Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in North Richland Hills, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s North Richland Hills, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,540 reviews
5 stars
510
4 stars
310
3 stars
246
2 stars
122
1 star
352
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Numerous complaints were made about the food being cold, old, or poorly prepared, leading to dissatisfaction.
Customer Service
While some staff members received praise for their friendliness, many reviews noted rude behavior and poor service from others.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, describing it as dirty and unkempt.
- AIArianna Izeppi1 day ago1.0We all ordered Baconators, and none of us had adequate levels of bacon on the burgers. Whether that's Wendy's changing their standards or the workers being lazy and giving us whatever was easiest/available is unclear, but I know that other locations have given us more than four half-slices of bacon on a burger whose main attraction is bacon. Not to mention the service was slow despite there being very few other customers, and our order was nothing intricate or complicated. Three baconators meals with fries and frostys. Very disappointed, and we won't be back.
- JGJessica GalvanJan 4, 20264.0The manager Shonda is amazing! The soft drink machine in the lobby wasn’t working and she was so helpful. 🤎
- JSJacob SmithDec 28, 20251.0How do you get a mobile order and still manage to mess it up Put everything on the burger that wasn't supposed to be there, didn't get straws with our drinks, and got a French fry left out of my order.
- BGBrandi GaddisDec 20, 20251.0WORST FAST FOOD IN NORTH RICHLAND HILLS. THEY GAVE ME OLD, COLD FRIES AND THE WRONG NUGGETS. I TOOK THEM BACK AND ASKED FOR A REFUND. THE MANAGER SAID I WOULD HAVE TO COME BACK THE NEXT DAY TO GET MY MONEY BECAUSE ONLY THE GM COULD DO A REFUND. HORRIBLE CUSTOMER SERVICE!! I WILL NOT COME BACK HERE!!
- SYSierra YettDec 11, 20255.0Exceptional customer service! I had so much fun at the drive thru. Everyone was so kind, helpful, and in a happy mood. The whole staff made me feel good and made me laugh. Had to wait a little bit on the food, but honestly I didn’t mind the wait. I’m a mom who just got off of work and the break was kind of nice. They made up for having to wait by giving out 5 star service. And the food? Delicious! Definitely coming back here again
Frequently Asked Questions About Wendy's
Is Rufe Snow Dr Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's drive-thru at 5161 Rufe Snow Dr, North Richland Hills?
The drive-thru is open daily from 10:00 AM to 1:00 AM.
Is this Wendy's location currently open?
Yes, Wendy's at 5161 Rufe Snow Dr is open and serving customers.
Does this Wendy's location offer delivery and takeout services?
Yes, Wendy's offers delivery and takeout options at this location.
Can I order breakfast at this Wendy's?
Yes, breakfast is served here. You can order combos, sandwiches, coffee, and sides through the app or website.
What payment methods are accepted at Wendy's on Rufe Snow Dr?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find menu information and pricing for this Wendy's?
Menu items and pricing can be viewed via the Wendy's website or mobile app after selecting this location.
How can I provide feedback or contact this Wendy's location directly?
You can call (817) 485-9182 or use the customer care live chat via Wendy's contact page online.
Are there other fast food restaurants near Wendy's at 5161 Rufe Snow Dr?
Yes, nearby fast food options include Taco Bueno, Chick-fil-A, and another Wendy's restaurant.
What nearby places can help if I need mobile phone or computer repair?
Calltorepair Cellphones & Computers is close by for mobile and computer repair services.
What local attractions could I visit before or after dining at Wendy's?
You might enjoy visiting Catapult Adventure Park NRH for fun or The Shoppes At Crown Point for shopping, both close to Wendy's.