Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers reported inconsistent food quality, with issues such as cold items, stale bread, and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and untrained employees.
Cleanliness
Several customers noted cleanliness issues, including sticky floors and unsanitary conditions.
Positive Experiences
Despite the negatives, some customers praised friendly staff and good food experiences, particularly with specific menu items.
CB
Craig Bevil
Dec 31, 2025
4.0
It's "roast beef"... What do you expect. It's not a steak house, it's fast food.
It's pretty good for what it is, but don't expect filet mignon from a fast food joint
KS
Kristina Shade
Dec 31, 2025
1.0
I haven’t eaten at Arby’s in years and now I remember why. I ordered the most basic thing on the menu, a classic Arby’s sandwich with a Coke and fries. What did I get? I got an Arby’s roast beef sandwich with melted cheese on some weird bun! And the fries weren’t even really fries! I got like 3 fries and the rest were just hard crunchy pieces 😠 maybe in another three years I’ll try again 😡
SK
Sally Kempff
Dec 18, 2025
3.0
Food was great. Service was not friendly.
CW
Christopher Welc
Dec 14, 2025
5.0
✔️
BJ
Brandi Jean
Dec 6, 2025
1.0
If I could give zero stars I would! Last night me and my husband ate here and the manager was absolutely rude! Looked like she hates her job and hated the fact of people eating in the lobby! We were leaving so I went to refill my drink she looks at me with disgust and goes there ain’t nothing in there.. I was like oh ok.. I asked what time they closed she said 10 it had just turned 9! She needs to do better or find another job!!!!!
This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: