Brand Certified
Wingstop
3.5(641 reviews)
Certified by Wingstop • Mar 01, 2026
Business Details
5342 Rufe Snow Drive, North Richland Hills, TX
76180, United States
Certified by Wingstop • Mar 01, 2026
(817) 581-4800
Certified by Wingstop • Mar 01, 2026
https://www.wingstop.com/
Certified by Wingstop • Mar 01, 2026
About
Certified by Wingstop • Mar 01, 2026
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop North Richland Hills. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Wingstop • Mar 01, 2026
Hours
Certified by Wingstop • Mar 01, 2026
Reviews
3.5
641 reviews
5 stars
280
4 stars
118
3 stars
43
2 stars
46
1 star
154
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including greasy wings, incorrect orders, and instances of food poisoning.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior from employees.
Order Accuracy
A significant number of customers experienced problems with incorrect or incomplete orders, leading to dissatisfaction.
Management Response
Customers expressed frustration with management's lack of accountability and poor handling of complaints.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted that the food could be good when prepared correctly.
- VSVictor SoteloFeb 22, 20265.0Trevor is the best employee I have had the pleasure of meeting anywhere his customer service and overall personality is the best!!! He makes sure your wings are good to go and also anything else you might need!!! Next time you stop in make sure Trevor is on shift he’s gonna make sure your experience is perfect!!!
- KGKris GuajardoFeb 15, 20265.0My husband goes here constantly. He loves it. The fries are his favorite. I haven't had any of their food but it smells amazing. He usually orders online and goes to pick it up. The staff always seems friendly and from what I have seen it seems clean.
- ALAracely LoredoFeb 7, 20262.0Food was fantastic. The service and atmosphere was not so great. We were not greeted when we walked in. Victoria took our order but was distracted with another customer complaining to whom I assumed was the manager on duty. And then her other co-work started to talk bad or something the customer was not happy and proceeded to ARGUE with the said customer. I used to work in wingstop when I was in high school so i understand some customers do come in acting like they are entitled and are rude, but not once did the customer yelled or cuss anyone out. I felt like I was watching a drama show unfold, when I just wanted to eat in peace…I don’t know the whole situation but instead of de-escalating, they escalated the situation and started talking bad about the customer. I wouldn’t come back unfortunately because the employees were rude. And kept saying “ I hope she comes back so I can fight her” very uncomfortable and unprofessional, and throughout of me ordering and eating they are still talking about the said customer.
- JAJLA AutoJan 27, 20261.0Horrible service!! Placed order to be picked up at 3:09pm called my name out until 4:00pm and was missing all my wings so I had to wait another 15-20 minutes!!! Asked for manager she was in a meeting her name is Roxanna just looked at us and didn’t bother to come and take care of the problem like a manager should have done! So finally got my order when I arrived home wing flavors were all WRONG!! Are you kidding me NEVER returning to that location again!!
- ANAshley NícoleJan 25, 20261.0Literally my whole family got food poisoning from this place! Everyone has diarrhea even my 4 year old! We all were just fine before we ate here! Make it so bad my husband went out in the snow and ice to pick up our order!! Not sure if because of the inclement weather the employees were just throwing at the food or just plain not being sanitary! Probably gave us old chicken that sat out!! Either way thats not right. Be careful eating at this location! Sun, snow, or rain tho , we will not be returning to this location ever again!
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop North Richland Hills offer?
Wingstop North Richland Hills offers classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop North Richland Hills?
Wingstop North Richland Hills is open every day from 10:30 AM to 1:00 AM for dine-in, pickup, and delivery.
Does Wingstop North Richland Hills offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery for customer convenience.
Can I place an order online or through an app for Wingstop North Richland Hills?
Yes, you can order online through their website or via the Wingstop app available on both iOS and Android.
Is there a drive-through option available at Wingstop North Richland Hills?
No, Wingstop North Richland Hills currently does not have a drive-through service and is closed for drive-through every day.
What payment methods does Wingstop North Richland Hills accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop North Richland Hills located?
The restaurant is located at 5342 Rufe Snow Drive, North Richland Hills, TX 76180, United States.
What are some nearby restaurants customers can visit before or after eating at Wingstop North Richland Hills?
Nearby restaurants include The Thirsty Turtle, a bar and grill offering American cuisine, and Popeyes Louisiana Kitchen for additional chicken options.
Are there any dessert or snack spots near Wingstop North Richland Hills?
Yes, Las delicias de Michoacan offers ice cream, smoothies, and frozen yogurts, and Kandy Queen Dulceria provides candy and party supplies nearby.
Which nearby services might be useful for customers visiting Wingstop North Richland Hills?
Nearby services include Spa Nails and Supercuts for beauty and grooming, as well as KM Medical Accessories and Centro Medico Del Carmen for health needs.
Brand Certified Facts from Wingstop
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Certified March 01, 2026Yext Knowledge Graph
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