Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
2,807 reviews
5 stars
1,579
4 stars
562
3 stars
256
2 stars
124
1 star
286
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and for dine-in orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and floors, which detracted from their dining experience.
Customer Service
While some reviews praised friendly staff, many others criticized the overall customer service as unprofessional and inattentive.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about freshness and taste.
- BBBrandon BergeJan 6, 20261.0Probably the worst whataburger I have ever been to. The guy at the window handing me my drink didn’t put the lid all the way on. When he handed it to me he yeeted 64oz of sweet tea all over me and my brand new car. The next time I go I pull up to the drive thru area and no one answers the ordering voice thing. So I pull forward just ordered a Cobb salad in the drive true and waited 35mins for them. Finally got annoyed so I walked in to an empty lobby and asked the employees that were just standing around where my salad was. They handed me the salad that was sitting on the counter for god knows how long. I just moved to new Braunfels and so far this has been the worst whataburger I’ve ever been to.
- OOOz OrtizDec 26, 20251.0Been here three times in the last month and the wait time is no less than 30 minutes. Absolutely not worth the wait either in the lobby or drive thru. Worst part is that none of the staff seem to care.
- MKMike KellyDec 26, 20252.0Took 21 minutes from the time my order was placed to when I got it. I dined in and only ordered a bacon cheeseburger meal. I was finished with my food before the guy next to me got his food and he ordered before me. The majority of the tables were dirty, they ran out of clean trays for dine in orders, and the floors were dirty. Would not come back to this location.
- YPYanet PioleDec 22, 20255.0Excelente lugar. pensaba que otros eran mejores y no me daba iniciativa de ir, pues la primera vez q fui quedé encantada, ya repetí y seguiré repitiendo, comida acabaría de hacer, buen gusto, todo limpio, lo recomiendo.
- SSStarrDec 21, 20251.0Waited in drive through line over 20 minutes for 4 drinks. Because of the layout of the lanes, we couldn't leave instead of waiting any longer. Workers took a long time even acknowledging anyone at the payment window. Completely disorganized and unprofessional location.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger in New Braunfels, TX?
Whataburger is open 24 hours a day, seven days a week.
Does Whataburger offer pickup and delivery services?
Yes, Whataburger offers in-store pickup, curbside pickup, and delivery services.
Where is the Whataburger located in New Braunfels?
It is located at 143 S Interstate 35, New Braunfels, TX 78130.
Can I order Whataburger online?
Yes, you can place your order online via their menu link: https://whataburger.com/menu?unitNum=318.
Does Whataburger serve breakfast and other meal options?
Yes, Whataburger serves breakfast, lunch, dinner, desserts, and coffee.
Is the Whataburger location wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrance, parking, seating, and restroom facilities.
Does Whataburger have seating for families and children?
Yes, Whataburger welcomes children and offers children's menu items as well as high chairs.
What nearby restaurants can I visit before or after dining at Whataburger?
Nearby restaurants include A&W Restaurants, Long John Silver's, China Kitchen Restaurant, Guadalajara, and J Plus Asian Cuisine offering a variety of cuisines.
Are there nearby services and shops around Whataburger in New Braunfels?
Yes, nearby you can find Rita's Natural Food Market, Dollar Tree, Big Lots, Metro by T-Mobile, and several beauty salons such as Fairy Lash and DP Nails.
How can the nearby New Braunfels TSO and TSO corporate office be useful for visitors to Whataburger?
Visitors coming for appointments at New Braunfels TSO or its corporate office can easily grab a meal or snack at Whataburger given its convenient location nearby.