Brand Certified
Chipotle Mexican Grill
3.7(1045 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
3810 E 42nd St, Odessa, TX
79762, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(432) 366-0693
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/tx/odessa/3810-e-42nd-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2232
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Odessa is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
1,045 reviews
5 stars
480
4 stars
212
3 stars
96
2 stars
72
1 star
185
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's dirty tables, floors, and overall unclean environment.
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned inconsistent food quality, including small portions, missing ingredients, and unsatisfactory freshness.
Management Issues
Many customers expressed concerns about poor management, including being understaffed and unresponsive to customer needs.
- FAFandai AnimationsFeb 2, 20265.0Chipotle was lowkey soo gas
- CSChrista SmithJan 31, 20265.0Excellent service!
- CCcesar cervantesJan 30, 20261.0Service and full quality is terrible, go to the one in Midland
- DNDane NagelJan 22, 20262.0The counter where I ordered my food was very dirty, nasty looking. Book that Mr. Pibb and Coke was very flat it needed attention. Place inside is disgusting tables. Dirty floors dirty. Everything dirty. Trash everywhere. I won't be going back when I work here.
- CCCaspianJan 15, 20261.0Last week i tried ordering takeout and when i received my order I was missing multiple items. I went back and the lady with long black hair that was working the togo area was not only rude but made my order wrong again. I said never mind and got a refund. Today i went back to try again with takeout. My burrito was unwrapped and all over the bag and my other item was missing multiple things. I went back and wasn't surprised it was the same lady working the togo area that made my order wrong and threw my burrito in the bag without wrapping it. I went inside to get my order remade and it wrong again, sloppy and portions so small that it's ridiculous. I just took my food home because I was over it. I am beyond annoyed to be paying such high prices for poor quality, bad customer service and small portions.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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