Arby's

3.6
878 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7640 Grapevine Hwy, North Richland Hills, TX
76180, United States

Hours

Reviews

3.6
878 reviews
5 stars
365
4 stars
190
3 stars
115
2 stars
62
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned cold food, stale bread, and incorrect items being served, leading to dissatisfaction.

Cleanliness

Multiple customers noted unsanitary conditions, including sticky floors and unclean dining areas.

Positive Experiences

Despite the negative feedback, some customers praised friendly service and enjoyed their meals, indicating that experiences can vary.
  • CB
    Craig Bevil
    Dec 31, 2025
    4.0
    It's "roast beef"... What do you expect. It's not a steak house, it's fast food. It's pretty good for what it is, but don't expect filet mignon from a fast food joint
  • KS
    Kristina Shade
    Dec 31, 2025
    1.0
    I haven’t eaten at Arby’s in years and now I remember why. I ordered the most basic thing on the menu, a classic Arby’s sandwich with a Coke and fries. What did I get? I got an Arby’s roast beef sandwich with melted cheese on some weird bun! And the fries weren’t even really fries! I got like 3 fries and the rest were just hard crunchy pieces 😠 maybe in another three years I’ll try again 😡
  • SK
    Sally Kempff
    Dec 18, 2025
    3.0
    Food was great. Service was not friendly.
  • BJ
    Brandi Jean
    Dec 6, 2025
    1.0
    If I could give zero stars I would! Last night me and my husband ate here and the manager was absolutely rude! Looked like she hates her job and hated the fact of people eating in the lobby! We were leaving so I went to refill my drink she looks at me with disgust and goes there ain’t nothing in there.. I was like oh ok.. I asked what time they closed she said 10 it had just turned 9! She needs to do better or find another job!!!!!
  • DR
    Dayna Ratliff
    Nov 21, 2025
    1.0
    Ordered food online 45 min in advance and they cancelled my order 5 minutes before my pickup time. I tried to call and the line was busy for 15 minutes...won't order there again.