Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Location
Hours
Reviews
3.7
134 reviews
5 stars
74
4 stars
13
3 stars
8
2 stars
8
1 star
31
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as stale taco shells, raw chicken, and incorrect orders.
Customer Service
Mixed feedback on customer service; some praised friendly staff while others noted unprofessional behavior and lack of training.
Cleanliness
The restaurant is generally described as clean, but some areas, like the drive-thru, could use more attention.
Order Accuracy
Frequent complaints about incorrect orders and long wait times, leading to customer dissatisfaction.
Pricing Concerns
Several customers expressed that the prices are high relative to the quality of food received.
- KHKen HolmzNov 7, 20255.0I come here often, and my experience has been very good. The staff is well-trained and they appear to hire people who have good attitudes, good work ethic and provide good customer service. Along with new items on the menu they still continue to serve the standards that I have enjoyed for decades. I still enjoy a peanut Buster parfait. Lately, I've been ordering the chicken salad as a healthy alternative. This restaurant is clean, which is always a plus. The service afforded me has been excellent.
- EMEric MorrisOct 30, 20251.0Bought a dam banana split. It was all pineapple no strawberry no fudge. Second time this has happen.
- JYJennifer YanceyOct 25, 20255.0They were a little busy when we got there but we still received hot fresh food in a timely manner. We received great customer service. The young girl that took our order made a small mistake, realized it & fixed it all with a smile and an apology.
- SRSean RamseyOct 19, 20251.0Dined at this location twice this week once for ice cream and once for dinner, in both instances we had hair in our food… Diners beware hair comes on the side of everything apparently
- SCseashell cmOct 19, 20255.0Love the new chicken and dumplings
Frequently Asked Questions About Dairy Queen
What are the operating hours of Dairy Queen in New Caney, TX?
Dairy Queen in New Caney is open from 10:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.
Where is Dairy Queen located in New Caney?
Dairy Queen is located at 20180 Farm to Market 1485, New Caney, TX 77357, USA.
What type of food does Dairy Queen serve?
Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries.
Can I place an order online for pickup at Dairy Queen?
Yes, you can order online for pickup at Dairy Queen's New Caney location through their website.
What is the contact phone number for Dairy Queen in New Caney?
The phone number for Dairy Queen in New Caney is +1 832-793-5244.
Does Dairy Queen have a Facebook page for more information?
Yes, Dairy Queen New Caney has a Facebook page available at https://www.facebook.com/462713116932548.
What other fast food options are near Dairy Queen in New Caney?
Nearby fast food options include Popeye's Louisiana Kitchen and Subway, which you can visit before or after enjoying Dairy Queen.
Are there any schools near Dairy Queen for families visiting the area?
Yes, Keefer Crossing Middle School and The Learning Center are nearby, making Dairy Queen a convenient stop for families in the area.
What nearby stores can I visit for shopping when at Dairy Queen?
Dollar Tree and Walmart Supercenter are close by for shopping needs, allowing for a combined visit with Dairy Queen.
Are there any nearby attractions or services for quick errands near Dairy Queen?
Yes, nearby services include the Metro by T-Mobile store for mobile needs, and Shipley Do-Nuts for a coffee or donut stop.