Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.6
757 reviews
5 stars
313
4 stars
157
3 stars
112
2 stars
42
1 star
133
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, understaffing, and rude employees, leading to a negative dining experience.
Food Quality
Inconsistent food quality was noted, with complaints about cold, stale, or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and unkempt dining areas.
Positive Staff Interactions
Despite the overall negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
Operational Problems
The restaurant faced issues such as being closed during business hours and malfunctioning equipment, like the shake machine.
- JLJennifer LevanNov 4, 20251.0They where closed down
- JJJeffreyOct 18, 20252.0No air. Hot. No ice in machine. Ladie said she cant putice in machine. Food was cold. Never again for me
- EWEric WoodOct 15, 20251.0Used to be one of my favorite places to eat, but last couple times I've been in there, the food's not that great. It's slow service, polite people, just not what it used to be.
- BBBrandiSep 28, 20255.0Came through here on our way home tonight. The dine in was closed, so we drove through drive through. The night manager informed us they were short staffed, which I completely get. The night manager was amazing! She was very personable and friendly! She made our time at the window one of the best experiences at a drive through that we've had. I wish I would have got her name to give her the recognition she deserves! This was our first time coming here and we definitely will be back!
- SSsnowflake3721Sep 28, 20251.0So sad .. Arby's do better by your people.... I pulled up to the drive-thru to order and after about 5 minutes the poor employee told me over their radio that it was going to be about a 30 minute wait because there were only two of them working. She apologized profusely but I went ahead and just told her that I would go somewhere else because I didn't want to add to their grief.... I've worked in fast food in my life and know how demanding it can be. But for there only to be two employees in the store,still trying to catch up is absolutely ridiculous.They should have closed early. You're lucky you can keep anybody with that kind of treatment. Do better.