Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Odessa is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
1,121 reviews
5 stars
519
4 stars
234
3 stars
105
2 stars
74
1 star
189
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant is frequently reported as dirty, with dirty tables and floors, leading to a negative dining experience.
Service Issues
Customers consistently mention poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoy the food, many express dissatisfaction with portion sizes, freshness, and availability of menu items.
Management Concerns
There are numerous complaints about poor management, including being out of ingredients and inadequate staffing during busy times.
- AKAndrew Kramer5 days ago2.0Go here multiple time a week when in Odessa. Over the last year it’s been going down hill. Long waits. Inconsistent food. Today got my online order wrong. Drove back and had them remake it. (I shook it up and couldn’t remove the sour cream after than. My fault I guess). Got back to the hotel the second time and it’s missing the veggies. I guess they were out. Disappointed and hungry.
- EMEnrique MirandaJan 3, 20262.0This is a first.. The place was understaffed. The hot table display was all a mess and dirty.. They were out of grilled proteins and the ones that were available were dry and out of temperature. The staff showed to be overwhelmed and not an attitude that they wanted to be there. It was 7:30 p.m. on a Saturday. The eating areas were dirty and unclean. Trash cans inside and outside completely full. I'm quite surprised to see this establishment to be so out of order and so unclean.
- UFU FDec 28, 20251.0They put the pickup order behind them instead of the shelf and I didnt get my order until it was cold. Tables were dirty too.
- MIMostly InsaneDec 27, 20254.0We went here to grab dinner , bought a veggie bowl and a chicken bowl. Overall good experience but the wait and queue is too long. There were only two people working at the counter and they were not able to keep up with the crowd.
- BBbryanna boyceNov 30, 20251.0So, I had an Uber order to pick up from this place just a few minutes ago. I get there and after waiting for 10 minutes, get told that someone might have stolen the order, that they will talk with their manager, and then proceed to be completely ignored for the remainder of being in there until I got fed up waiting and left after canceling the order. This is not the first time this has happened to me at this place either. The workers really need to pay attention to who is grabbing what order. Something needs to be done so that things like this do not keep on happening. This is messing with my money and income to be able to feed my family. That is now money that I am out of to take care of my family.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Odessa serve?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 3810 E 42nd St, Odessa?
Chipotle Mexican Grill in Odessa is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, the Odessa Chipotle offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill in Odessa located specifically?
It is located at 3810 E 42nd St, Ector, Odessa, TX 79762, in front of HEB and Chase Bank.
Can I order online from Chipotle Mexican Grill in Odessa?
Yes, you can order online through their website at https://order.chipotle.com or via the Chipotle app.
What payment methods are accepted at the Odessa Chipotle?
They accept credit cards and offer gift cards for payment.
Is Chipotle Mexican Grill in Odessa friendly to LGBTQ customers?
Yes, this location welcomes LGBTQ customers.
What nearby banks can customers visit when going to Chipotle in Odessa?
Customers can visit Bank of America Financial Center and Chase Bank located right in front of the restaurant, as well as Bank of America ATM nearby.
Are there other dining options near Chipotle Mexican Grill in Odessa?
Yes, nearby dining options include Fresh Fit Meals and Jack in the Box, offering a variety of meal choices.
What medical services are available near Chipotle in Odessa?
Nearby medical services include Priority ER Care, CareMore Injury & Rehab, Midessa Oral and Facial Surgery, Miracle-Ear Hearing Aid Center, and Elevate Health & Chiropractic.