McDonald's

3.7
2836 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5140 Rufe Snow, North Richland Hills, TX
76118, United States

Hours

Reviews

3.7
2,836 reviews
5 stars
1,166
4 stars
598
3 stars
463
2 stars
180
1 star
429

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect modifications.

Cleanliness

Some customers appreciated the cleanliness of the dining area and play area, while others noted unsanitary conditions.

Food Quality

Mixed feedback on food quality, with some customers enjoying fresh meals while others received cold or poorly prepared food.

Management Issues

Several reviews highlighted unprofessional behavior from management, including rudeness and lack of assistance.
  • CC
    Cynthia Cantelmi
    6 days ago
    4.0
    Decent. Nothing bad but nothing great to say. As great as most McDonald's are.
  • JD
    Jose Dominguez
    Dec 31, 2025
    5.0
    Steak breakfast platter was very tasty and hot. I was impressed.
  • GF
    Granados Family
    Dec 31, 2025
    1.0
    What a bust so I ordered the #1 breakfast meal. Tell me why I got this..... no hash browns neither. This location is a joke, takes too long. Bad customer service and always getting orders wrong. Something needs to be done.
  • AM
    Adrianne Moore
    Dec 31, 2025
    2.0
    I dined in and was disappointed because my fries were cold. Even though the server smiled she still just threw my bag on the counter to me
  • LO
    Luis Ortiz
    Dec 19, 2025
    5.0
    Took the family event and Marco the young man working the drive thru was awesome great kid awesome worker thanks Marco

Frequently Asked Questions About McDonald's

What are McDonald's North Richland Hills regular operating hours?

McDonald's North Richland Hills location is open 24 hours a day, 7 days a week.

Is McDonald's North Richland Hills open for delivery service all day?

Yes, the delivery service is available 24/7 every day at this McDonald's location.