Whataburger

4.1
2373 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
12083 N GRAND PKWY E, NEW CANEY, TX
77357, United States

Hours

Reviews

4.0
2,352 reviews
5 stars
1,359
4 stars
421
3 stars
188
2 stars
98
1 star
286

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during peak hours, with long wait times for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, both in the drive-thru and curbside pickup.

Food Quality

While some customers praised the food as delicious and fresh, others noted inconsistencies in temperature and preparation.

Customer Service

Feedback on staff behavior was mixed; some employees received praise for their friendliness, while others were criticized for rudeness and poor service.
  • KW
    Kaleb White
    4 days ago
    1.0
    trash. i ordered jalapeños on my burger paid for them and didnt get them and i was charged wrong for my shake also demand refund cmon bro
  • AH
    aaron hinman
    Dec 30, 2025
    3.0
    Small building with a small shared parking lot. There is a drive thru. Service is good but always busy. It's a regular coffee house with quick bites and breakfast options
  • VH
    V_l H
    Dec 21, 2025
    2.0
    Came in for just four gravies instead of having to wait in the drive thru line and multiple workers said that they were getting them ready and after asking two employees and multiple look at me in the eye, Knowing what I asked for, I finally asked Brian and he made it happen. Thank you Brian... you're the only reason it's not one star!!!
  • JC
    Jose Castillo
    Dec 19, 2025
    1.0
    Got our order completely wrong after waiting in the drive trough for an hour.
  • JB
    jackie byford
    Dec 16, 2025
    5.0
    They didn't seem to be busy, but it took over 5 minutes to get the #24. I was the first in line at drive thru around 7am.

Frequently Asked Questions About Whataburger

What services does Whataburger offer for pickup and delivery?

Whataburger offers in-store pickup, curbside pickup, and delivery services.

Where is Whataburger located in New Caney, TX?

Whataburger is located at 12083 N Grand Pkwy E, New Caney, TX 77357, United States.