Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve North Richland Hills, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including rude staff, slow response times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, including stale items, incorrect orders, and unsatisfactory taste.
Staff Friendliness
While some customers praised individual staff members for their friendliness, overall impressions of staff demeanor were often negative, with reports of impersonal and unwelcoming attitudes.
Operational Issues
The location often faced operational challenges, such as being out of stock on popular items and long wait times, leading to customer frustration.
AB
angela bleibtrey
Jan 1, 2026
1.0
TLDR; lady at the window as mean. The coffee my husband got tasted like chemicals and made him sick to the point of throwing up. Our food also tasted off. Don’t get food or drinks here!
Went to get doughnuts and coffee for a new years treat.
The person in the drive though wasn’t very kind during the ordering process and when we got to the window - our order was wrong. She explained to us condescendingly that we actually ordered our drinks wrong. (We didn’t)
We shook it off cause what ever people are grumpy in the morning but yay we got our treat! That was our assumption anyway. My husband mentioned his coffee tasted off (and didn’t drink any more) not ten minutes later - stomach cramps, gas and when we finally got home vomiting.
I didn’t get sick however; my bagel tasted like how a dirty refrigerator smells.
For how much we paid for all of our food and for how poorly we were treated at the drive up and now tummy troubles this was not a great way to start out the year :/ Dunkin please double check your equipment something either wasn’t properly rinsed or some of your milks may be expired.
DM
danish m
Dec 9, 2025
5.0
This is the coffee shop I visit the most. Quick and friendly service, even when they are busy. The parking lot and drive through can be a bit tricky to maneuver. Make sure and download app for best deals.
RW
Renee Williams
Nov 15, 2025
5.0
It was fast and good!
KF
Kelly Fullen
Nov 14, 2025
1.0
We went to pick up a mobile order ( just pick it up) two employees DID NOT EVEN acknowledge our presence, (Yes, they were a little busy)only two employees preparing orders, NO "Welcome to Dunkin Donuts, NOTHING!!! When they did get my order bagged up, I left and found out when I finally opened the bag (it was sealed up like a bank vault) I noticed one drink was missing.WILL NEVER GO BACK TO THIS LOCATION. We have had this happen several times, thought we would give them a second chance since the turnover is high. That didn't work out. Hurst location is 10x better
JP
Jayla P
Oct 10, 2025
1.0
Extremely slow … only 2 cars in line but waited 15 min for a doughnut
What are the operating hours for Dunkin' in North Richland Hills?
Dunkin' in North Richland Hills is open daily from 5:00 AM to 8:00 PM, except Wednesday when it closes at 4:30 PM for delivery and 8:00 PM for in-store service.
Does Dunkin' offer delivery and curbside pickup services?
Dunkin' offers both delivery and curbside pickup services for customer convenience.
What special holiday drinks are available at Dunkin'?
During the holiday season, Dunkin' offers special drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and the Berry Sangria Refresher.
Can I order ahead using a mobile app at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available for both iOS and Android for a fast grab-and-go experience.
Does Dunkin' in North Richland Hills have a drive-thru?
Yes, this Dunkin' location features a drive-thru service for convenient ordering on the go.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch, making it suitable for various meal times throughout the day.
What nearby places can I visit along with Dunkin' in North Richland Hills?
Nearby, you can visit Crumbl - North Richland Hills for desserts, Bazooka Charlie's Barber Co. for grooming, and sushi lovers can try Tokyo Sushi.
Are there other coffee shops near Dunkin' in North Richland Hills?
Yes, Starbucks locations are nearby for additional coffee and bakery options.
What automotive services are located near Dunkin'?
Valvoline Instant Oil Change and Automotive Service Association are nearby for vehicle maintenance needs.
Does Dunkin' offer free Wi-Fi and accept credit/debit cards?
Yes, Dunkin' provides free Wi-Fi and accepts both credit and debit card payments for your convenience.