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Subway

3.9
(293 reviews)

Business Details

20875 FM 1485, New Caney, TX
77357, United States
(281) 689-3232
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local New Caney Subway® Restaurant at 20875 FM 1485 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
20875 FM 1485, New Caney, TX
77357, United States

Hours

Reviews

3.9
293 reviews
5 stars
168
4 stars
42
3 stars
14
2 stars
14
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting employees like Mario, Misael, and Claudia for their excellent service.

Food Quality

While several reviews mentioned good food quality, there were also complaints about poor sandwich preparation and freshness of ingredients.

Inconsistent Experience

Customers reported a mix of positive and negative experiences, with some praising the service and others citing rudeness and poor handling of orders.

Cleanliness

Some reviews noted cleanliness in the store, while others mentioned unsatisfactory conditions and issues with food freshness.

Staff Training

There were multiple mentions of inexperienced staff leading to mistakes in orders and poor customer interactions.
  • TJ
    Teo Lopez Jr
    Feb 13, 2026
    5.0
    Fast, convenient
  • CM
    Connor Morrison
    Feb 5, 2026
    4.0
    I came in today (Thursday) used to come in to see this worker named Mario. Great man always had a good time seeing him, apparently he quit witch is really sad.
  • CD
    Charles Diltz
    Jan 29, 2026
    5.0
    I've been coming into this particular Subway for several years now, and it is one of my favorites. Other Subway locations in the area are okay, but for me, this one tops them all. It is the people there that make the place, especially Georgia, who has been there for the past few years. She is upbeat and very good at handling her job running the shop. Thanks.
  • AT
    Amberly Tineo
    Jan 29, 2026
    5.0
    Very satisfied with my experience Mario and Georgia always greats me with a smile and has great work ethic and very motivated!
  • QA
    Quintellious Arnett
    Jan 28, 2026
    5.0
    Mario was cool and fast will be back!

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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