Business Details
About
Fast Food RestaurantIce Cream Shop
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
1,020 reviews
5 stars
566
4 stars
244
3 stars
117
2 stars
28
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.
Food Quality
Food quality varies significantly; some customers enjoy fresh and delicious meals, while others report cold, overcooked, or incorrect orders.
Cleanliness
The restaurant's cleanliness is a concern, with multiple reviews mentioning dirty tables and trash outside.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer frustration.
Ice Cream Offerings
Customers appreciate the variety of ice cream options, particularly the Blizzards, but some express disappointment in the availability of certain flavors.
- SBSonia Barlow4 days ago5.0Great for small family outing or sweet treat , we enjoyed the food and the service was on point
- ARAlex RuizNov 9, 20252.0The people who work there don’t wear hairnets and don’t have there hair tied up because I found a hair in my blizzard
- TTTommy ThatcherNov 5, 20251.0Angela is the rudest person I've had to deal with in awhile. If you and your team mess up an part of my order and its a 30+ minute round trip back to the restaurant then, yes you should definitely remake my entire order not argue with me about how cold/fresh my food is.
- SSSteveOct 20, 20252.0Customer service was good. Staff was friendly and willing to help. However, it looks like the taco salads have shrunk in size. Judge for yourself from the picture.
- TRThe Honest Reviewer.Oct 4, 20251.0Disgusting the experience and customer service I received today was just horrible. I order a spicy chicken strip I was charged the ranch and gravy on a separate charge okay that’s fine but the manager the older lady was so rude and acting like it was coming out of her check getting paid minimum wage and behaving that way is unacceptable. I received my chicken strips and they look like nuggets they burned and over fried everything not even the gravy was good . If the manager is going to give me attitude and charge me for extra gravy at least make sure your employees know how to cook. This is the last time I’m coming and I will be asking for a refund or remake. Absolutely horrible
Frequently Asked Questions About Dairy Queen
What are the operating hours of Dairy Queen at 720 West University Boulevard in Odessa, TX?
Dairy Queen is open every day from 10:00 AM to 11:00 PM.
Does Dairy Queen offer drive-through service?
Yes, this Dairy Queen location has a drive-through for convenient service.
Is Dairy Queen accessible for customers with disabilities?
Yes, the location has wheelchair accessible entrance, parking, seating, and restrooms.
Can I order Dairy Queen's food for delivery or takeout?
Yes, Dairy Queen offers both delivery and takeout options.
Does Dairy Queen serve coffee and dessert items?
Yes, this location serves coffee and a variety of dessert options.
Is there a children's menu available at Dairy Queen?
Yes, Dairy Queen has a children's menu to cater to young guests.
Where is Dairy Queen located in Odessa, TX?
Dairy Queen is located at 720 West University Boulevard, Odessa, TX 79764.
What nearby places can I visit around Dairy Queen?
Nearby places include Tattoos By Clint, MJ Pools Odessa, Black Cat Tattoo Company, Fitness Elite gym, and Taqueria Zapotlanejo Mexican restaurant, offering a variety of activities and services before or after your visit.
Are there fitness centers near Dairy Queen where I can work out?
Yes, you can find several gyms near Dairy Queen such as Fitness Elite, Munoz Time Boxing, First Strike Fitness, and the OC Sports Center stadium and gym.
Where can I find other food options near Dairy Queen?
Other nearby food options include BJ's Drive-In burger restaurant, Taqueria Zapotlanejo for Mexican cuisine, and Alfredo's Paleteria ice cream shop.