Brand Certified
Chipotle Mexican Grill
3.8(743 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
9127 Grapevine Hwy, North Richland Hills, TX
76180, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(817) 428-9770
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/tx/north-richland-hills/9127-grapevine-hwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=424
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle North Richland Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Chipotle Mexican Grill
9127 Grapevine Hwy, North Richland Hills, TX
76180, United States
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.8
743 reviews
5 stars
371
4 stars
151
3 stars
67
2 stars
37
1 star
117
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food being cold, poorly cooked, or lacking flavor, with some experiencing food poisoning.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of communication.
Cleanliness
The location was frequently described as dirty, with unclean tables and food preparation areas, leading to customer discomfort.
Portion Sizes
Several customers noted that portion sizes were smaller than expected, leading to dissatisfaction with value for money.
- LLLetty2 days ago1.0I recently visited this location and unfortunately my experience was simply disappointing. The portion sizes were noticeably small, it honestly felt like every bean, piece of chicken, and bit of lettuce was being carefully counted. The picture basically speaks for itself.
- LRLavonda Rose3 days ago3.0I'm funny about meat; if I get gristle or fat - I'm done, so not the place for me with meat! I enjoy their vegetarian bowl or burrito though
- KLKemmie Luv5 days ago1.0Purchased 3 bowls today before we got on the road and was taken back that our food was super cold! The chicken wasn’t cold due to the cold toppings that was added but cold like the chicken was cooked the day before and stored in the refrigerator and served straight out of the fridge the next day. I’ve never had cold chicken in my bowl. Not only was this a waste of money but when did chipotle start serving cold day old chicken????
- SJShadon JacksonFeb 16, 20261.0Training really needs to be looked at, all these kids working there and they just slop together my order then put tacos in a burrito bowl?!?! No common sense. Never coming back to this one.
- NRNischal RokkaFeb 3, 20261.0This is the worst branch of chipotle I have been. Every now and then I provide them chance but they never seem to change, the service they serve, the quantity of food and even I don't understand why they are expensive than other branches when the order is same !!! Always a terrible experience, maybe its the management team here, so many employees changed but nothing changed. Good luck.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in North Richland Hills offer?
Chipotle Mexican Grill offers fast-casual Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours for Chipotle Mexican Grill in North Richland Hills?
The restaurant is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in North Richland Hills?
It is located at 9127 Grapevine Hwy, Ste 100, near Kroger grocery store and Kroger gas station in North Richland Hills, TX 76180.
Does this Chipotle location offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle online for this location?
Yes, you can order online via their official website or Chipotle app.
How can I contact Chipotle Mexican Grill in North Richland Hills?
You can reach them by phone at +1 817-428-9770 or email at tx.0424.nrichland@chipotle.com.
Does Chipotle North Richland Hills have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
What nearby places can I visit before or after dining at Chipotle?
Nearby places include Bubble Chews for bubble tea, Luxury Nail Spa for beauty services, and A Wok That Rocks for Asian cuisine.
Are there options for getting a coffee or smoothie near Chipotle North Richland Hills?
Yes, you can visit Nepa Tea or Roots Coffeehouse nearby for bubble tea, smoothies, or coffee.
Is there a place to refuel or grab convenience items near Chipotle?
The Kroger Fuel Center nearby offers gas, convenience store items, and coffee, making it convenient for a quick stop.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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