Sonic Drive-In

4.1
1839 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in New Caney, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 20633 Fm 1485 Road for the ultimate SONIC experience!

Location

Sonic Drive-In
20633 Fm 1485 Road, New Caney, TX
77357, United States

Hours

Reviews

4.1
1,839 reviews
5 stars
977
4 stars
412
3 stars
239
2 stars
75
1 star
136

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

Numerous reviews mentioned cold or poorly prepared food, with some customers experiencing food safety issues.

Service Speed

Several customers noted long wait times for their orders, impacting their overall experience.

Staff Friendliness

Despite the issues, some reviews highlighted friendly and helpful staff, particularly during late-night visits.

App Experience

Customers expressed frustration with the app's functionality and order accuracy.
  • AA
    Amanda
    4 days ago
    1.0
    I’m confused on how every time I tip my order gets absolutely screwed up and I try calling up there and no one EVER answers.
  • MH
    Michael Hudson
    Jan 1, 2026
    1.0
    In the past 2 weeks and I've gone there three times I ordered a triple smasher and only one time they had the correct meat and never took the pickles off like I asked
  • EG
    Evan G
    Dec 28, 2025
    1.0
    Ordered a #3 received a #1, thanks for stealing my money.
  • CM
    Crissy Meshell
    Dec 16, 2025
    1.0
    I'm only giving 1 STAR because I can't give ZERO .....this place has gone DOWNHILL!!!! Maybe 2 stalls work ..... mobile pickup is the worst I have ever seen anywhere.... no wonder they have to stay open 24 hours , they can't make money any other way. Do not recommend. Take an extra few minutes and drive to Kingwood .... best advice I can give. We will not be back!
  • KM
    kaleb mayo
    Dec 12, 2025
    1.0
    At first they got my order wrong so I had them make me a new one and then there chicken wasn't cooked all the way it was still frozen when I was there earlier tonight to get something to eat and I've been puking since I took a bite of the frozen chicken