Numerous reviews highlighted slow and unresponsive service, with customers often waiting long periods to be seated or served.
Food Quality
The quality of food received mixed reviews, with many customers reporting dry, overcooked wings and incorrect orders.
Management Concerns
Several customers expressed dissatisfaction with management and staff behavior, citing unprofessionalism and lack of training.
Positive Staff Experiences
Despite the negative feedback, some customers praised individual staff members for their friendliness and attentiveness.
Atmosphere
The restaurant is noted as a good place for watching sports, but cleanliness and organization were frequently criticized.
AR
Alexis Roberts
3 days ago
3.0
I go in on weekends after work, I sit at the bar. I love Lauren Chelsea and DJ. every now and then they don’t work. This is the second time I’ve had Mary as the bartender. she is very rude, speaks to you in a condescending tone. atleast she did the first time I went in a month or so ago and she was working behind the bar. I came in earlier tonight asked what I wanted with an I don’t want to be here attitude. Fine, it’s late I came in late I just wanted a beer and a few shots before I went home. I work in the industry as well I get it. She rolled her eyes every time I asked for a shot. simple crown chilled. nothing too drastic. I said still said thank after every drink she put in front of me didn’t even acknowledge i said something.
Just flat out rude and I will not be going back if she is behind the bar. other than that I love David, DJ, Chelsea and Lauren!!!! always a welcoming vibe when I go in!
Management could do better with people they put behind the bar. and the floor, it’s the face of the restaurant!!
BS
Brian Stricklan
Jan 5, 2026
1.0
Walked in and ordered to go. Food was cold when I got home (I live approximately 3 miles away). My large order of celery sticks came with 6. My large box of fries was half empty and cold. Please try and do better.
BB
Borntobedeep
Jan 1, 2026
1.0
The chicken wings they brought me on the night of December 31st were the worst I've ever eaten; they tasted like they'd been sitting there for hours and were completely dried out.
BM
Billy Martin
Dec 28, 2025
3.0
I'm only giving it four stars this time because the chicken was very good which is is always good the french fries on the other hand were way overcooked they were very hard just ordered maybe 45 minutes ago I got my order it was delivered the delivery man was very nice everything was correct but the french fries if they're not warm they're cold if they're not cold they're rock hard we need to figure out a way to keep them fresh if they were any harder I would have been eating wood I ordered 40 wings and two boxes of fries two mountain dews and two root beers everything was correct and it would have been wonderful a five-star rating if the french fries wouldn't have been so bad delivery driver five stars chicken five stars french fries one star
JD
Jasmine Dominguez
Dec 22, 2025
5.0
I truly don’t understand how the whole staff at this location hasn’t been fired and replaced. No one greets you when you walk in. They all act like they can’t see you and when they finally acknowledge that you’re there they look like they are bothered by you coming in. They also take minimum 30 minutes to seat you even when the restaurant is almost empty. Any other buffalo wild wing I’ve always had a great experience at. This experience was crazy. Don’t even waste your time visiting this location.
Frequently Asked Questions About Buffalo Wild Wings
What types of food does Buffalo Wild Wings in New Caney, TX specialize in?
Buffalo Wild Wings specializes in Buffalo, New York-style wings available in 26 sauces and seasonings.
Where is Buffalo Wild Wings located in New Caney?
It is located at 21372 US Highway 59, Suite 100, New Caney, TX 77357.
What are the operating hours of Buffalo Wild Wings in New Caney?
They are open from 11:00 AM to 1:00 AM Sunday through Thursday, and from 11:00 AM to 2:00 AM on Friday and Saturday.
How can I contact Buffalo Wild Wings in New Caney?
You can call them at +1 281-354-6255 for inquiries or reservations.
Is Buffalo Wild Wings in New Caney open on weekends?
Yes, they are open on weekends from 11:00 AM to 2:00 AM on Friday and Saturday, and until 1:00 AM on Sunday.
What types of businesses are near Buffalo Wild Wings that I can visit before or after dining?
Nearby places include Chili's Grill & Bar, RC's NYC Pizza & Pasta, and Saltgrass Steak House if you're interested in other dining options, as well as T.J.Maxx and Ross Dress for Less for shopping.
Are there any beauty or personal care salons near Buffalo Wild Wings?
Yes, Tune Up The Manly Salon and Nails of America are nearby beauty salons where you can get grooming and beauty treatments.
Can I combine a visit to Buffalo Wild Wings with a shopping trip?
Absolutely, T.J.Maxx, Burlington, Ross Dress for Less, and Carter's are nearby stores where you can shop before or after enjoying your wings.
What types of restaurants are located close to Buffalo Wild Wings in New Caney?
Nearby restaurants include Airi Poke & Ramen (Japanese), Chipotle Mexican Grill, Yummy Tummy Bakery, Russo's New York Pizzeria & Italian Kitchen, and Gringo's Mexican Kitchen offering diverse dining choices.
Does Buffalo Wild Wings in New Caney offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant as well as a sports bar and chicken wings restaurant.