Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Odessa is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
1,109 reviews
5 stars
516
4 stars
231
3 stars
104
2 stars
72
1 star
186
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported that the restaurant was dirty, with unclean tables and floors, leading to a negative dining experience.
Service Quality
Customer service was frequently described as rude and unprofessional, with staff often being unhelpful and dismissive.
Food Quality
Several reviews mentioned issues with food quality, including cold or tough meat, incorrect orders, and small portion sizes.
Availability of Ingredients
Customers consistently noted that the restaurant was often out of key ingredients, impacting their ability to order what they wanted.
Overall Experience
The overall sentiment was largely negative, with many customers expressing disappointment and stating they would not return.
- CVCarmen Vela6 days ago2.0One of my main reasons to go to Chipotle is their delicious cilantro and lime rice!! The rice should not have a dough texture, but it should have a firm and loose grains, as it used. I have ordered four bowls to go and all of them had a massive or sticky texture and that famous flavors of cilantro -lime- was not there, very disappointed experience!!
- DAdeisy aguilarNov 8, 20251.0Worst chipotle I ever been Too in my life.
- PCPablo A. Lopez CarrilloNov 8, 20251.0Management should really pay more attention to this location, 10 people working and no one could take a min of their time to take our order!
- NRNora RodriguezNov 3, 20255.0The best Asada bowl, The food is so delicious and fresh, great customer service and reasonable prices.
- RLRick LambOct 25, 20255.0Food was great as well as the service. The place was a mess, but it was also the end of the night, and they were cleaning up. Overall no complaints.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Odessa serve?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 3810 E 42nd St, Odessa?
Chipotle Mexican Grill in Odessa is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, the Odessa Chipotle offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill in Odessa located specifically?
It is located at 3810 E 42nd St, Ector, Odessa, TX 79762, in front of HEB and Chase Bank.
Can I order online from Chipotle Mexican Grill in Odessa?
Yes, you can order online through their website at https://order.chipotle.com or via the Chipotle app.
What payment methods are accepted at the Odessa Chipotle?
They accept credit cards and offer gift cards for payment.
Is Chipotle Mexican Grill in Odessa friendly to LGBTQ customers?
Yes, this location welcomes LGBTQ customers.
What nearby banks can customers visit when going to Chipotle in Odessa?
Customers can visit Bank of America Financial Center and Chase Bank located right in front of the restaurant, as well as Bank of America ATM nearby.
Are there other dining options near Chipotle Mexican Grill in Odessa?
Yes, nearby dining options include Fresh Fit Meals and Jack in the Box, offering a variety of meal choices.
What medical services are available near Chipotle in Odessa?
Nearby medical services include Priority ER Care, CareMore Injury & Rehab, Midessa Oral and Facial Surgery, Miracle-Ear Hearing Aid Center, and Elevate Health & Chiropractic.