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McDonald's

3.7
(2850 reviews)

Business Details

(817) 281-8888
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5140 Rufe Snow, North Richland Hills, TX
76118, United States

Hours

Reviews

3.7
2,850 reviews
5 stars
1,176
4 stars
599
3 stars
464
2 stars
180
1 star
431

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, incorrect, or poorly prepared items.

Cleanliness

Several reviews praised the cleanliness of the dining area and restrooms, indicating a positive aspect of the location.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, with many customers noting missing items or incorrect orders.
  • DB
    David Bohling
    2 days ago
    2.0
    The quality has gone down over the years. There is usually something wrong or forgotten in the order. Some employees don't seem to like the job or providing service..
  • CJ
    Colby Jack
    Feb 17, 2026
    5.0
    I had a really good experience at McDonald’s. My order was prepared quickly, and everything came out hot and fresh. The fries were perfectly salted and crispy, and my burger was made exactly how I requested it. The staff was friendly and efficient, even during a busy rush, and they made sure my order was accurate before handing it to me. The dining area was clean and well maintained, which always makes a difference. Overall, it was a smooth and enjoyable visit with great service and consistent quality. I’ll definitely be back again.
  • RA
    Roberto Auceda
    Feb 13, 2026
    5.0
    Come here at this location this is my favorite spot to come, outstandingly good service I dine in and two kind worker served me both fernando and Ricardo and better yet the food was up to my liking ( i will return again) 🙌🏽
  • NC
    Nancy Carpenter
    Feb 11, 2026
    4.0
    The manager is a little rude but other than that, no issues with this place.
  • MA
    Marcus Agbulos
    Feb 3, 2026
    1.0
    Handed me a ice cream sundae open and it spilled all over my car and me I will not be coming back

Frequently Asked Questions About McDonald's

What are McDonald's North Richland Hills regular operating hours?

McDonald's North Richland Hills location is open 24 hours a day, 7 days a week.

Is McDonald's North Richland Hills open for delivery service all day?

Yes, the delivery service is available 24/7 every day at this McDonald's location.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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