Multiple customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
While some reviews praised friendly staff, others highlighted rude interactions and poor handling of complaints.
Food Quality
Feedback on food quality was mixed; some enjoyed the burgers and ice cream, while others received cold or stale items.
Cleanliness
Several customers noted cleanliness issues, particularly with the restaurant's exterior and dining area.
Speed of Service
Service speed varied, with some customers experiencing long waits and others noting quick service.
PF
Preston Fitz
Feb 3, 2026
5.0
Best dq in Permian basin friendly staff food always good no complaints
TW
Terri Willingham
Feb 2, 2026
5.0
It's Dairy Queen, of course it's good.
EM
Enrique Miranda
Jan 4, 2026
5.0
Best place for cherry or chocolate dipped ice cream! Great burgers as well!!
KX
Kay xo
Dec 2, 2025
1.0
Waste of money. Ordered thru the app and they got everything wrong. Gave me the wrong salad dressing. Forgot the ice cream sandwich that came with Kids meal. I havent been here in over a year because the time before this they gave me the wrong drink and refuse to put brownie pieces in their brownie batter blizzard even when you pag for extra!!! I see a lot of people in the reviews have the same issue. Why do yall not put in the ingredients that are supposed to be included? I'll never come back.
VV
Valentin Viernes
Nov 30, 2025
1.0
When you order a jalitos ranch burger and they forget the burger part of the hamburger, was really looking forward to it, drive out west to this awesome discovery (big back me) was in a rage but calmed down ate the frys ,Then i decided to call the store, After a call to the store zero attempt to fix the issue was evident, fixing the issue was in a galaxy far away from ever happening since it was closing time (understand) , but interesting was the response "sorry we are humans we make mistakes" , yeah sure we do but forgetting the hamburger patty in a hamburger would definitely be a issue. She didn't like it and hung up. 😕
What are the operating hours of Dairy Queen at 720 West University Boulevard in Odessa, TX?
Dairy Queen is open every day from 10:00 AM to 11:00 PM.
Does Dairy Queen offer drive-through service?
Yes, this Dairy Queen location has a drive-through for convenient service.
Is Dairy Queen accessible for customers with disabilities?
Yes, the location has wheelchair accessible entrance, parking, seating, and restrooms.
Can I order Dairy Queen's food for delivery or takeout?
Yes, Dairy Queen offers both delivery and takeout options.
Does Dairy Queen serve coffee and dessert items?
Yes, this location serves coffee and a variety of dessert options.
Is there a children's menu available at Dairy Queen?
Yes, Dairy Queen has a children's menu to cater to young guests.
Where is Dairy Queen located in Odessa, TX?
Dairy Queen is located at 720 West University Boulevard, Odessa, TX 79764.
What nearby places can I visit around Dairy Queen?
Nearby places include Tattoos By Clint, MJ Pools Odessa, Black Cat Tattoo Company, Fitness Elite gym, and Taqueria Zapotlanejo Mexican restaurant, offering a variety of activities and services before or after your visit.
Are there fitness centers near Dairy Queen where I can work out?
Yes, you can find several gyms near Dairy Queen such as Fitness Elite, Munoz Time Boxing, First Strike Fitness, and the OC Sports Center stadium and gym.
Where can I find other food options near Dairy Queen?
Other nearby food options include BJ's Drive-In burger restaurant, Taqueria Zapotlanejo for Mexican cuisine, and Alfredo's Paleteria ice cream shop.
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