Fazoli's

4.0
1180 reviews

About

Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out RestaurantFazoli's
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Odessa, TX. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Fazoli's
4241 John Ben Shepperd Pkwy, Odessa, TX
79762, United States

Hours

Reviews

4.2
877 reviews
5 stars
513
4 stars
177
3 stars
82
2 stars
35
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food as delicious, fresh, and a good value, with many highlighting the pasta and breadsticks.

Service

Service received mixed reviews; while many customers appreciated the friendly and attentive staff, some reported negative experiences with management and specific staff members.

Cleanliness

The restaurant was frequently noted for its cleanliness, contributing positively to the dining experience.

Atmosphere

Several reviews mentioned discomfort due to temperature issues inside the restaurant, affecting the overall dining experience.

Customer Experience

Overall, many customers expressed satisfaction with their experiences, though there were notable complaints regarding specific incidents of poor service.
  • DW
    Devin Martienz (Wotthefuk)
    2 days ago
    4.0
    Food pretty good mix of a fast food/sit down restaurant
  • ML
    MARCOS Lopez
    4 days ago
    3.0
    This site has an artificial voice system that takes your order. I made my order and it didn't register my order. I had to reorder again. After the second unsuccessful attempt the system signaled a REAL person to take the order. That was really frustrating. Making it automated doesn't mean it is going to be better.
  • SL
    Sabrina Lester
    6 days ago
    4.0
    Went through the drive through and had to order from an automated response. This was a first for me. I would rather talk to a person. The lasagna was good and the spaghetti and meatballs were tasty as well. Lots of yummy bread sticks too.
  • EM
    Enrique Miranda
    Dec 27, 2025
    5.0
    Awesome fast food that doesn't taste like fast food! It was either go to My Piasci or Olive Garden and spend over $100 for 2 people or spend $50 for the same amount of food and not have to deal with the wait time, attitudes, people and then the expected tip. Regardless of the service. So, Fazoli's was a hit again. I've been there twice through the drive thru and ate really nice when I arrived home.
  • KC
    K’Danz Cruz
    Dec 24, 2025
    4.0
    I had never been to this place. I needed ti order a meal for my staff whose Christmas party was that day. When I looked online it said I was able to order that day. Since I had never ordered I decided I would go to the restaurant and order there to get a better Idea of portions and options. That was a mistake! Manager was a little snippy and not too willing to help. She finally sent a gentleman who gladly assisted me and helped me tremendously. Also the gentleman who brought everything out to my vehicle was really sweet.

Frequently Asked Questions About Fazoli's

What type of cuisine does Fazoli's in Odessa, TX offer?

Fazoli's offers fast, fresh Italian dishes including pasta, pizza, and their signature unlimited garlic breadsticks.

What are the operating hours for Fazoli's drive-thru in Odessa?

The drive-thru is open daily from 11:00 AM to 9:30 PM.