Whataburger

4.0
2283 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
5501 RUFE SNOW DR, NORTH RICHLAND HILLS, TX
76180, United States

Hours

Reviews

4.0
2,254 reviews
5 stars
1,163
4 stars
470
3 stars
230
2 stars
143
1 star
248

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor service, particularly during late-night shifts.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, soggy, or improperly prepared items.

Positive Experiences

Some customers praised specific employees for their friendly service and highlighted enjoyable food items like taquitos and onion rings.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, including moldy ceilings and slippery floors.

Management Feedback

Mixed reviews on management, with some praising attentive managers while others criticized the lack of responsiveness and professionalism.
  • JI
    James Inayat
    Nov 14, 2025
    5.0
    good service
  • TM
    Tommy Mora
    Nov 2, 2025
    1.0
    Horrible service.Placed one simple order and then sat at the drive thru window over half an hour and still didnt get any service. No food,no response,no one came to the window to explain or attend us. The place was empty,no one else to serve but us. Yet we still never received our order. We had to go down to QT instead.
  • TC
    Tana Beth Cagle
    Oct 25, 2025
    5.0
    Excellent taquitos! Filling & tasty.
  • AA
    Alberto
    Oct 23, 2025
    1.0
    Every time I order in this location my order magically “disappears” I’ve confirmed and showed them my receipt and that I placed the order in the correct location. This place needs to do a better job when it comes to online orders.
  • LS
    Ladena Sullivan
    Oct 14, 2025
    5.0
    This Whataburger helps get people through the line faster by taking orders outside; this is much appreciated. The draw back is that every one of the outside order-takers seem to have a not so friendly attitude. However, the last time there (on a Sun) the person was a little more patient. Owner needs to reiterate that not all people know ahead of time what they want and have not yet read the items offered so oatuents is a virtue.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in North Richland Hills?

Whataburger is open 24 hours a day, 7 days a week, in North Richland Hills, TX.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery services for customer convenience.