Dunkin'

3.3
160 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Richland Hills, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8183 Precinct Line Rd, North Richland Hills, TX
76182, United States

Hours

Reviews

3.3
160 reviews
5 stars
67
4 stars
18
3 stars
14
2 stars
13
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, slow response times, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, including stale items, incorrect orders, and unsatisfactory taste.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall impressions of staff demeanor were often negative, with reports of impersonal and unwelcoming attitudes.

Operational Issues

The location often faced operational challenges, such as being out of stock on popular items and long wait times, leading to customer frustration.
  • AB
    angela bleibtrey
    Jan 1, 2026
    1.0
    TLDR; lady at the window as mean. The coffee my husband got tasted like chemicals and made him sick to the point of throwing up. Our food also tasted off. Don’t get food or drinks here! Went to get doughnuts and coffee for a new years treat. The person in the drive though wasn’t very kind during the ordering process and when we got to the window - our order was wrong. She explained to us condescendingly that we actually ordered our drinks wrong. (We didn’t) We shook it off cause what ever people are grumpy in the morning but yay we got our treat! That was our assumption anyway. My husband mentioned his coffee tasted off (and didn’t drink any more) not ten minutes later - stomach cramps, gas and when we finally got home vomiting. I didn’t get sick however; my bagel tasted like how a dirty refrigerator smells. For how much we paid for all of our food and for how poorly we were treated at the drive up and now tummy troubles this was not a great way to start out the year :/ Dunkin please double check your equipment something either wasn’t properly rinsed or some of your milks may be expired.
  • DM
    danish m
    Dec 9, 2025
    5.0
    This is the coffee shop I visit the most. Quick and friendly service, even when they are busy. The parking lot and drive through can be a bit tricky to maneuver. Make sure and download app for best deals.
  • RW
    Renee Williams
    Nov 15, 2025
    5.0
    It was fast and good!
  • KF
    Kelly Fullen
    Nov 14, 2025
    1.0
    We went to pick up a mobile order ( just pick it up) two employees DID NOT EVEN acknowledge our presence, (Yes, they were a little busy)only two employees preparing orders, NO "Welcome to Dunkin Donuts, NOTHING!!! When they did get my order bagged up, I left and found out when I finally opened the bag (it was sealed up like a bank vault) I noticed one drink was missing.WILL NEVER GO BACK TO THIS LOCATION. We have had this happen several times, thought we would give them a second chance since the turnover is high. That didn't work out. Hurst location is 10x better
  • JP
    Jayla P
    Oct 10, 2025
    1.0
    Extremely slow … only 2 cars in line but waited 15 min for a doughnut

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in North Richland Hills?

Dunkin' in North Richland Hills is open daily from 5:00 AM to 8:00 PM, except Wednesday when it closes at 4:30 PM for delivery and 8:00 PM for in-store service.

Does Dunkin' offer delivery and curbside pickup services?

Dunkin' offers both delivery and curbside pickup services for customer convenience.