Five Guys

4.3
992 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4101 East 42nd St in Odessa is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
4101 East 42nd St, Odessa, TX
79762, United States

Hours

Reviews

4.3
992 reviews
5 stars
603
4 stars
221
3 stars
73
2 stars
35
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Issues

Several customers reported rude or disrespectful behavior from staff, particularly management.

Food Quality

Mixed reviews on food quality; some praised the burgers and fries while others experienced issues like raw meat or incorrect orders.

Pricing Concerns

Many customers felt the prices were too high for the quality and portion sizes offered.

Cleanliness and Atmosphere

The restaurant was generally noted for being clean, but some found the atmosphere generic or noisy.

Customer Loyalty

Despite some negative experiences, many customers expressed a strong loyalty to the brand and a desire to return.
  • FM
    Fili Moreno
    Jan 4, 2026
    4.0
    Food was ok meat taste was bland Ordered the double fries were great wanted the grilled onions and grilled jalapeños for some reason the onions were burned over cooked and the jalapeños were not grilled I feel like its an over priced burger joint with plenty fries that go to waste might as well make it all u can eat fries . My ticket was 43 $ including a small shake another thing I didn't like was rhw bad attitude on some employees like if ur not happy where u work find another job friendliness and atleast a smile without attitude goes a long ways .
  • JD
    James Dinwiddie
    Dec 16, 2025
    5.0
    I understand that people don't like to work in fast food or they don't like there jobs....but but the lady, that calls your number. She Was Very rude, and said thing im not gonna talk about. I just hope that's not how she always acts.
  • BM
    Bailea MacMurdo
    Dec 12, 2025
    1.0
    Come here often and order my fries with extra Cajun seasoning every time and have never had issues until tonight. This was the most frustrating and disappointing visit to a restaurant I’ve had in a long time with how utterly disrespectful Marquel (sp?) was. While waiting for my food I could hear a guy exclaim MULTIPLE times “they said extra seasoning” while laughing and at the time my husband witnessed him turn his head away and blindly pour an entire canister of seasoning over our fries. While repeating himself “haha they said extra Cajun” They were so over seasoned we could not eat them. You could’ve seasoned two more large orders and still left us with the extra seasoning we usually get.. The way the manager Oscar did not handle the situation and allowed it to happen is unacceptable as is the whole ordeal. If you don’t have customers in mind while working in a customer service role, you shouldn’t be in that role.
  • MH
    Michael Houser
    Dec 10, 2025
    1.0
    Cuz I called to order in the phone and they told me that they are closed at 8:00pm today.
  • AC
    Arda Can
    Nov 21, 2025
    5.0
    Honestly, this might be the best hamburger I've eaten in a very long time. If I were stranded on an island and could bring only three things, one of them would definitely be a hamburger from here. This is hands down the most delicious and amazing food you can eat in Odessa and the entire West Texas area. My order arrived fast, the taste was absolutely incredible, and I’m genuinely grateful to the staff for their hard work. If you haven’t tried it yet, you really should — you’ll end up becoming a regular customer just like me

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.