Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local New Braunfels Subway® Restaurant at 2802 IH-35 N brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Worst experience I've ever had with fast food bar none. Terrible customer service, workers working at a snails pace and talking to each other the whole time over making subs. Took an hour to get my mobile order, they need a system to handle the line and mobile orders and more supervision.
AD
Atharva Dastane
Apr 18, 2026
1.0
Slowest customer service ever, have been waiting for more than an hour for an order which I placed online. It's crazy.
BK
Ben Kelly
Apr 9, 2026
2.0
Went in for a mobile order on a time crunch. My gf placed it for me at home. When I arrived, I waited 3-4 minutes while they took care of the people in line. When he asked the name of the order, I told him the full name and phone number. He asked if it was personal or delivery, I said personal. He then asked what the sandwiches were.
Dude WHATS next? What kind of phone the order was placed on? Date of birth? I had to call my girlfriend to see what she ordered. Really inconvenient, Subway. I think enough info was provided. Couldn’t finish my sandwich during my break.
AA
Addy Aguirre
Mar 11, 2026
4.0
The Service: The staff at this location are excellent. My experience with the employees was very positive; they were fast, efficient, and professional throughout the visit. Despite the issues with portioning, the team handled the rush well and provided a high level of service.
The Issue: "Veggies by the Numbers"
While the staff is great, there seems to be a very rigid management policy regarding toppings—even for non-perishable, canned items like jalapeños and black olives.
The Experience: I witnessed a customer request additional jalapeños (and explicitly offer to pay for the extra), only to be told that they were restricted to a specific count (12) and could not add more.
The Context: The sandwich wasn't overflowing, and the bins were fully stocked. While I understand being mindful of costs on fresh produce like spinach or tomatoes, being this restrictive with low-cost canned items feels unnecessary.
The Bottom Line: With prices for a six-inch sub bordering on luxury levels and meat portions already appearing reduced, these "hard limits" on toppings lead to avoidable customer disappointment.
Recommendation for Management: The owner should consider adjusting the portioning process for shelf-stable items to allow for higher portioning. I'd suggest allowing customers to pay for "extra" fresh produce which would not only improve the customer experience but would also help the bottom line.
Overall: I’d definitely go back because the employees are so good, but I hope to see a more flexible approach to portions in the future.
Subway is located at 2802 IH-35 N, Comal, New Braunfels, TX 78130.
What are the operating hours of Subway at 2802 IH-35 N?
Subway is open every day from 9:00 AM to 10:00 PM.
Does Subway offer delivery or takeout services?
Yes, Subway offers delivery as well as in-restaurant dining and curbside pickup.
Can I order Subway online or through an app?
Yes, you can order Subway online or use their app for quick and easy ordering.
Does this Subway location serve breakfast, lunch, and dinner?
Yes, this Subway serves breakfast, lunch, and dinner.
Does Subway provide catering services?
Yes, Subway offers catering services to help with your event needs.
Does the Subway at 2802 IH-35 N have dine-in options or drive-through?
This Subway location offers dine-in service but does not have a drive-through.
What are some nearby places of interest around Subway at 2802 IH-35 N?
Nearby places include Cash Store, Mattress Firm, US Navy Enlisted Recruiting, Verizon, Panda Express, BJ's Restaurant & Brewhouse, PetSmart, Whataburger, Roosters Run, and US Army Recruiting Office.
How can nearby locations like Cash Store or Verizon help customers visiting Subway?
Customers can run errands at nearby places like Cash Store or Verizon before or after enjoying a meal at Subway, making it convenient to combine errands with dining.
Are there other dining options near Subway at 2802 IH-35 N?
Yes, nearby dining options include Panda Express, BJ's Restaurant & Brewhouse, Whataburger, Roosters Run, and Willie's Grill & Icehouse, providing a variety of cuisines to choose from.
Brand Certified Facts from Subway
This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: