Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Today I went to McDonald's for the first time in 20 years. Yes, 20 years. I called prior to leaving my house to make sure they had the promotional items. I drove 10 miles out of the way for the Saja Boys breakfast meal because my closest store was out of the special KPDH boxes. I got home and found no card in my box; instead, they gave me a lunch meal season packet. I was already home, so I called just to get a refund. I had my receipt, but the manager told me I had to come into the store in person and that I couldn't get one over the phone. I quit patronizing McDonald's because of the terrible service, and it appears nothing has changed in 20 years.
NM
NICHOLE MINK
Mar 29, 2026
1.0
I'm pregnant, and just wanted my double hot fudge ice cream I always get. Hot fudge in the middle and on top. I paid extra to get it, they didn't listen to me. I ask nicely and was patient for them to correctly and they just did a drizzle like im stupid. I drove back in the drive thru, i know it's a small thing but I was in pain and I just started balling it was so frustrating and I explaing what happened to another guy. He said they'll fix it, and when I got to the paying window the girl said to just pull up to the next window and they'll take care of it. I waited there for 15mins, other cars were being helped behind me and I was just sitting there patiently because I understand it's busy but when the worker looked over and saw my car sitting in window two and ignored me and no one was there. I couldn't do it. This was too much, they treated me like I was stupid.
CT
Crystal Thompson
Mar 22, 2026
5.0
I'm pregnant and for some reason there cheeseburger and fries hit the spot
DE
derrick elsbury
Mar 11, 2026
2.0
This is getting bad...every mcdonalds i visit, whether for work or personal, the staff seems lost, uncoordinated, and no one appears to really care at all. People standing around waiting for simple items like 1 ice cream cone, or a drink refill...mcdonalds quality and SOP has truly declined. And they dont seem to care to change it.
LS
Lucas Smith
Mar 7, 2026
1.0
Worst McDonald’s I’ve ever been to. I pulled up at 4 AM and the worker on the speaker said they were only serving breakfast. Every other McDonald’s usually starts breakfast around 5 or 6 AM, so that made no sense. All I wanted was some nuggets and they refused to serve them. Terrible service and a complete waste of time.Worst McDonald’s I’ve ever been to. I pulled up at 4 AM and the worker on the speaker said they were only serving breakfast. Every other McDonald’s usually starts breakfast around 5 or 6 AM, so that made no sense. All I wanted was some nuggets and they refused to serve them. Terrible service and a complete waste of time.
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: