At Wendy’s in North Richland Hills, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s North Richland Hills, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Several customers praised individual staff members for their excellent service, while many others reported rude or unhelpful behavior from employees.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor quality of food received.
Speed of Service
Many customers expressed frustration with slow service, particularly in the drive-thru, with long wait times reported consistently.
Food Quality
Feedback indicated that food quality was often subpar, with complaints about cold, old, or improperly cooked items.
Cleanliness
Some customers noted that the restaurant was clean, while others reported unsanitary conditions and a need for better maintenance.
JM
Jennifer Mathew
Nov 7, 2025
3.0
The staff at night are A+. Everything is always great. During the day, not even close! Management is lazy and the workers are not even paying attention. There's one older gentleman who works the front counter and poor guy is disabled yet still doing the most. Get it together day shift!
BH
Brittany Harris
Nov 5, 2025
1.0
Yup, that's raw meat in my French fries container. 🤮 Safe to say I'll never come back to this location and after reading the recent reviews idk why anyone is still coming to this location.
AB
Annie Booker
Oct 31, 2025
1.0
This is the worst Wendy’s I have even been too. Service is slow. They gave me food that seemed like it came out the freezer . My sandwich did not have cheese or onions. I go back in they said oh we don’t have any cheese or onions . So you mean to tell me you just gone serve me these two burnt patties, hard fries and cold nuggets after having me wait 20 mins. Okay can I get refund ? No my manager says we aren’t allowed to refund . So you don’t have the food , took my money and won’t give it back . The store was filthy on the inside food everywhere on the floor, the stoves were dirty everything in there was dirty . They need to shut that place down. The health department needs to come and put some red tape up and I really want my $15.60 back .
ME
Marcus Estrada
Oct 30, 2025
1.0
We waited 20 minutes to get room temperature food after a long day at work with sleepy kiddos in the car who were ready to go home and have dinner. This is unacceptable. We saw a lot of people bail from the drive thru because they were sick of waiting so long. Please avoid this location and take your hard earned money elsewhere.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in North Richland Hills, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter North Richland Hills, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (817) 485-9182.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Rufe Snow Dr Wendy’s serve breakfast?
Yes, this Wendy’s location in North Richland Hills, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's drive-thru at 5161 Rufe Snow Dr, North Richland Hills?
The drive-thru is open daily from 10:00 AM to 1:00 AM.
Is this Wendy's location currently open?
Yes, Wendy's at 5161 Rufe Snow Dr is open and serving customers.
Does this Wendy's location offer delivery and takeout services?
Yes, Wendy's offers delivery and takeout options at this location.
Can I order breakfast at this Wendy's?
Yes, breakfast is served here. You can order combos, sandwiches, coffee, and sides through the app or website.
What payment methods are accepted at Wendy's on Rufe Snow Dr?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find menu information and pricing for this Wendy's?
Menu items and pricing can be viewed via the Wendy's website or mobile app after selecting this location.
How can I provide feedback or contact this Wendy's location directly?
You can call (817) 485-9182 or use the customer care live chat via Wendy's contact page online.
Are there other fast food restaurants near Wendy's at 5161 Rufe Snow Dr?
Yes, nearby fast food options include Taco Bueno, Chick-fil-A, and another Wendy's restaurant.
What nearby places can help if I need mobile phone or computer repair?
Calltorepair Cellphones & Computers is close by for mobile and computer repair services.
What local attractions could I visit before or after dining at Wendy's?
You might enjoy visiting Catapult Adventure Park NRH for fun or The Shoppes At Crown Point for shopping, both close to Wendy's.