Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,915 reviews
5 stars
926
4 stars
401
3 stars
256
2 stars
94
1 star
238
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Several reviews mentioned issues with food quality, including cold or undercooked items and incorrect orders.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a need for better maintenance.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted friendly staff members who provided good service.
Efficiency
A few reviews praised the quick service during busy times, particularly in the drive-thru and curbside pickup.
- LLLeyvaNov 15, 20254.0Algo master
- RMRonald MarksNov 5, 20251.0Gave me the wrong food then when i came back for our correct order they wouldn’t give it to us even when we had our receipt
- CEC RYDER EXPANDOct 29, 20251.0Poison. Still gotta get a double cheese every now and then 😩
- SZSandra ZacariasOct 24, 20251.0Waiting time is horrible placed order and waiting 15 min to receive it orders after mine got out before mine even though they ordered the same food plus frappe. Doesn't matter if you order curbside same thing last time waited 20 min and a car next to ours got their not even 1 min wait time his order was out. My drinks where apple juice and chocolate nor even something you have to prepare.
- KLKurt LeonardtOct 19, 20251.0The food came with a piece of wax paper or something similar in it. After I bit it I thought it was just an onion peel but I immediately looked at what it was and was shocked at what I found. Came the night before and they gave me someone else’s food. Disappointed with the quality control, there was one exceptionally nice lady leader tho which ups the rating slightly. I hope to see the store improve.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in New Caney, TX?
McDonald's in New Caney, TX operates 24 hours every day, from Monday to Sunday.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery services including same-day and no-contact delivery.
Can I use drive-through service at this McDonald's location?
Yes, the drive-through service is available 24/7 every day at this McDonald's location.
Which payment methods are accepted at McDonald's in New Caney?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order food online from this McDonald's?
You can order online via the McDonald's App or through their delivery website at https://mcdonalds.order.online/business/-5579.
What pickup options does McDonald's provide?
McDonald's provides curbside pickup as one of the pickup options.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Wienerschnitzel, Wingstop, Jack in the Box, Taco Bell, and Burger King, which you might consider for variety or group visits.
What services are available near McDonald's for vehicle care?
Nearby you can find Zips Car Wash for vehicle cleaning and AutoZone Auto Parts for automotive parts and accessories.
Are there nearby fuel stations around McDonald's in New Caney?
Yes, nearby fuel stations include Walmart Fuel Station, Chevron Station New Caney, Shell, Chevron, and Mobil for convenient refueling.
What healthcare facilities are located near McDonald's?
Near McDonald's, you can find New Caney Dental & Orthodontics, Caney Crossing Dental Care, Adams Jeffrey F DDS, Urgent Doc emergency room, Texas MedClinic, WIN MD Health and Aesthetics, and Dr. Barry G. Willens, MD.