H-E-B

4.4
3279 reviews

Business Details

3801 E 42nd, Odessa, TX
79762, United States
(432) 362-4500
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 3801 E 42nd in Odessa, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
3801 E 42nd, Odessa, TX
79762, United States

Hours

Reviews

4.4
3,279 reviews
5 stars
2,203
4 stars
659
3 stars
208
2 stars
68
1 star
141

What are people saying?

AI-generated from recent customer reviews

Store Condition

Many customers noted issues with cleanliness, organization, and product availability, particularly during remodeling.

Customer Service

While some reviews praised friendly and helpful staff, others reported rude service and poor handling of transactions.

Product Quality

Several customers expressed dissatisfaction with the quality of produce and deli items, citing spoiled or mismatched products.

Curbside Experience

Numerous complaints were made about the curbside service, including incorrect orders and poor customer support.

Overall Satisfaction

Despite mixed reviews, many customers still expressed a strong preference for H-E-B over competitors, highlighting its affordability and variety.
  • JV
    Justine Vega
    3 days ago
    5.0
    I really love HEB but both HEB stores in Odessa are so crowded. I moved here from another part of Texas and I'm begging you HEB please open another store or market in the Odessa or Midessa area.
  • IR
    Isaac Reyes
    Jan 26, 2026
    1.0
    Man this heb on 42 st has gone down the drain it’s become little Cuba , heb seems to be catering more to them right now then the locals especially with the fruit and salsas and chiles .
  • EM
    Enrique Miranda
    Jan 23, 2026
    5.0
    Good place for groceries and great food quality.
  • LK
    Lillian Kildow
    Jan 6, 2026
    1.0
    I observed an HEB employee emptying the recycling container at the entrance of the store with the trash from the reciprocal beside it, it was clear to me that the trash and the recyclables were going to the same place. This is a blatant betrayal of customer trust having a bin for the recycling of plastic shopping bags is an advertisement of a false promise to recycle those materials.
  • AA
    angeltex8063
    Jan 5, 2026
    1.0
    Service desk issue. Diana (customer service) tells me I can only do 2-transactions per day. I was only there once earlier that day. Months back, I was told only 1-transaction per card. Diana calls Nicole (manager). Nicole then tells me only "1" solid transaction of "ANY KIND" per customer, per day! I asked her to understand better what she was saying, was that a bill payment, moneygram, cashing a check... I could only go in once to do so? She said, "yes". I could only do 1 transaction, because they were just recently audited! What if I have 2 bills, and need to cash my check to do so? She said I can only do 1. I go in every month to withdraw from 2 or 3 debit cards, in order to pay my rent in cash. I have never had any issues, or have I ever been told different, other than only 1-withdraw/transaction per card. Now this? Such a big inconvenience! I understood the 1- transaction per card, but now this So Dianas accusation of me being there twice before was wrong, it was only my 2nd time in there. And now Nicole states, only 1 transaction of any kind, per customer, per day!😑

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

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Certified February 08, 2026Yext Knowledge Graph
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