Brand Certified
Dairy Queen
3.5(151 reviews)
Certified by Dairy Queen • Mar 01, 2026
Business Details
20180 Farm to Market 1485, New Caney, TX
77357, United States
Certified by Dairy Queen • Mar 01, 2026
(832) 793-5244
Certified by Dairy Queen • Mar 01, 2026
https://dqtexas.com/
Certified by Dairy Queen • Mar 01, 2026
About
Certified by Dairy Queen • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Location
Certified by Dairy Queen • Mar 01, 2026
Hours
Certified by Dairy Queen • Mar 01, 2026
Reviews
3.5
151 reviews
5 stars
80
4 stars
13
3 stars
9
2 stars
8
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness is mixed; while some customers praised the pleasant and helpful staff, others reported rude behavior and poor service.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like incorrect orders, stale items, and overall poor taste.
Cleanliness
The restaurant is generally noted for being clean, although some areas, like the drive-thru, could use more attention.
Order Accuracy
Numerous reviews highlighted problems with order accuracy, including missing items and incorrect modifications.
Management Issues
Several customers criticized management for poor handling of complaints and lack of effective training for staff.
- JHJonathan Haley3 days ago1.0Workers got an attitude problem . They made me wait 15 minutes . (2 people behind me got their food already) I had to go inside to get my order (it was drive thru) then when I took the food they had the nerve to call me sassy
- MMMontoya MontoyaFeb 22, 20261.0Was craving an ice cream cone. It was 10:50 pm and it was closed already.
- MMMike MikeFeb 20, 20261.0If I could give no stars I definitely would. The girls who do the drive-thru do not pay attention when you place your order they will try to ring you up for two or three meals and then get mad at you when you tell them you only ordered one. They actually snap at you through the intercom it's absolutely hilarious as I am a combat veteran and these little punks are treating this drive-thru like it's their banana Republic. Another thing is they like to mumble a lot and have their private conversations while you're placing your order yet you hear the entire conversation over the loudspeaker. I will give it to either the owner or the corporate whoever owns this place it's nice and new and the menu board is nice and bright unfortunately the people that work there are not nice nor bright. Semper Fi
- DWDoug WadeJan 31, 20265.0It was fabulous 👌
- JPJamie PolandJan 17, 20265.0My mother and I eat at Dairy Queen because she likes to eat there, one of her favorite fast food restaurants. Good food choices and we like the ice cream selections.
Frequently Asked Questions About Dairy Queen
What are the operating hours of Dairy Queen in New Caney, TX?
Dairy Queen in New Caney is open from 10:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.
Where is Dairy Queen located in New Caney?
Dairy Queen is located at 20180 Farm to Market 1485, New Caney, TX 77357, USA.
What type of food does Dairy Queen serve?
Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries.
Can I place an order online for pickup at Dairy Queen?
Yes, you can order online for pickup at Dairy Queen's New Caney location through their website.
What is the contact phone number for Dairy Queen in New Caney?
The phone number for Dairy Queen in New Caney is +1 832-793-5244.
Does Dairy Queen have a Facebook page for more information?
Yes, Dairy Queen New Caney has a Facebook page available at https://www.facebook.com/462713116932548.
What other fast food options are near Dairy Queen in New Caney?
Nearby fast food options include Popeye's Louisiana Kitchen and Subway, which you can visit before or after enjoying Dairy Queen.
Are there any schools near Dairy Queen for families visiting the area?
Yes, Keefer Crossing Middle School and The Learning Center are nearby, making Dairy Queen a convenient stop for families in the area.
What nearby stores can I visit for shopping when at Dairy Queen?
Dollar Tree and Walmart Supercenter are close by for shopping needs, allowing for a combined visit with Dairy Queen.
Are there any nearby attractions or services for quick errands near Dairy Queen?
Yes, nearby services include the Metro by T-Mobile store for mobile needs, and Shipley Do-Nuts for a coffee or donut stop.
Brand Certified Facts from Dairy Queen
Dairy Queen partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website