews Hwy, Odessa, TX
79762, United States

Hours

Reviews

4.3
1,095 reviews
5 stars
685
4 stars
226
3 stars
71
2 stars
37
1 star
76

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food, especially the steak fingers and burgers, noting they are delicious and served hot and fresh.

Service Issues

Multiple reviews highlighted poor customer service, with reports of rude staff and long wait times, particularly during busy hours.

Atmosphere

The restaurant has a friendly, homey atmosphere, although some customers found it noisy.

Pricing Concerns

Several customers mentioned that the prices are high relative to the quality and portion sizes, leading to dissatisfaction.
  • AR
    Anita Ramirez
    Dec 30, 2025
    4.0
    Good service, the lady at the counter was very friendly and patient. This was our first time there, so she walked us through it. Husband ordered double burger (patties were thin) but good. I ordered fried catfish, it came with more fried items didn’t want that so she offered a salad 🥗 it sounded good so I ordered it. Meal was good. Very pleasant place.
  • LG
    LINDA GORDON
    Dec 27, 2025
    5.0
    Since we had it delivered- left off the atmosphere. The meal was great and we got it fast!
  • 11
    11 11
    Dec 17, 2025
    3.0
    The food was good , everything was hot and fresh but when it comes to service , some of those ladies are just simply down right rude, if you ask them for something they make a face like you are bothering them. I asked the woman for a condiment and she never even acknowledged me she tossed what i asked for behind her back on to my tray without even looking at me because she was to busy to say anything to me she was talking to a coworker about going to a casino. This was a woman in her 60's with dyed hair she is rude ! I think twice about going to eat there. This has been going on for years there especially if you go when its not busy. At least acknowledge the customer and don't toss things to the customer. Often I say hi and Thank You to them and they won't even crack a smile. It's disapointing because I like the food but lots of those older women there are very rude!
  • SH
    Scotty Hill
    Dec 12, 2025
    5.0
    I was told they had the best steak fingers around. They do. However I ordered the chicken fried steak. Unfortunately the serve it with instant mashed potatoes and pouch gravy. They also offer fries as a side which I will get next time.
  • DD
    Daniella
    Dec 11, 2025
    2.0
    I used to really enjoy eating here, but lately the staff is just horrible. The lady at the window was rude, I went inside because I didn’t see condiments in my bag the front cashier just ignored me to text. When I asked about the condiments instead of just giving me more they stated it’s all in the bag it’s there. I get it’s so hard to find good help but please train those ladies to do better

Frequently Asked Questions About Keith's Hamburger Station

What are the regular operating hours of Keith's Hamburger Station?

Keith's Hamburger Station is open Monday through Friday from 10:00 AM to 9:45 PM and on Saturdays from 10:00 AM to 9:00 PM. The restaurant is closed on Sundays.

Is Keith's Hamburger Station open for deliveries and in-store pickup?

Yes, Keith's Hamburger Station offers both in-store pickup and delivery services.