McDonald's

3.2
676 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7451 Davis Blvd, North Richland Hills, TX
76180, United States

Hours

Reviews

3.2
676 reviews
5 stars
248
4 stars
92
3 stars
98
2 stars
56
1 star
182

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times.

Food Quality

Customers frequently complained about food quality, including cold items, incorrect orders, and unsanitary conditions.

Cleanliness

While some noted the restaurant was clean, others reported issues with cleanliness and food safety.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some praising efficiency while others reported long waits and incorrect orders.

Pricing Issues

Several customers expressed dissatisfaction with pricing, citing higher costs and additional charges for condiments.
  • WE
    Wayne Estep
    2 days ago
    1.0
    They have a double drive and the person who took my order only barely understood English, which made taking the order for one sandwich take forever. In the other lane, two cars were able to jump ahead of me. They proceeded to hand my order to the car ahead of me which that customer unwrapped and showed the unwrapped sandwich to the workers before sloppily placing back in the wrapper and in the bag. The worker set the bag on the counter by the window and handed the customer a new bag. As I pulled up, you could have guessed, the manager handed me the bag I've been watching get passed around. And just to verify, I opened the bag and sure enough the sloppily wrapped sandwich the other customer handled was now in my possession. Upon handing it back and asking for a refund, the manager just looked at me without reaching for the bag and asked what's wrong?" When I explained that I watched this all of this unfold she proceeded to lie and say that they threw that sandwich away and that this was a new sandwich. Absolutely disgusting. After looking at the refund receipt I realized they refunded me someone else's order for less than what I spent. They went on to argued with me about what I ordered. This whole process took about 45 mins. Do yourself a favor and go to chickfila.
  • SK
    Sorcha Kelly
    5 days ago
    1.0
    The food quality at this location has been consistently terrible for years, but now you are on the verge of poisoning people. Sometimes I have no choice but to stop here and get my dinner on my way home from working a fourteen hour day— I am too dead on my feet to stand up in my kitchen and cook. Tonight, my Big Mac was swimming in sauce that smelled and tasted absolutely rotten, as if it had spoiled past its “best by” date. I still cannot get the taste out of my mouth, it is so foul. The fries were cold and hard, like stale slices of cardboard. The milkshake was lukewarm by the time it was handed to me through the window. I got two free pies out of it, though, probably either because they 1) knew what they were about to do to me and felt guilty or 2) needed to get rid of more of their old, stale food. I will be going to sleep hungry tonight, because I didn’t get to have dinner. Why is no one doing anything about this particular location? Please, for the love of God. All you have to do is care.
  • TH
    TonJa Hess
    Nov 15, 2025
    1.0
    Ordered 2 meals and an extra burger. 1 burger was suppose to not have ketchup or mustard. They forgot the extra burger and the plain one had mustard and ketchup. Tried to call to inform and kept getting hung on. I hope mgmt sees this post. Seriously doubt they’ll do anything but still hope they see it. Thanks a lot, now I can have dinner.
  • CD
    caleb dunn
    Nov 5, 2025
    1.0
    gross.
  • ZS
    Zoe Styles
    Oct 15, 2025
    1.0
    I ordered drive through and the old lady get my order she was soo rude and disrespectful they gave me old food that is even not warm, i asked her no ice in drinks and she talked with me really rudly.0% recommend

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 7451 Davis Blvd, North Richland Hills?

McDonald's is open every day from 5:00 AM to 11:00 PM, except on Saturday and Sunday when it opens at 5:00 AM and closes at 11:00 PM as well.

During what hours is the drive-thru available at this McDonald's location?

The drive-thru is open Monday through Friday from 5:00 AM to 11:00 PM, and on weekends from 6:00 AM to 11:00 PM.