Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in North Richland Hills, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5647 Rufe Snow Drive for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
1,210 reviews
5 stars
575
4 stars
303
3 stars
144
2 stars
61
1 star
127
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and lack of attention.
Food Quality
Several reviews mentioned declining food quality, including stale items and incorrect preparation.
Wait Times
Customers frequently complained about long wait times for orders, both in the drive-thru and at stalls.
Payment Issues
There were complaints regarding payment methods and incorrect charges, including issues with coupons and app orders.
- JWJuJu's WorldDec 14, 20252.0it is December 14th 11:26pm sat there for 15 mins four cars also pulled in and then left we thought they were closed so we drove around to leave and the lady is outside having a good conversation on the phonei need a manager to respond ASAP
- JRjeronimo ramirezNov 16, 20251.0I’ve been too plenty of Sonic’s and worked at one too. The kids or adults working here have no manners. Had to come back because they messed up my order I informed the carhop and she just rolled her eyes and gave a nasty attitude. I get it if they’re kids but still did your parents raise you with no manners. By the way the food that was messed up was a kids jr cheese burger plain just meat and cheese. How hard is it to just put meat and cheese on a bun. Anybody can do it. By the way I know how much they get paid. But just like I know how much the pay is I left to go get more money. If you don’t wanna leave that’s on you. Got back to the house and checked my food and found my burger covered in mayonnaise when I asked for mustard. I don’t understand how hard it is to do a burger job correctly. It’s really not. I did it with no help in the kitchen and never had a displeased customer. Management needs to crack down on these kids and either fire them or train them better. Just read some of the reviews on here complaining about the fries on tots. I can see it clearly they’re being reheated. Nothing is being made fresh. I guess sonic is really going down hill. Too bad it used to be a great place to get food.
- TKTopher K.Nov 15, 20253.0This might be a bit pretentious of me, and I’ve never had an issue with this place and the staff has always been friendly however, I just found out today that they don’t take tap pay on your phone, and that just seems a bit strange to me only becauseI’ve been to the most rundown businesses you can think of before and even they take tap pay on your phone. So how is it possible in 2025 that a sonic restaurant doesn’t take any kind of tap payment? Now I’m wondering if they even take debit or credit cards or do you just have to barter with them?
- CWCody WeckerNov 7, 20251.0Place can never get an order right with us. We don’t even order complicated food! Half my order was missing, the other half inedible. Quite frankly, there’s better Sonic’s around. I suggest the one in Colleyville off 26/Brown if you want edible food and your order to be correct. If I’m paying damn near $50 for 3 people, at the bare MINIMUM, I’m expecting my order to be correct.
- LLLCOct 18, 20255.0Team is always super friendly, my order is always accurate and fresh!!