Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers frequently reported extremely slow service, with wait times often exceeding 20-30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food.
Employee Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.
Food Quality
While some customers praised the food, others reported issues with temperature and preparation quality.
Cleanliness
Several reviews mentioned unsanitary conditions, including sightings of pests and dirty facilities.
MG
Mark Gonzalez
Nov 13, 2025
5.0
The hash browns were fire!
Fire: Amazing
Im impressed how they make good hash browns!
LM
Lianett Molina
Oct 28, 2025
5.0
La verdad me gusta mucho..las alberguesas mas naturales q me he comido
HM
Henry Miller
Oct 19, 2025
4.0
Drive thru busy BUT worth the wait
VH
Veronica Herrera
Oct 13, 2025
1.0
The older lady at the front “Marisol” is very unkind. Seemed annoyed that we were there. She was rude, and very unwelcoming. She claimed she couldn’t find our order, and it took forever to get our food. I hope she’s not a manager with that horrendous attitude she has. Marisol, let’s do better!
LG
Lee G
Oct 9, 2025
2.0
Employees are always friendly but this has to be the slowest burger stand on planet earth. 45 minutes for a Jr cheese burger 🤦♂️ my goodness. Its close to home so I stop by every once in a while but I’m always regret it. They must be under staffed please send help??
What services does Whataburger offer for pickup and delivery?
Whataburger offers in-store pickup, curbside pickup, and delivery services.
Where is Whataburger located in New Caney, TX?
Whataburger is located at 12083 N Grand Pkwy E, New Caney, TX 77357, United States.
What are the operating hours of Whataburger in New Caney?
Whataburger is open 24 hours a day, 7 days a week, but holiday hours might differ.
Does Whataburger serve breakfast and late-night food?
Yes, Whataburger serves breakfast, lunch, dinner, and also offers late-night food.
Is Whataburger family-friendly and accessible?
Yes, Whataburger welcomes children, has a children's menu, provides high chairs, and is wheelchair accessible with seating, restrooms, and parking.
What payment methods are accepted at Whataburger?
Whataburger accepts debit cards, credit cards, and mobile NFC payments, and does not require cash only payments.
Does Whataburger have a website or social media presence?
Yes, Whataburger has a website at whataburger.com, a Facebook page (facebook.com/whataburger/), an Instagram handle (@Whataburger), and a Twitter handle (@Whataburger).
What nearby places can I visit before or after dining at Whataburger?
Nearby places include Grab N Go Tacos for Tex-Mex food, Crumbl Cookies for desserts, and Schlotzsky's sandwich shop. You can enjoy a variety of dining options before or after your visit.
Are there nearby stores for mobile phones near Whataburger?
Yes, near Whataburger you can find the AT&T Store, T-Mobile, and a T-Mobile Authorized Retailer for mobile phone needs and accessories.
What health and medical facilities are close to Whataburger in New Caney?
Nearby health facilities include Express Family Clinic-New Caney, CE Eye Care, New Caney Smiles Dentistry, and Stanton Optical for medical, dental, and optometry services.