Saltgrass Steak House

Reviews

• AG

  Angela Guerrero

  1 day ago
  1.0
  Awful and overrated. The food was less that good and the prices were too high for the lack luster quality. Service was crappy
• JB

  Jennifer Beall

  6 days ago
  2.0
  First. We love salt grass. This specific instance isn’t what we’ve seen at other locations. We had a bit of a wait before our waiter got around to us. Took forever to get our drinks. We ordered our usuals. My usual is the 6oz filet, baked potato with a salad. The filet is the prime cut of meat. There was a gristle along the top. I was unable to cut thru. I flipped the steak around and cut it. It was so undercooked I was not eating. When I finally got the waiters attention he wasn’t understanding what I was showing him. He showed the manager or assistant manager. Im unsure which as neither never came to the table. The entire table was finished eating and then some before I got a new steak. I didn’t even want to eat. Was just ready to go. The service was lacking. The managers were lacking. Do better. The cost of those steaks is too expensive to deal with this.
• SA

  Sp23 A

  Nov 12, 2025
  1.0
  Walked out after waiting 30 minutes for a bowl of soup. Service was crap and apparently soup is made from scratch to order? Two people at the bar and the bartender seemed too busy. Very dissatisfied with a simple to go order. Will not be returning.
• RR

  Ryan

  Nov 6, 2025
  5.0
  I sat at the bar during my visit, and my bartender/server Kelsey was absolutely fantastic. She was very professional, carried herself well, and looked great — as did the entire staff. Everyone looked sharp, well put-together, and carried themselves with a level of professionalism that really stood out. I ordered the chicken fried steak with Brussels sprouts and started with a salad. The salad came out exactly how I asked — fresh, crisp, and perfectly prepared. I asked for bread, and within less than 30 seconds another friendly server brought it right out. It was warm, soft, and fresh, and the young lady who brought it was very polite and made sure I had everything I needed. When my entrée arrived, it was served at the perfect temperature — hot and fresh without being overly hot. The chicken fried steak was cooked perfectly: not too crispy, not soggy, and full of flavor. The gravy was warm and smooth, and the Brussels sprouts were some of the best I’ve had — tender, slightly caramelized, and perfectly seasoned. I’ve been dining at Saltgrass locations throughout Houston and Harris County for over 20 years, and I can honestly say this New Caney location (in Montgomery County) is the best Saltgrass in the greater Houston area. This was my second visit here, and both times have been excellent. The first time I came was with my family for my sister’s birthday, and even with a large, packed party, the service was exceptional. Today’s lunch visit confirmed that this location consistently delivers great food and outstanding service. A big thank-you to Kelsey for being so gracious, professional, and attentive. She truly made my experience enjoyable from start to finish. The staff, service, and food here are all top-notch — highly recommend this location!
• CA

  Carl Alders

  Oct 19, 2025
  4.0
  Place was well maintained and staff was very courteous. Our waitress seemed to be fairly new as she tended to forget requests or refills but understandable for the time of day and minimal staff. Perhaps the greatest shock was the final bill as we ordered 4 lunch items, 1 to go item, 4 soft drinks, 1 alcoholic drink, and an appetizer. All the food was listed as @$20 each and the bill came to the table non-itemized at a little over $167 before tip. I was slightly shocked due to figuring it was going to be no more than @$120. So despite the food being small and place laid out good, I advise that you request an itemized receipt before paying. I thought it was, we were in a rush, and got to thinking more about it while on the road. Same number of guests at Texas Roadhouse and off dinner menu for over $40 less. Dinner menu here is $10-15 higher than lunch menu (talking $30-40 per item!). So be weary of where you're at and be prepared, cost is on the high end and servings are not that big.

Frequently Asked Questions About Saltgrass Steak House