Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and unresponsive management.
Food Quality
Mixed feedback on food quality, with some customers receiving cold or undercooked items, while others praised the freshness.
Cleanliness
Several customers noted the cleanliness of the restaurant, appreciating the well-maintained environment.
Order Accuracy
Many customers reported issues with order accuracy, including missing items and incorrect orders.
Speed of Service
Customers frequently mentioned long wait times, particularly during busy hours, leading to frustration.
LL
Lynn
6 days ago
1.0
Drive thru line is always so slow even when there’s only one person in front of me and no one dining
AD
A Dawson
Jan 30, 2026
1.0
I went through the drive through and tried to order. He asked me my order and I gave it to him. No acknowledgement, was the. Just ignored. He asked again to take my order and I said I just gave you my order and he said ok and turned the speaker off so I pulled up. He said I didn’t give him my order and if I wanted anything I need to get back in line. I asked for the manager and he said he was. I asked for the store number and he said 76051. I said that doesn’t sound like the store number. He said it was and I needed to get back in line if I wanted food. It was the worst experience I’ve ever had at a McDonalds. There are too many choices I will not be back.
TB
Terris Busby
Jan 28, 2026
1.0
Poor customer service. I am a Dasher.
On January 27th,I had a customer order food and the Manager on duty refused to make it even after I showed him the order and order number because it didn't pop up on his screen.
I had the customer on the phone, I showed him the order, the order number and the address to THAT store I was sent to he was just saying no because, 10 minutes before closing they were shutting down. He could have comped it and or gave the order number to his GM or whom ever to fix their inventory. Instead, at 11 at night he left my customer stranded!
I am a chef by trade, and I take my last seating all the way to the closing time. I may preclose but if you're open to 11 I should be able to order up to 11. Plus the customer paid for his food at 10:04 so that made me more mad. The guy paid for it and I'm there to pick it up. I showed him the proof and he refused.
BAD CUSTOMER SERVICE!! N
KA
kimi ashton
Dec 31, 2025
3.0
Food is good McDonald's for sure, but I don't know why they let the manager, Rodolfo, blast his phone on full volume. We just leave and go somewhere else when he's doing that. Any other time, it's great.
L6
LOCAL GUIDE LEVEL 6
Dec 8, 2025
1.0
12-08-25 10:30AM. TODAY'S AM ASSISTANT MANAGER DOES NOT RECOGNIZE A TABLE ORDER. IT CLEARLY SHOWED 101. HE ALSO DIRECTED A WOMAN TO THE KIOSK AS HE STOOD IN FRONT OF THE REGISTER.
What are the regular operating hours of McDonald's at 8549 Davis Blvd, North Richland Hills?
McDonald's at 8549 Davis Blvd is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's location?
The drive-through is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery service is available daily from 6:00 AM to 8:30 PM (6:01 AM start on Fridays).
What delivery and pickup options are available for this McDonald's?
This location offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I order McDonald's food online for delivery?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple and Android.
What payment methods does this McDonald's accept?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location offers drive-thru service.
What nearby restaurants can I visit around McDonald's at 8549 Davis Blvd?
Nearby dining options include Crispy Cone (ice cream shop), Einstein Bros. Bagels (bagel shop), Five Guys (burger restaurant), Papa Murphy's (pizza restaurant), and Cotton Patch Cafe (American restaurant).
Are there convenient coffee shops near McDonald's for grabbing a drink before or after your meal?
Yes, Dutch Bros Coffee and Starbucks are nearby coffee shops where you can enjoy coffee, tea, and smoothies before or after visiting McDonald's.
What useful services and shops are located near this McDonald's that customers might visit?
Nearby you can find Capital One Bank for banking needs, CareNow Urgent Care for medical services, AutoZone for automotive parts, and Luxury Nails & Spa for beauty treatments.
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