Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Hours
Reviews
4.3
269 reviews
5 stars
196
4 stars
21
3 stars
14
2 stars
5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, upbeat, and attentive, with many customers highlighting individual employees for their exceptional service.
Drink Quality
While many customers enjoy the drinks, there are several complaints about inconsistent quality, including drinks being served at the wrong temperature or tasting burnt.
Wait Times
Numerous reviews mention long wait times, particularly during busy periods, leading to frustration among customers.
Order Accuracy
There are mixed reviews regarding order accuracy, with some customers reporting issues with incorrect drinks or delays in receiving their orders.
- AGAngel Gutierrez2 days ago5.0Hannah went above and beyond in providing exceptional customer service. She greeted us with a warm smile and genuine kindness.
- OSOlivia StamperJan 2, 20265.0I love this location!! Super fast and everyone is super friendly, genuinely wanting to make sure my drink was good and everything was to my liking. The drinks were AMAZING!! This is my forever go-to spot as well as the Midland location❤️
- NHname hiddenDec 27, 20255.0These people are always really friendly, no matter what and no matter who I am interacting with they’re always so positive their drinks are always made right. I see Odessa as a really negative place. I’m not originally from here. I hate it here, but these people don’t even give off that vibe of Odessa pettiness. These people are always very friendly and upbeat.
- CBCrystal BrockDec 23, 20255.0Wish we could give 100 stars. This chick working the line outside was hilarious and knowledgeable and she was awesome and kind.
- PSPugnacious Orc ShamanDec 7, 20252.0Waited in line for probably 30mins and my hot mocha was body temperature. I guess they had made the drink when I had placed the order at the back of the line and by the time we made it to the window it had completely cooled. Not great prioritization. If there are people ahead creating tik-tok drink abominations with 10 steps that take all of their attention, then making the drink with two ingredients immediately isn't very wise. Product is good, but I may as well have asked for an iced drink because my hot coffee was stone cold by the time I got to the window.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 4080 Faudree Rd, Odessa?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery services themselves, but you can use third-party delivery businesses to get your drinks.
What payment methods are accepted at Dutch Bros Coffee?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the local shop to confirm if personal checks are accepted.
Can I customize my drink at Dutch Bros Coffee?
Yes, broistas at Dutch Bros Coffee are happy to customize any drink according to your preferences.
Does Dutch Bros Coffee offer any sugar-free flavors?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Are there any caffeine-free drink options at Dutch Bros Coffee?
Yes, caffeine-free options include handcrafted classic espresso drinks made with decaffeinated espresso, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
What nearby places can I visit when I come to Dutch Bros Coffee at 4080 Faudree Rd?
You can visit Hair By Rosa Lopez for beauty services, Avis Lube Fast Oil Change Centers for automotive needs, and MeliRose Boutique Odessa for shopping. These are all conveniently located near Dutch Bros Coffee.
Is there a nearby gym or fitness studio close to Dutch Bros Coffee?
Yes, HOTWORX, which offers yoga, gym, and pilates classes, is located near Dutch Bros Coffee at 4080 Faudree Rd.
Where can I find nearby dining options around Dutch Bros Coffee in Odessa?
Nearby dining options include Wendy's for fast food and burgers, Veva’s Cocina for Mexican food, and Osaka Japanese Steakhouse for Asian cuisine and steakhouse experience.
Does Dutch Bros Coffee have a rewards app for earning points and birthday rewards?
Yes, Dutch Bros has an app available on iOS and Android where you can earn points with purchases and receive a free drink reward on your birthday.