Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
2,773 reviews
5 stars
1,563
4 stars
554
3 stars
256
2 stars
121
1 star
279
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, both in drive-thru and curbside orders.
Order Accuracy
Many reviews highlighted consistent issues with incorrect orders, including missing items and wrong modifications.
Customer Service
While some staff were praised for their friendliness and helpfulness, numerous reviews criticized the overall customer service as unprofessional and inattentive.
Cleanliness
Several customers noted cleanliness issues, including dirty dining areas and unsanitary conditions.
Food Quality
Feedback on food quality was mixed; while some enjoyed the food, others reported cold items and poor preparation.
- RGRandy GalindoNov 14, 20252.0Cashier in front young kids dont pay attention to customer at the counter
- WCWesley CaseyNov 14, 20255.0I was passing through the parking lot getting some essentials that Wrangler burger is decent.
- CMCrystal MobleyOct 17, 20255.0I love this Whataburger, and this visit one of my items (a Whataburger) was free using the app with curbside.
- AAAdamOct 17, 20255.0Ordered my favourite, and they made it perfect
- NGNigel GuerreroOct 11, 20252.0There has been, without fail, at least one small thing consistently looked over item when I order, this has gotten to a point where it has affected how often I visit the store. I usually buy a pancake platter w/ sausage and would normally ask for "Extra Syrup". However, with the past 3-5 visit and possibly more, I have not received ANY syrup with the order. I understand this is a trivial issue and mistakes can be made but this has consistently happened to a point where I believe the Syrup is being overlooked when being put in the bag. No Pancake should go without its friend Syrup.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger in New Braunfels, TX?
Whataburger is open 24 hours a day, seven days a week.
Does Whataburger offer pickup and delivery services?
Yes, Whataburger offers in-store pickup, curbside pickup, and delivery services.
Where is the Whataburger located in New Braunfels?
It is located at 143 S Interstate 35, New Braunfels, TX 78130.
Can I order Whataburger online?
Yes, you can place your order online via their menu link: https://whataburger.com/menu?unitNum=318.
Does Whataburger serve breakfast and other meal options?
Yes, Whataburger serves breakfast, lunch, dinner, desserts, and coffee.
Is the Whataburger location wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrance, parking, seating, and restroom facilities.
Does Whataburger have seating for families and children?
Yes, Whataburger welcomes children and offers children's menu items as well as high chairs.
What nearby restaurants can I visit before or after dining at Whataburger?
Nearby restaurants include A&W Restaurants, Long John Silver's, China Kitchen Restaurant, Guadalajara, and J Plus Asian Cuisine offering a variety of cuisines.
Are there nearby services and shops around Whataburger in New Braunfels?
Yes, nearby you can find Rita's Natural Food Market, Dollar Tree, Big Lots, Metro by T-Mobile, and several beauty salons such as Fairy Lash and DP Nails.
How can the nearby New Braunfels TSO and TSO corporate office be useful for visitors to Whataburger?
Visitors coming for appointments at New Braunfels TSO or its corporate office can easily grab a meal or snack at Whataburger given its convenient location nearby.