Steak HouseAmerican RestaurantSeafood RestaurantSaltgrass Steak House
Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in Valley Ranch.
Many customers praised the attentive and friendly service, particularly highlighting servers like Nadia, Arron, and Aubry for their exceptional care.
Food Quality
While some reviews noted great food experiences, there were several complaints about food preparation issues, including undercooked meat and incorrect orders.
Cleanliness Issues
Several customers reported cleanliness problems, including dirty tables and utensils, which detracted from their dining experience.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some enjoying the ambiance while others found it too loud or crowded.
Management Concerns
There were complaints regarding management's handling of customer issues, particularly in relation to food quality and customer service.
RL
Rudy Lozoya (Rudy Lozoya)
Jan 6, 2026
5.0
Es de mis restaurantes favoritos, siempre que lo visito la comida esta muy buena, todo fresco, el ambiente muy bien y la atención espectacular. Cuando pido mi corte de carne siempre esta en el termino que me gusta, jugoso y suave. Por lo regular siempre esta lleno así que recomiendo hablar y hacer una recervacion. Una de las cosas que tambien mas me gusta es sin duda su carrot cake.
JH
Jaidyn Hobdy
Jan 6, 2026
5.0
Our waiter Jayson was fantastic. Our drinks were always full and our food came out in a very timely manner. A great experience!
EG
emma greves
Jan 6, 2026
5.0
Our server, Jayson, was so attentive the whole night. He recommended great options and had a lot of knowledge on the menu. Will be back!
JS
Just a girl From the dirty south
Dec 16, 2025
1.0
They are trash! They don’t make your food correct ever! On 10/28 I ordered grill chicken loaded mash potatoes and etc. I specifically asked for well done chicken. Upon picking up the food the chicken was RAW. Called in spoke to Bri the manager. She told me she would make sure my food was correct the next time. Ok the next time I upgraded my meal with a ribeye, again well done no PINK. Go home ribeye cooked medium it was RAW in the inside! Another $50 meal lost! They don’t do what you asked the sides are processed meals you can at least cook the grilled part as asked! This location is TRASH when it comes to preparing the food and answer the phone, you’re on hold forever. I will continue to let people know that SALTGRASS don’t care anything about their customers. This has the be the worst location on food. This the raw steak I ordered that was supposed to be well done
BD
Brian Davis
Dec 11, 2025
1.0
I bought Landry's Select Club Membership when this location first open, my wife, and family eat here often after church on sundays. The waittress who setup the account took down all my information, and told me to download App, which I did, and paid the 25.00 fee with our bill. I came back a month or so later, tried to use my rewards, was told by waittress she could not find my information in the system, tried my name, number ect. Nothing, so I PAID again another 25.00 to join along with my bill. I came back December 9th, 2025 and tried to use and once again was told my information was not in the system, so I requested to speak with Manager, who came about 20 mins later, and told me she could see that my number was entered Incorrectly, and admitted it was a mistake on there end, but Refused to help me, told me I needed to Join Again and pay another 25.00 in order to use Landry's Select Club, she did Nothing to help, almost as if she thought I was trying to get free food, or scamming. I have No Reason to Lie or Scam, I make enough to eat anywhere in the World. I feel Disrespected, I will Never bring my wife and kids here again, nor Invite my church. It's not about the money, it's about how I was treated regarding the issue.
Frequently Asked Questions About Saltgrass Steak House
What are the regular operating hours of Saltgrass Steak House in New Caney, TX?
Saltgrass Steak House is open Monday through Thursday from 11:00 AM to 9:00 PM, Fridays and Saturdays from 11:00 AM to 10:00 PM, and Sundays from 11:00 AM to 9:00 PM.
Does Saltgrass Steak House offer delivery services?
Saltgrass Steak House does not offer delivery services; however, they provide in-store pickup options.
What are the happy hour times at Saltgrass Steak House?
Happy hour is available Monday through Friday from 3:00 PM to 7:00 PM, and there is no happy hour on Saturdays and Sundays.
Can I make a reservation at Saltgrass Steak House, and is it required?
Yes, Saltgrass Steak House accepts reservations, but they are not required.
What types of payment does Saltgrass Steak House accept?
Saltgrass Steak House accepts American Express, Cash, Discover, MasterCard, and Visa payments.
What special dishes and menu highlights does Saltgrass Steak House offer?
They specialize in dishes like Range Rattlers, Hill Country Salad, Cowboy Ribeye, Silver Star Porterhouse, BBQ Baby Back Ribs, and desserts such as Two-Fork Cheesecake and Chocolate Cake.
What is the dress code when dining at Saltgrass Steak House?
The dress code at Saltgrass Steak House is casual.
Are there any nearby Mexican restaurants where I can dine before or after visiting Saltgrass Steak House?
Yes, nearby Mexican restaurants include Chipotle Mexican Grill and Chuy's, where you can enjoy a variety of Mexican and Tex-Mex dishes.
How can I use nearby retail stores like T.J.Maxx and Burlington when visiting Saltgrass Steak House?
After dining at Saltgrass Steak House, you can visit nearby department and clothing stores such as T.J.Maxx and Burlington for shopping, making your trip to Valley Ranch more convenient and enjoyable.
Are there entertainment or casual dining options near Saltgrass Steak House?
Yes, Buffalo Wild Wings is a nearby bar and restaurant where you can watch sports and enjoy casual dining close to Saltgrass Steak House.