Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Rufe Snow is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Chipotle Mexican Grill
5100 Rufe Snow Dr, North Richland Hills, TX
76180, United States
Hours
Reviews
3.9
1,077 reviews
5 stars
581
4 stars
190
3 stars
107
2 stars
59
1 star
140
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms, with reports of dirty tables and floors.
Food Quality
Customers frequently complained about food quality issues, including undercooked rice and beans, burnt chicken, and stale chips.
Service Issues
Numerous reviews mentioned poor customer service, including rude staff, incorrect orders, and a lack of assistance with issues.
Portion Sizes
Many customers expressed dissatisfaction with the portion sizes, stating they were smaller than expected and inconsistent.
Overall Experience
Overall, the location received mixed feedback, with some praising the food and service while many others reported negative experiences.
- CWChristi Walters4 days ago1.0They left off the meat. I ordered a pick-up order for my grandson and I and when I got home with our food, both orders were missing the meat. I have had issues with this location before. I was told to come back the next day for a refund and the manager that was there and the staff were extremely rude. The never even apologized for screwing up the order.
- LCLisa CoronadoNov 14, 20251.0I asked for white plan rice and the employee said we don't have plan rice i also asked for a large order of chips n queso he also said we're out of chips. They charged me 25 dollars n I wasn't happy with the customer service. I'll be calling the store manager in the morning
- NTNate TaylorNov 5, 20254.0Overall a a really good Chipotle, it was clean and the employees were all attentive to any needs I had. Wasn't too loud and plenty of seating
- SHShannon HamiltonOct 31, 20251.0The place was dirty. And the food was dried out.
- PRPedro RodriguezOct 28, 20251.0The chicken was burnt and rice was raw .I'm so disappointed at Chipotle. I'm thinking about not going to this location anymore 😕.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Rufe Snow specialize in?
Chipotle Mexican Grill specializes in customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours for the Chipotle Mexican Grill at 5100 Rufe Snow Dr?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, it offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in North Richland Hills?
It is located at 5100 Rufe Snow Dr, North Richland Hills, TX 76180, next to Pep Boys.
How can I order food from Chipotle Mexican Grill online?
You can order online through their website or mobile app using the Chipotle app or at https://order.chipotle.com/.
Does Chipotle Rufe Snow follow any special food sourcing principles?
Yes, it emphasizes "Food with Integrity" by sourcing ingredients from farms that practice humane and sustainable methods without artificial colors, flavors, or preservatives.
How can I contact the Chipotle Mexican Grill at Rufe Snow by email or phone?
You can email them at tx.2242.RufeSnow@chipotle.com or call +1 817-581-3778.
Are there any gas stations near Chipotle Mexican Grill at Rufe Snow?
Yes, Chevron Station North Richland Hills is nearby, which can be convenient if you're refueling before or after visiting Chipotle.
What other dining options are near Chipotle Mexican Grill at 5100 Rufe Snow Dr?
Nearby restaurants include McDonald's, Stop-N-Go Gyros, Rita Restaurant, MOD Pizza, Don Pablo's, and Chick-fil-A, offering a variety of cuisines to explore before or after your meal at Chipotle.
What automotive services can I find near Chipotle Mexican Grill at Rufe Snow?
Nearby automotive services include Pep Boys for tire and repairs, Mannu Auto Glass, AutoZone Auto Parts, and Chevron Station for gas and maintenance needs.