Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional behavior from staff, particularly at the drive-thru and counter.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect modifications.
Food Quality
Customers expressed dissatisfaction with the food quality, noting issues such as cold or improperly cooked items.
Cleanliness
While some customers appreciated the cleanliness of the dining area and restrooms, others reported unsanitary conditions.
Management Issues
Several reviews highlighted poor management practices, including unhelpful responses to complaints and lack of accountability.
BM
brandi M
3 days ago
1.0
Multiple times I’ve gone through the drive thru for a coffee and they either forget to add my sugar, or give it to me without stirring the drink without offering a stirrer.
I’ve mentioned this before and still it happens to me in the drive thru. At least offer stir sticks to customers if you cannot stir the drink.
If employees are behind and cannot take the time to add sugar or stir the drinks please make sure to tell your staff to hand out sugar packs and stir sticks to customers to get the drink correctly that we are paying for.
GL
Gabrielle Lespron
5 days ago
2.0
They give you a number so they can bring the food out to you but they never brought it out i had to go ask for it after I saw they brought the other customers theirs. Plus the kids playground smelled like an animal barn very weird smell and they do not allow you to get your own drinks you have to ask them for any thing you need each time, very inconvenient!
KB
Kyle Baker
6 days ago
2.0
Lunch and the burgers were small other McDonald's have regular half inch patties these were miniscule comparatively
JI
James Inayat
Nov 14, 2025
5.0
it's has fast service and great staff. Does get grounded right after school is out but other then that it's good.
AS
Audrey Seifert
Nov 5, 2025
1.0
This is hands-down the WORST location. Wouldn’t help me with a birthday purchase months back and now my husband was just burned. Our order was completely wrong this past weekend. We spoke to a manager that helped us over the phone after we told her the receipt number. She said to come in and she would take care of our next meal. Fast forward to today, that same lady told us we couldn’t get food on the house and that we still needed to present her with a receipt. Really rude and not friendly. We will be taking our business somewhere else permanently.
What are McDonald's North Richland Hills regular operating hours?
McDonald's North Richland Hills location is open 24 hours a day, 7 days a week.
Is McDonald's North Richland Hills open for delivery service all day?
Yes, the delivery service is available 24/7 every day at this McDonald's location.
Does McDonald's North Richland Hills have a drive-thru and what are its hours?
Yes, McDonald's North Richland Hills has a drive-thru open 24 hours daily.
What types of payment are accepted at McDonald's North Richland Hills?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does McDonald's North Richland Hills offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Does McDonald's North Richland Hills offer curbside pickup and no-contact delivery?
Yes, they provide curbside pickup, same-day delivery, and no-contact delivery options.
Where can I order food online from McDonald's North Richland Hills?
You can order online through their delivery URL or using the McDonald's app available on iOS and Android.
What nearby restaurants can I visit along with McDonald's in North Richland Hills?
Nearby restaurants include Stop-N-Go Gyros, In-N-Out Gyros, Frijoles Cafe Cantina, Hunan Wok, Chipotle Mexican Grill, MOD Pizza, Rita Restaurant, Don Pablo’s, Chick-fil-A, and Jason’s Deli, offering a variety of cuisines from Greek to Tex-Mex to Asian.
What nearby coffee shops are close to McDonald's North Richland Hills for a coffee break?
Nearby coffee shops include Starbucks, Black Rifle Coffee Company, and BRCC North Richland Hills, ideal spots for coffee or smoothies before or after your meal.
Are there any nearby services close to McDonald's North Richland Hills that customers might find useful?
Yes, nearby services include Chevron Station North Richland Hills for fuel, Pep Boys for automotive needs, Staples for office supplies, and Spine Spot for chiropractic care.