Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in North Lake, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 13211 Raceway Drive for the ultimate SONIC experience!
Location
Hours
Reviews
3.0
800 reviews
5 stars
245
4 stars
139
3 stars
93
2 stars
50
1 star
273
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes for simple orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Many customers complained about the quality of food, citing it as cold, overcooked, or unappetizing.
Staff Attitude
Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative dining experience.
Management Issues
Frequent mentions of poor management and understaffing, with calls for better leadership and training.
- JDJarrett DeanJan 1, 20261.0Waited at the drive thru speaker for a whole minute and no greeting or reply to us. We drove to the window and the lady kinda hid from us and we waited a minute for her to come to the window. We tried to order a single dragon fruit slush. She told us we needed to go drive back around to the speaker (which is broken and barely works!!!!) we just left they clearly don’t want our business and the service and attitude turned us off
- AEAimsley EvansDec 14, 20251.0this sonic is terrible i swear the world could end and id still be here waiting for my coney dog everytime i come here i wait 45 mins just for a few pieces of food while the workers twiddle dee and twiddle dum play around instead of actually doing there job. it is a disgrace and ruins all other sonic’s for me. not to mention the peices of hair found in food.
- GBGeoffrey BaldwinDec 14, 20251.0Would absolutely not recommend this location. Each time it gets worse. Should not take 47 minutes to fulfill an order at a “fast food restaurant”!
- RFRichard FitzpatrickNov 21, 20251.0This location is notoriously slow but today they went above and beyond. I waited 12 minutes for a Coney dog, they guy behind me left after waiting so long, I would have done the same had I not already paid and no one came back to the window after I paid. The workers all seemed like it was funny and couldn't care less. After getting back to my office and beginning to eat my food it was horrible, not sure why it took so long I'm assuming it was frozen and this unprofessional staff was unprepared for the lunch rush. There was only one vehicle in front of me when I ordered. I have been patronizing this location for 3 years, I work directly across the street but I will not be going back again.
- CDChad DotsonNov 19, 20251.0Sat at an order board for 5 minutes, no answer just a flashing red button. After 5 minutes decided to try the drive through, once at the order box sat there for 2 minutes with no answer. I guess the hardest part of a restaurant is having someone take an order. Who knew?