Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers frequently reported slow service, especially during peak hours, with long wait times for orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, both in the drive-thru and curbside pickup.
Food Quality
While some customers praised the food as delicious and fresh, others noted inconsistencies in temperature and preparation.
Customer Service
Feedback on staff behavior was mixed; some employees received praise for their friendliness, while others were criticized for rudeness and poor service.
KW
Kaleb White
4 days ago
1.0
trash. i ordered jalapeños on my burger paid for them and didnt get them and i was charged wrong for my shake also demand refund cmon bro
AH
aaron hinman
Dec 30, 2025
3.0
Small building with a small shared parking lot. There is a drive thru. Service is good but always busy. It's a regular coffee house with quick bites and breakfast options
VH
V_l H
Dec 21, 2025
2.0
Came in for just four gravies instead of having to wait in the drive thru line and multiple workers said that they were getting them ready and after asking two employees and multiple look at me in the eye, Knowing what I asked for, I finally asked Brian and he made it happen. Thank you Brian... you're the only reason it's not one star!!!
JC
Jose Castillo
Dec 19, 2025
1.0
Got our order completely wrong after waiting in the drive trough for an hour.
JB
jackie byford
Dec 16, 2025
5.0
They didn't seem to be busy, but it took over 5 minutes to get the #24. I was the first in line at drive thru around 7am.
What services does Whataburger offer for pickup and delivery?
Whataburger offers in-store pickup, curbside pickup, and delivery services.
Where is Whataburger located in New Caney, TX?
Whataburger is located at 12083 N Grand Pkwy E, New Caney, TX 77357, United States.
What are the operating hours of Whataburger in New Caney?
Whataburger is open 24 hours a day, 7 days a week, but holiday hours might differ.
Does Whataburger serve breakfast and late-night food?
Yes, Whataburger serves breakfast, lunch, dinner, and also offers late-night food.
Is Whataburger family-friendly and accessible?
Yes, Whataburger welcomes children, has a children's menu, provides high chairs, and is wheelchair accessible with seating, restrooms, and parking.
What payment methods are accepted at Whataburger?
Whataburger accepts debit cards, credit cards, and mobile NFC payments, and does not require cash only payments.
Does Whataburger have a website or social media presence?
Yes, Whataburger has a website at whataburger.com, a Facebook page (facebook.com/whataburger/), an Instagram handle (@Whataburger), and a Twitter handle (@Whataburger).
What nearby places can I visit before or after dining at Whataburger?
Nearby places include Grab N Go Tacos for Tex-Mex food, Crumbl Cookies for desserts, and Schlotzsky's sandwich shop. You can enjoy a variety of dining options before or after your visit.
Are there nearby stores for mobile phones near Whataburger?
Yes, near Whataburger you can find the AT&T Store, T-Mobile, and a T-Mobile Authorized Retailer for mobile phone needs and accessories.
What health and medical facilities are close to Whataburger in New Caney?
Nearby health facilities include Express Family Clinic-New Caney, CE Eye Care, New Caney Smiles Dentistry, and Stanton Optical for medical, dental, and optometry services.