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Arby's

3.6
(758 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3805 Andrews Hwy, Odessa, TX
79762, United States

Hours

Reviews

3.6
758 reviews
5 stars
313
4 stars
157
3 stars
112
2 stars
43
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, understaffing, and rude employees, leading to a negative dining experience.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others received cold or poorly prepared food.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas.

Staff Attitude

Many customers noted unprofessional behavior and a lack of friendliness from staff, impacting overall customer satisfaction.
  • AV
    Arturo Varela
    Feb 2, 2026
    2.0
    This place is closed
  • JL
    Jennifer Levan
    Nov 4, 2025
    1.0
    They where closed down
  • JJ
    Jeffrey
    Oct 18, 2025
    2.0
    No air. Hot. No ice in machine. Ladie said she cant putice in machine. Food was cold. Never again for me
  • EW
    Eric Wood
    Oct 15, 2025
    1.0
    Used to be one of my favorite places to eat, but last couple times I've been in there, the food's not that great. It's slow service, polite people, just not what it used to be.
  • SS
    snowflake3721
    Sep 28, 2025
    1.0
    So sad .. Arby's do better by your people.... I pulled up to the drive-thru to order and after about 5 minutes the poor employee told me over their radio that it was going to be about a 30 minute wait because there were only two of them working. She apologized profusely but I went ahead and just told her that I would go somewhere else because I didn't want to add to their grief.... I've worked in fast food in my life and know how demanding it can be. But for there only to be two employees in the store,still trying to catch up is absolutely ridiculous.They should have closed early. You're lucky you can keep anybody with that kind of treatment. Do better.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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