Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop North Richland Hills. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.5
633 reviews
5 stars
275
4 stars
118
3 stars
43
2 stars
45
1 star
152
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as greasy wings, cold food, and incorrect orders.
Management Concerns
Several customers expressed dissatisfaction with management's handling of complaints and lack of accountability.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted good food quality on occasion.
- CBCamden “CAB” Bradford4 days ago1.0Ordered the limon pepper wings and they tasted like cat urine soaked litter and now im grossed out to ever eat there soggy food again to much burnt greece.
- JJJennWhiteOfficialDec 3, 20251.0HORRIBLE ! I order from them faithfully spend 50-80 almost everytime and today’s service was very unprofessional! I ordered through Uber Eats and when I received my order today from Luis the bag was missing 10 count wing I go through uber first to correct the situation and the refused to refund partially what I missed after I showed pictures etc . I contacted store location on Rufe snow and the guy said he would replace it I just had to bring back all the food (which I did ) when I got there he tells me sorry he said we can’t make it and pointed to the back kitchen I asked why he said he just can’t I asked for a manager and he said he will call he called the manager and he answer and agreed to remake items since I didn’t get everything . I brought back drinks and everything when Trevor blandain cashier / front area worker took it back the guy in the back that recounted to originally started talking and pointing at my food like he didn’t want to reheat what we returned after they replaced what was missing . The cook is very unprofessional and I won’t be back and then as we were asking for food back he waved us away and rolled his eyes only professional worker there was Trevor ! Thanks Trevor for what you did do . NEVER WILL GO TO THAT LOCATION AGAIN
- RGRudy G.Nov 30, 20251.0Must of been a new fryer wings were dry, the girl at the register seems like she doesn't want to be there, needs to improve on her customer ser6
- EWE WoodsNov 1, 20251.0My sister and I came in today and there were practically no costumer’s and the worker was on her phone (which isn’t a big deal there was practically no one there). My sister ordered and (I didn’t I sat on the bench) after she ordered while my sister was getting her drink the worker said my sisters order was ready she said order for(my sisters name). I got up to get it for my sister (who again was getting her drink) and called my sister to come and to grab it while I was calling her I heard the worker say “yeah your welcome btw 🙄 “. While walking away from me while on her phone. I looked at the other worker (who was also on her phone). And she looked at me surprised so I knew that her cowerker was being rude. My sister walked over I said make sure to say thank you to her because she wants to make a big deal out of it I called her but she didn’t answer and just sat in her phone so we walked out. I used to work in a restaurant so I understand being on your phone when it’s slow but being rude to a customer being on your phone and then ignoring them when they wanna say thank you since you wanted to make a big deal out of it is stupid.
- JLJames LuzierNov 1, 20251.0Order is always wrong
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop North Richland Hills offer?
Wingstop North Richland Hills offers classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop North Richland Hills?
Wingstop North Richland Hills is open every day from 10:30 AM to 1:00 AM for dine-in, pickup, and delivery.
Does Wingstop North Richland Hills offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery for customer convenience.
Can I place an order online or through an app for Wingstop North Richland Hills?
Yes, you can order online through their website or via the Wingstop app available on both iOS and Android.
Is there a drive-through option available at Wingstop North Richland Hills?
No, Wingstop North Richland Hills currently does not have a drive-through service and is closed for drive-through every day.
What payment methods does Wingstop North Richland Hills accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop North Richland Hills located?
The restaurant is located at 5342 Rufe Snow Drive, North Richland Hills, TX 76180, United States.
What are some nearby restaurants customers can visit before or after eating at Wingstop North Richland Hills?
Nearby restaurants include The Thirsty Turtle, a bar and grill offering American cuisine, and Popeyes Louisiana Kitchen for additional chicken options.
Are there any dessert or snack spots near Wingstop North Richland Hills?
Yes, Las delicias de Michoacan offers ice cream, smoothies, and frozen yogurts, and Kandy Queen Dulceria provides candy and party supplies nearby.
Which nearby services might be useful for customers visiting Wingstop North Richland Hills?
Nearby services include Spa Nails and Supercuts for beauty and grooming, as well as KM Medical Accessories and Centro Medico Del Carmen for health needs.