Dunkin'

3.3
157 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Richland Hills, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8183 Precinct Line Rd, North Richland Hills, TX
76182, United States

Hours

Reviews

3.3
157 reviews
5 stars
65
4 stars
18
3 stars
14
2 stars
13
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during busy times, with long wait times in both drive-thru and in-store.

Staff Friendliness

While some reviews praised the friendliness of individual staff members, many noted a lack of overall hospitality and engagement from employees.

Order Accuracy

Numerous complaints were made about incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Food Quality

Several customers expressed disappointment with the quality of food items, including stale donuts and poorly prepared breakfast items.

Cleanliness

The location was generally noted as clean and well-maintained, which was a positive aspect highlighted by multiple customers.
  • RW
    Renee Williams
    Nov 15, 2025
    5.0
    It was fast and good!
  • KF
    Kelly Fullen
    Nov 14, 2025
    1.0
    We went to pick up a mobile order ( just pick it up) two employees DID NOT EVEN acknowledge our presence, (Yes, they were a little busy)only two employees preparing orders, NO "Welcome to Dunkin Donuts, NOTHING!!! When they did get my order bagged up, I left and found out when I finally opened the bag (it was sealed up like a bank vault) I noticed one drink was missing.WILL NEVER GO BACK TO THIS LOCATION. We have had this happen several times, thought we would give them a second chance since the turnover is high. That didn't work out. Hurst location is 10x better
  • JP
    Jayla P
    Oct 10, 2025
    1.0
    Extremely slow … only 2 cars in line but waited 15 min for a doughnut
  • EL
    Emily L
    Oct 3, 2025
    5.0
    They were so nice and helpful us make a decision on the refreshers and donuts. Even though their drive through was busy they still took the time to help us inside. The donut fresh and plenty of cream in it and the food hot and as good as it can be for what they have to work with.
  • NB
    Nelly B
    Sep 26, 2025
    1.0
    Management are incompetent and very argumentative.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in North Richland Hills?

Dunkin' in North Richland Hills is open daily from 5:00 AM to 8:00 PM, except Wednesday when it closes at 4:30 PM for delivery and 8:00 PM for in-store service.

Does Dunkin' offer delivery and curbside pickup services?

Dunkin' offers both delivery and curbside pickup services for customer convenience.