Whataburger

4.1
2347 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
12083 N GRAND PKWY E, NEW CANEY, TX
77357, United States

Hours

Reviews

4.0
2,326 reviews
5 stars
1,343
4 stars
417
3 stars
187
2 stars
96
1 star
283

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with wait times often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food.

Employee Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.

Food Quality

While some customers praised the food, others reported issues with temperature and preparation quality.

Cleanliness

Several reviews mentioned unsanitary conditions, including sightings of pests and dirty facilities.
  • MG
    Mark Gonzalez
    Nov 13, 2025
    5.0
    The hash browns were fire! Fire: Amazing Im impressed how they make good hash browns!
  • LM
    Lianett Molina
    Oct 28, 2025
    5.0
    La verdad me gusta mucho..las alberguesas mas naturales q me he comido
  • HM
    Henry Miller
    Oct 19, 2025
    4.0
    Drive thru busy BUT worth the wait
  • VH
    Veronica Herrera
    Oct 13, 2025
    1.0
    The older lady at the front “Marisol” is very unkind. Seemed annoyed that we were there. She was rude, and very unwelcoming. She claimed she couldn’t find our order, and it took forever to get our food. I hope she’s not a manager with that horrendous attitude she has. Marisol, let’s do better!
  • LG
    Lee G
    Oct 9, 2025
    2.0
    Employees are always friendly but this has to be the slowest burger stand on planet earth. 45 minutes for a Jr cheese burger 🤦‍♂️ my goodness. Its close to home so I stop by every once in a while but I’m always regret it. They must be under staffed please send help??

Frequently Asked Questions About Whataburger

What services does Whataburger offer for pickup and delivery?

Whataburger offers in-store pickup, curbside pickup, and delivery services.

Where is Whataburger located in New Caney, TX?

Whataburger is located at 12083 N Grand Pkwy E, New Caney, TX 77357, United States.