Whataburger

4.1
1705 reviews
Whataburger Pole Sign
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Business Details

1687 SH-46 E, NEW BRAUNFELS, TX
78132, United States
(830) 608-1447
http://www.whataburger.com/
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About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1687 SH-46 E, NEW BRAUNFELS, TX
78132, United States

Hours

Reviews

4.1
1,681 reviews
5 stars
985
4 stars
326
3 stars
145
2 stars
72
1 star
153

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the burgers, but there were complaints about dryness and incorrect orders.

Service Issues

Many reviews highlighted slow service and frequent order mistakes, leading to frustration among customers.

Cleanliness

Some customers reported cleanliness issues, particularly with bathrooms and dining areas, while others noted positive experiences with cleanliness.

Customer Service

Experiences with staff varied widely, with some praising friendly service and others reporting rudeness and poor management.

Order Accuracy

A significant number of reviews mentioned missing items or incorrect orders, indicating a recurring problem with order fulfillment.
  • IS
    isak sjodin
    Nov 16, 2025
    1.0
    I just was eating my sandwich on my last bite I notice the peace sticking out so I tried to pull it out and then found the chicken was raw
  • TR
    t ramirez
    Nov 6, 2025
    4.0
    Made a quick pit stop this morning because I wanted to try the new frosted berry drink , and it's very good! I got the #11 chicken sandwich meal and that was also good. I went through the drive through so I was surprised that my food was still pretty warm when I got home and the bun was definitely not mushy at all. There was a bit of a wait in the drive thru , but that's probably to be expected. Overall good customer service and good food!!
  • CH
    Cynthia Hammonds
    Nov 3, 2025
    5.0
    Food was great! Service was efficient but not very friendly. Maybe don't mop the entire dining room at once? I'm disabled, on crutches, and getting out of the store safely was challenging.
  • MM
    Mike Mcneely
    Nov 3, 2025
    5.0
    Best bang for your buck! A menu that never gets old, spices for days, and absolutely the BEST onions in the world. I can't say enough good about this restaurant chain!!
  • DH
    Dawn Horton
    Oct 17, 2025
    4.0
    Food was a little dry and they took quite a bit for the service to get our food out can't imagine why it's not that busy
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Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in New Braunfels, TX?

Whataburger in New Braunfels, TX is open 24 hours every day of the week.

Does Whataburger offer curbside pickup or delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.