Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,935 reviews
5 stars
932
4 stars
407
3 stars
258
2 stars
96
1 star
242
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times, incorrect orders, and poor customer service, particularly during busy hours.
Food Quality
There were complaints about food quality, including cold or undercooked items and incorrect orders, though some customers praised the food as hot and delicious.
Staff Attitude
Feedback indicated mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Cleanliness
The restaurant was noted for being clean, although some reviews mentioned issues with maintenance and cleanliness during busy times.
- SSSopuiaJan 3, 20261.0made me wait 10 minutes for a small sweet tea and a happy meal forgot ice cream and sundae i am very disappointed
- JSJose SentmatJan 1, 20265.0Thank you bathroom lady. She works at this stablishment, and she bought this really cool looking dude, he is bald and muscularly toned, as well as very polite, his shoes needed some attention and he rode a really cool looking road bike, Orange in color, I overheard he was looking for employment but the Latino managers were not giving him a chance at all for the last two years, he was telling this to a black woman, whom interest in helping him was genuine as far as I could see and overheared them talking about in reference to his wanting to come aboard. The bathroom lady kept looking at him and she felt his honesty regarding his wanting to join the team to get his family ahead, and she also understood as well as the black lady, his frustration with this stablishment and his wanting to be hired at McDonald's, his children and family members are very fond of all the McDonald's products. Anywho, the bathroom lady asked him if he was hungry, and bought him a large order of chicken nuggets. She was a Latina aged lady with a very friendly smile and kind eyes. Congratulations to you Mis Lady Luck.
- ACAdam CokerDec 27, 20253.0Kept having a problen using my drivethru code and wasnt able to get my order even though it was an error on their part
- JNJ NajarDec 27, 20251.0I been here and do a great job but today no good I ask for a big Mac meal and I said ranch and ketchup and they give fries not ketchup no ranch and I checked the big mac before i go and there was only bread and meat I was like I am no gonna eat bread and meat not cheese no lettuce no nothing they re do it but it's okay I still like Macdonald just need to listen and it's better quality than quantity
- TWTamara WilsonDec 17, 20251.0Manger needs to learn how to deal with “Karen” situations, employees forget orders until you have to go to the counter to inquire about your food. Fries are SO SO SALTY..,not one order was made correctly the whole foot I was in this establishment. People waiting a while for their order when not even busy.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in New Caney, TX?
McDonald's in New Caney, TX operates 24 hours every day, from Monday to Sunday.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery services including same-day and no-contact delivery.
Can I use drive-through service at this McDonald's location?
Yes, the drive-through service is available 24/7 every day at this McDonald's location.
Which payment methods are accepted at McDonald's in New Caney?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order food online from this McDonald's?
You can order online via the McDonald's App or through their delivery website at https://mcdonalds.order.online/business/-5579.
What pickup options does McDonald's provide?
McDonald's provides curbside pickup as one of the pickup options.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Wienerschnitzel, Wingstop, Jack in the Box, Taco Bell, and Burger King, which you might consider for variety or group visits.
What services are available near McDonald's for vehicle care?
Nearby you can find Zips Car Wash for vehicle cleaning and AutoZone Auto Parts for automotive parts and accessories.
Are there nearby fuel stations around McDonald's in New Caney?
Yes, nearby fuel stations include Walmart Fuel Station, Chevron Station New Caney, Shell, Chevron, and Mobil for convenient refueling.
What healthcare facilities are located near McDonald's?
Near McDonald's, you can find New Caney Dental & Orthodontics, Caney Crossing Dental Care, Adams Jeffrey F DDS, Urgent Doc emergency room, Texas MedClinic, WIN MD Health and Aesthetics, and Dr. Barry G. Willens, MD.